Foxdelivery LLC

On the day of the delivery, they were having trouble getting the couch through the door.  I asked them to take the door off, but they wouldn't do it.  I had to get the salesman on the phone to tell them to do it.  They eventually got the couch in but they broke a light fixture during the process.

I couldn't replace the light fixture, so I drove around to about 8 places to try to get it fixed.  I contacted Home Place about it, and they said to give them the repair bill so they could give it to Fox Delivery.  I have yet to receive payment.  I contacted Daniel Fox, and he keeps brushing me off.  He's told me multiple times that the check was in the mail, but I still have never received it.  This past Monday, 9/12/11, he said he'd drop it off himself later that day, and he never showed up.  I called this morning, and all I got was his voicemail.

On the voicemail I said I would take other action if I didn't receive the check by the next day.  I both opened a complaint with Angie's List and also called the home office of the company.  Today, 9/16/11, I heard from the Home Place that there was a check for $75 waiting for me to pick up.  I haven't cashed the check yet but I am hoping it will go through and I will have the money I was owed.

I would advise you to avoid doing business with this company.  Even though they ultimately paid me back, I had to go through much aggrivation and spend a lot of time in order to get the money.