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Wakefield Hardwood Floors
Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish, Laminate Wood or Stone Flooring - Repair,
About us
SUPER SERVICE AWARD WINNERS! Certified in hardwood floor and stair sand & finish, new installations, custom stains, repairs, and epoxy floor coating (interior, garage, commercial, residential). We also offer "sandless" refinishing, screen or buff & coats. We are local, family owned and operated, certified by Bona and the NWFA. We do not use subcontractors. Do you want the most beautiful floor in your neighborhood? Call Wakefield Hardwood Floors.
Business highlights
10 years of experience
Services we offer
Hardwood floor and stair refinishing, and repairs. We also offer epoxy coating for your interior concrete surfaces., custom stains, installs, restoration, restorations, screen and recoats (also known as buff and coat or sandless refinishing)
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.726 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 4% |
Showing 1-25 of 26 reviews
Ann S.
Jun 2025
We hired Wakefield to repair and restore our original hardwood floors. We are very disappointed. The job was done early but not completed. Stains and damage shown at the time of the quote were not repaired. We sent photos via text and left a voicemail but Wakefield would not complete the job. Now we have to hire someone else before we sell our house. Don’t waste your money.
Marianne B.
Oct 2020
Wakefield Floors is ian incredible team of professional - exceeded my expectations! My hardwood floors were in rough shape. The Wakefield team of experts restored the floors in my 1950s bungalow to pristine and gorgeous condition. The wood patina is stunning and glowing. Highly recommend!
Tom T.
Aug 2020
I highly recommend Matt and Wakefield Hardwood Floors. The project went very smoothly from the initial estimate through to the completed project. My floors now look beautiful, a significant change from what they looked like prior to being refinished. The floors had been a dark amber color, peeling in spots, and also wavy in several areas due to a bad refinishing job completed by the previous owners of the home. Now they are smooth. The decision to go with a natural wood color with matte finish turned out just perfect. A+ on all counts.
Earl F.
Jul 2020
I was very concerned about doing this, but I must say Matt Wakefield and his people exceeded my expectations. The floor is beautiful, plus the movers scratched the floor putting back a very heavy piece of furniture. I called Matt and he sent over an outstanding man, his name is Will. He repaired the scratches to the point that I can’t identify exactly where they begin or ended. My wife and I are very pleased.
Response from Wakefield Hardwood Floors
"Thank you so much for the very kind review. It was a true pleasure doing business with you and I want you to know that I took away a lot from our talks and appreciate very much you sharing your experience with me. If we can be of any assistance now or again in the future, please do not hesitate to contact me."
Sue T.
Apr 2020
They were very hardworking, they handled themselves in a professional manner, and very knowledgeable. The floor looks excellent. I am extremely happy with the results.
Camille L.
Mar 2020
I would not recommend this company. On February 3rd, 2020, I hired Wakefield Hardwood floors to refinish the wood flooring in my home. A total of 900 square feet, some of which was new, most of which was existing. I was told that the job would take about 3 days and that the new flooring would reasonably match the existing wood floors when the job was finished. What happened was the following: There were numerous delays for a variety of reasons, none of which I was made aware in a timely fashion. 3 days turned into more than 3 weeks. The new flooring that was supposed to "reasonably match" the existing flooring, in NO WAY matches it. I was harassed for additional payment contrary to the contract statement that " final payment is not due until final coat is applied". There are numerous blobs of stain on my new kitchen cabinets and polyurethane-encrusted tape at the base of them. I am satisfied with part of the work that Wakefield Flooring did, but extremely unhappy with other parts. I would not hire them again.
