We hired this company to clean our rental house. It was agreed that it would be a "move out" cleaning. The price was $120.00 to do this. They arrived over 3 hrs late and we were told they don't have time to clean the windows. We said ok and they got to work. We came back 2 hrs later and it was getting dark. We paid them and they left. When I went back the next day to inspect the home, I found it was still dirty. The laundry room was never cleaned, there was a lot of dirt and grime next to and under the refrigerator. There were cobwebs in every corner of the house. Some of the countertops were not even cleaned. The ledges in our home were never wiped down either. Our realtor and carpet company that came in the next day asked if we had anyone clean the house yet. That should describe how bad of a job they did. I have taken pictures of all of this. I have tried to contact the company on multiple occasions but have not received any communication from them. We had to have the house re-cleaned due to their bad job. We asked them to come out and fix their work or provide a refund to us. We have never heard from them. We are now out of that house and into our new home. Finally I complained to the BBB and the company called me yelling as to why I reported them. They are totally unprofessional and give false information to make them look better. They will not stand behind their work. If you need a quality cleaning company, please look for someone else!!!
Description of Work: Move out cleaning of our rented house.
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House Cleaning
FAQ
A&E Profrssional Services is currently rated 1 overall out of 5.
No, A&E Profrssional Services does not offer free project estimates.
No, A&E Profrssional Services does not offer eco-friendly accreditations.
No, A&E Profrssional Services does not offer a senior discount.
No, A&E Profrssional Services does not offer emergency services.
No, A&E Profrssional Services does not offer warranties.