"It’s very sad to see a message like this after helping someone with an emergency and fixing their issue . First , his main water shot off valve for his splicers was licking and needed to be replace . Apparently other companies have gone and no one was able to shut off his water and we showed him that unfortunately the city water was not connected to his main and quoted him $150 to be replaced and fixed with a new one . Then he said it was too much and another company had quoted him 117 which we told him to call back the other company with no problem . He then ask us to do it for the same price because his grass was dying and we told him that at that price , we where not going to give him the 6 month warranty like we do at every of our jobs . He agreed and we fixed it . After that , we called him and explain how to turn it off or on if he has any issues in the future . After that his timer was not working and none of his sprinklers came back on . We quoted him a new timer and he said it was too much money. We then proceeded to tell him to buy one himself to but a better brand ( rain bird ) . After that we only found 1 electric valve and opened it manually to show him that they are working but if the timer is replaced and they don’t come on . He was going to need to replace his electric valves . Not only that but we charge a fee to use our locater when the owner of the house does not know where his electric valves are which is about $90 . Even after that we still where able to find the second one far from the first one under a bush and told him that he can go and open it manually so his grass doesn’t die until his able to buy and replace his own timer . Again , if your ever going to write a review , please be honest because we never quoted you $32 dollars and we stay at your house for over 1 hour helping you and fixing the emergency you called us about. Lastly , just because one of our employees does not speak a lot of English it does not mean he doesn’t know his stuff ."