Response from Wakefield Hardwood Floors
"We are very sorry to learn of your dissatisfaction and wish to do whatever we can to change your experience to positive. We were hired to sand and refinish your existing hardwood and the hardwood you just installed yourself in the kitchen (completely different pine than is in the rest of the home). We offered the option of staining to match the two different woods but to save expense we were asked to attempt to tint the new flooring in the kitchen to match the existing dark, heavily sanded wood in the rest of the home as close as possible. After the job was paused so that you could install air conditioning, we returned and did the kitchen floor again. This tint attempt gave some added color but not enough to match (it was advised that this process was going to take several attempts). We suggested that after the rest of the work was completed at the home, have us back out to complete the tint applications to try to better match your two wood floors. We have not heard from you until this review. Please contact my office by phone, text or email (you also have our cell phone numbers). We would like very much to resolve and complete this job for you but we need your cooperation and communication to accomplish that. We hope to hear from you. Also, when jobs are paused due to circumstances not of our making, we ask to be paid for the work performed to date. You and I agreed to settle-up for 90% of the balance, leaving 10% upon completion of the final tint attempts (tint you were never charged for). But later when time came to pay, you changed your mind and asked to pay less than we had agreed to. I believe it is tremendously exaggerated to use the term harassed. I apologize if you truly felt that way. There seems to be much misunderstanding and some miscommunication at play here but nothing that cannot be addressed and resolved with communication. Please call us and let's fix and finish this."
Eddie G.
Mar 2020
I wanted to share my experience with Wakefield Hardwood Floors. Will is an exceptional craftsman, as he changed our oak floors from old and tired to shiny and new! Matt was instrumental by educating us on the process and managing our expectations. Well, they wildly exceeded our expectations and will happily refer them to anyone looking to refresh their floors. They were not the cheapest, but I strongly believe you get what you pay for and the experience and their professionalism is well worth it! Thanks again! Eddie & Penny Gerlach
Response from Wakefield Hardwood Floors
"It was a true pleasure working with you. We really appreciate your very kind review. Please let us know if we can be of further assistance in any way. Thank you very much."
JAMES S.
Feb 2020
Matt came out promptly and gave us a reasonable estimate. It was obvious that he knows the business well. Most of the work was done by Will who did an absolutely amazing job. We had these same floors refinished a few years ago by another highly rated contractor but the job Will did is superior by far in every way. The floors (heart of pine) are absolutely beautiful. We wouldn't consider using anyone else after this fantastic experience.
Response from Wakefield Hardwood Floors
"Thank you so much for taking the time to give this kind review. It was a pleasure meeting you and doing business with you. If there is anything more we can help with please let us know. Thank you again!"
Sandra B.
Oct 2019
Wakefield Hardwood Floors recently refinished all flooring in my home. I can’t convey how pleased I am with their stellar work & service. They were prompt & their professionalism was outstanding. My floors look brand new!! I receive compliments all the time. Mr Wakefield went above & beyond his scope of work, when I had an emergency & he assisted me with that too. I highly recommend this company
Response from Wakefield Hardwood Floors
"Thank you so much for taking the time to write this very kind review. If we can be of further assistance to you in any way, please do not hesitate to contact us!"
S M.
Jul 2019
Fabulous job by professional and knowledgeable people. Would not hesitate to hire again or recommend to anyone!
Response from Wakefield Hardwood Floors
"We so much appreciate and thank you for taking the time to leave this review! It was great to meet you and work with you and if you need anything whatsoever please do not hesitate to call on us again!"
Lisa F.
Jun 2019
I can’t say enough about how utterly thrilled I am about how gorgeous my nearly 70-year-old hardwood floors look after Wakefield worked their magic! Worth every penny and then some - it’s like a brand-new place! I literally can’t stand admiring them lol. I would recommend them to everyone, and will use them again in a heartbeat.
Response from Wakefield Hardwood Floors
"Thank you so much for this nice review! We appreciate you taking the time to refer us to others and help grow our company. If we can assist in any way whatsoever, please do not hesitate to contact us."
Bill R.
Jan 2019
Great job correcting problems.
Response from Wakefield Hardwood Floors
"Your review is very much appreciated! It was a pleasure meeting you and I hope to do business with you again soon!"
Jill C.
Sep 2018
Wakefield did a great job on our floors and we would definitely recommend them. Their price was competitive and I liked that they were very professional and trustworthy. Matt came out with his team and made the process as easy as can be expected, moved out all of our furniture into the garage, tore out carpeting in two bedrooms and installed, sanded and finished with a beautiful espresso stain. I am in love with my floors and will be calling Wakefield again when I am ready to do the other rooms.
