THERMOGARD SOLAR FILMS

TWO MEN CAME OUT AND INSTALLED THE PROTECTIVE WINDOW FILM. THEY SEEMED TO BE TAKING THEIR TIME AND GETTING IT RIGHT. MR. PIROLO EXPLAINED TO ME THAT THE BIG THING WAS CLEANING THE WINDOW PERFECTLY SO THE FILM WOULD STICK WELL. NO WRINKLES OR BUBBLES SHOULD BE PRESENT. IF THERE WERE BUBBLES THEY SHOULD RESOLVE THEMSELVES WITHIN A MONTH. IF NOT, CALL THEM AND THEY WILL COME OUT AND FIX ANYTHING WRONG. UNFORTUNATELY, THESE GENTLEMEN DO NOT ANSWER THEIR CELL PHONE DIRECTLY, YOU MUST SPEAK TO AN ANSWERING MACHINE. THEY DO NOT RETURN PHONE CALLS. WHEN YOU CALL THE 1-800 NUMBER, THE CALLS DO NOT GO TO AN ACTUAL COMPANY, THEY ARE ANSWERED BY A CALLING SERVICE. MY NEIGHBOR (WHO GOT THE WINDOW FILM ALSO) MANAGED TO SET UP AN APPOINTMENT WITH THEM, BUT THEY DIDN'T SHOW.