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Quality Craftsmen LLC

Laminate Wood or Stone Flooring - Repair, Bathroom - Remodel, Kitchen - Remodel,

About us

Bath Express By Quality Craftsmen specializes in custom Acrylic Bathroom Showers & Tubs - With almost 3 decades of experience we offer an wonderfully easy construction experience for our clients. Our Red Carpet Service & attention to detail sets us apart. We do not use overlays, we remove everything down to the studs & install a new fully custom shower or tub to fit your needs. Why choose us? Bath Express Easy Care Acrylic materials are incredibly Strong, Scratch Resistant & Durable. Our Easy Care Acrylic is simple to clean & very low maintenance. It is non-porous & Mold & Mildew resistant. Because there is no grout, there is no place for bacteria to hide giving you a much cleaner shower & tub area. We only use the industries best acrylic products. Our incredible Team of Master Installers are the best in the business & most projects can be completed in as little as 1 Day! We pay attention to the details & always put Quality 1st in everything we do! We offer a the industries best TRANSFERABLE LIFETIME WARRANTY! Call today for a FREE IN- HOME ESTIMATE! CALL 407-732-6500 FOR MORE INFORMATION;: www.BathExpressByQC.com

Business highlights

33 years of experience

Services we offer

Custom Acrylic Shower & Tub Installation in as little as 1 Day!

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%
Showing 1-7 of 7 reviews
Joe J.
May 2024
5.0
Yes, I recommend this pro
They did such a fantastic job on our roof replacement a few years ago we called them back to do our bathroom remodel. Bjorn took the time to walk through all the steps in the process and made the entire experience so easy front the initial walkthrough to the contract completion.

Sandra C.
May 2024
1.0
$24,000
I hired Quality Craftsman for a complete bathroom remodel. We picked out all of the products, agreed on the terms (we were doing the demo and a few minor things like adding the electrical for a new toilet), agreed on a price, and signed the contract. The installation was scheduled for May 20th, and we began the demo, add the electrical for toilet, power inside a long cabinet , and power for a heated towel bar. On May 20th the installers begin working on the bathroom. They took pictures daily, which I assume were sent to their supervisor. Today, as they were setting up, they get a phone call, and without providing any reason, they picked up everything and left. The installers only told us that management instructed them to pick everything up and leave. In a panic, we attempted to contact the people we had dealt with previously to get answers; no one answered, and all calls went straight to voicemail. I called the main number and got a rep who told me they didn't show anything in the system indicating why the installers would abruptly leave. In the meantime, I texted the installer, asking him what happened, and all he could tell me was that his manager told him to pick up everything and leave. I responded that I had been trying to get in contact with someone who could provide me with answers and informed him that I spoke with a rep at Quality Craftsman who stated there was nothing in their system that would indicate why they were told to leave. I asked him to please relay to his manager that I would appreciate it if he would call me and explain what happened; the manager never called me. At this point, I was at a loss, so I advised my husband to contact police non-emergency and ask for an officer to come by the home to provide us with an incident report for our records if this escalated. Once the officer arrived, she attempted to help us and called Quality Craftsman. The officer spoke with a representative who then was able to tranfer her to Chris. Chris advised her that they attempted to call and email me (I neither have an email nor any missed phone calls from them). She also told the officer that there was an issue with the new electrical, and that's the reason they told the installers to pick everything up and leave. At this point, my husband told Chris that he would be calling her back immediately from his phone because they were speaking on the officer's phone, and she had other calls to attend to. Not even 3 minutes later, he attempted to call Chris back, as agreed, and the call went straight to voicemail each time (3 times). Shortly thereafter, my husband received a text message with pictures of the bathroom and the electrical - the pictures were from February 17th when the salesperson came, we signed the contract, and he took pictures. By February 17th, we had started demolition to see what we were dealing with, and some electrical was exposed. Those are the photos on which they base their decision instead of the new images the installer sent or instead of getting clarification from the customer. Mind you, the installer received a call from his manager telling him to leave while my husband was beside him. Please explain to me, like I am 5 years old, why the manager couldn't just tell the installer to pass the phone along to my husband so he could explain the problem and resolve it immediately - the electrical is complete. They could've sent someone out to inspect prior to blowing off a 23k job. They could've communicated. They could've looked at the pictures the installer took daily and seen the completed electrical. I can think of numerous other ways that this could've been handled. Furthermore, we are on the third installation day; Quality Craftsman should have addressed any issues before installation since day one. Now, I have a bathroom that is in worse shape than when it started - I at least had a functioning toilet, sink, and floors. I will never use these people again for anything, including the main bath I need to do next, and I certainly won't be recommending them to anyone.

Glori B.
Oct 2021
5.0
Yes, I recommend this pro
$9,500
I could not be happier with the quality of their work and their professionalism. I have a beautiful new shower that looks amazing. I will definitely hire them again when is time to remodel my other bathroom.

Steve V.
Aug 2021
5.0
Yes, I recommend this pro
$13,000
Simply outstanding. John Lohmeyer, Dawn Tay, and William (actual installer) were incredibly competent, fair, and helpful. John provides Project Management for the organization. He is very knowledgeable, friendly, and easy to understand. He puts the customer first. I enjoyed my interactions with him. Dawn Tay was our salesperson. She did an outstanding job of: a) helping us select all the bathroom features that were not too expensive - but were aesthetic, band b) following up with us on details after the sale. William was a great installer. He was quiet but capable. He was clean. He was very competent. His work was extremely good.

Tim H.
Jun 2021
5.0
Yes, I recommend this pro
$11,000
Quality Craftsman did a fantastic job. • They showed up every day and on time. • They cleaned-up after themselves at the end of each day - no messes left. • So far, they provided the best tile work we have had in Orlando. The tile was even and flush with uniform grout lines. They did the tile layout better than we suggested. • A copy of the license and insurance were provided with the quote. • A lifetime guarantee to us and to whom we sell the house. They were not the cheapest, but you get what you pay for.

Barbara M.
Nov 2019
5.0
Yes, I recommend this pro
$6,500
They were fantastic, they showed up on time and the installation took 3 hrs only and the quality is great.

Scott C.
Nov 2019
5.0
Yes, I recommend this pro
$3,800
They did a wonderful job they were excellent ,on time and they finished excellently .

Licensing

State Contractor License Requirements

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FAQ

Quality Craftsmen LLC is currently rated 4.4 overall out of 5.

Quality Craftsmen LLC accepts the following forms of payment: CreditCard

Yes, Quality Craftsmen LLC offers free project estimates.

No, Quality Craftsmen LLC does not offer eco-friendly accreditations.

No, Quality Craftsmen LLC does not offer a senior discount.

No, Quality Craftsmen LLC does not offer emergency services.

No, Quality Craftsmen LLC does not offer warranties.