Response from Wakefield Hardwood Floors
"Thank you so much for the kind words! We absolutely love to hear from our customers. Please feel free to contact us if you need anything whatsoever."
Lesley E.
Dec 2017
We had an excellent experience with Matt and his crew. Matt, the owner, oversaw the whole project and assisted with additional trim work which produced a very finished appearance. They offered to help move a couple big pieces of furniture, and provided good dust protection with plastic cloths, although with the HEPA filters they used when sanding, there was minimal duct to be found. They cleaned up after themselves on a daily basis and at the end there was nothing left behind but a beautiful floor. They offered to help us move some of the furniture back, but this was not necessary as we could do that ourselves. Matt made clear that we should contact him with any questions or concerns following the work and he provided additional help to us with care of our new floor. Will and Chris, who did most of the work were very professional, friendly, and tolerant of our dog throughout the project. That really made things easy for us. Overall, Wakefield provided us with a great finished product, we were able to stay in our home during the process, and the team was great to work with.
Response from Wakefield Hardwood Floors
"Thank you so much for taking the time to leave this very kind review. It was a pleasure working with you and doing business with you. If we can be of further assistance now or in the future, please do not hesitate to contact us."
Charles B.
Nov 2017
Overall, we were happy with the results. If I could give a B+, rather than a B, I would. The refinishing of the floors and the color of the wood were excellent. The threshold colors now match, which I assume wasn't completely straightforward because it was a different wood than the floors. Cost was very reasonable - they came in as the middle quote of the three companies we had do estimates (and a good deal cheaper than the most expensive). The owner, Matt, was very professional, generally quick to respond, and very easy to work with as there were a few changes to the work order even up to the day the work started. We only have a couple complaints, and they are minor. There is a decent amount of stain on the risers and even the sides of the stairs. There was also a decent amount on the baseboards that extends above the quarter round (that had been replaced as part of the job). There was also a hand print on one of the walls that we noticed after the job was done. Not a big deal for us as we planned on repainting the walls and stair risers anyway. The excess on the baseboards above the quarter round is understandable, albeit a bit inconvenient. The other minor complaint is that we requested the quarter round be replaced. The quarter round on our upstairs landing was not removed. Matt noticed this and gave us a credit for the work not being performed for that section. Also, the install of the new quarter round is a little lacking in a few areas, but that will be easily remedied with some wood putty and paint. I would also like to add that at the end of the job, Matt went around and touched up any areas where the stain couldn't reach (we had some problematic nooks and crannies). He was EXTREMELY meticulous about this. The pride in the work his company does is obvious. Despite the minor complaints, I would recommend Wakefield and would use them again.
Response from Wakefield Hardwood Floors
"Thank you very much for taking the time to leave this review. We appreciate your business and will continuously work towards improving our services and provide a top notch experience for our customers."
Eric V.
Oct 2017
Great job! Floors look fantastic!
Response from Wakefield Hardwood Floors
"Thank you so much for taking the time to leave this very kind review. If I can be of service to you again in the future, please do not hesitate to contact me. All my best... Matthew"
LISA N.
Jul 2017
they were prompt courteous and professional the floors look great
Response from Wakefield Hardwood Floors
"Thank you so much for taking the time to leave this kind review. Please give us a call with any questions or concerns. We look forward to starting the install on your other property in Tampa when you are ready. All my best... Matthew"
Bruce H.
Jul 2017
Matt is a perfectionist and if you see something you think is not right, Matt will take care of it to your satisfaction. Excellent work!
Response from Wakefield Hardwood Floors
"Thanks so much [Member Name Removed]. It was a true pleasure working with you. All my best... Matthew"
Mark B.
Jan 2017
Matt did a phenomenal job of sanding down, staining and refinishing the manufactured hardwood floors in my condo. The floors had previously been sanded several years ago, making Matt's margin for error even smaller and he managed to pull it off with no burn-throughs or other issues. He was able to get the floors the exact color I wanted them and they look like brand new floors. I would highly recommend him again, especially for jobs that require a delicate touch on the sanding.
Julie M.
Dec 2016
Wakefield came and worked their magic they are now so beautiful people think I got new floors!
Response from Wakefield Hardwood Floors
"Thank you so much [Member Name Removed] for taking the time to leave this nice review for us. It's wonderful to hear that you are pleased with your floors! That makes me very, very happy! It was great working with you. Please contact me if I can be of further assistance in any way. Happy holidays to you and yours. All my best... Matthew"
Meredith T.
Oct 2016
We were told by another company that our floors were too worn and could not be refinished. They wanted to charge us a ton to put new in. Matthew not only refinished our floors beautifully but was prompt, professional, timely, great at communication and highly interested in our unique wood in our floors. It was one of the most pleasant and easy experiences I have ever had with a job at the house. I would HIGHLY recommend them. The cost was also very reasonable. I would hire them again.
Response from Wakefield Hardwood Floors
"Thank you so much for this very kind review. We truly value and appreciate your feedback so much and it is so nice to hear that you are pleased with the work we performed. Please let me know if ever you need further assistance. My very best... Matt"
Lynne H.
Oct 2016
Knowing it is very difficult to trust in small local businesses for on time delivery and performance, I want to relieve any reluctance with choosing Wakefield Flooring. Matt, the owner was on time from the providing the estimate and completed email updates with timing of delivery and date for installation. He and his crew, were professional and personable, and completed the job on time meeting all my expectations. Yes, I would recommend Wakefield Flooring, and have over the past 2 year to my clients and friends.
Thank you Matt-Wakefield Flooring
Lynne Hajj
Keller Williams Tampa Properties
Thank you Matt-Wakefield Flooring
Lynne Hajj
Keller Williams Tampa Properties
Response from Wakefield Hardwood Floors
"Thank you so much [Member Name Removed] for taking the time to leave this kind review. You sincerely were a 100% joy to work with and I hope we can do business again in the future. If there is anything I can do for you, please contact me. All my best...Matt"
Chris W.
Oct 2016
Wakefield was communicative, punctual, on time and on-budget and produced a high quality result. You cannot expect better than that. I'd recommend them to anyone.
Response from Wakefield Hardwood Floors
"Thank you so much for the compliment! I appreciate you taking the time to leave this kind review. Please contact me if I can be of further service to you. Thank you again."
Elizabeth T.
Mar 2016
Matt is a true artist. He came in, looked at my floors, and have me great advice. I had originally thought to stain the floors, but Matt suggested just sanding them down and sealing them to let the natural color show through. He was dead on. He and his assistant showed up promptly for three days, and at the end, I had 600 square feet of gleaming vintage floors. Matt also replaced a broken board with a vintage piece of white oak he'd salvaged from another job. You can't even tell where it was repaired. I've already contacted him to come back and lay matching white oak in the back of the house to replace the existing carpet. Very pleased with the quality of Matt's work.
Response from Wakefield Hardwood Floors
"Thank you [Member name removed] for taking the time to leave this very nice review. I really enjoyed working on your refinishing project and look forward to the install project we are about to begin for you. My very best... Matthew"
Paoola S.
Mar 2016
The color of the wood floor is a very unique taupe / gray color that Matt had to custom match. Matt tried several ways and got the stairs to match the wood floor very well (even-though they were different wood types / grain). We love our stairs, and had a very pleasant experience working with Matt. Highly recommend him!
Response from Wakefield Hardwood Floors
"Thank you so much for taking the time to leave this kind review. Your custom stair project was a challenge indeed but I was am proud of the end result and it makes me very happy that you are equally pleased with the workmanship and customer service. All my very best... Matthew."
Licensing
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FAQ
Wakefield Hardwood Floors is currently rated 4.7 overall out of 5.
Wakefield Hardwood Floors accepts the following forms of payment: CreditCard
Yes, Wakefield Hardwood Floors offers free project estimates.
No, Wakefield Hardwood Floors does not offer eco-friendly accreditations.
No, Wakefield Hardwood Floors does not offer a senior discount.
No, Wakefield Hardwood Floors does not offer emergency services.
No, Wakefield Hardwood Floors does not offer warranties.