Stephens Appliance Repair

Holy Moly! I literally messaged from Angi’s list and immediately I got a call AND it was after hours! I am so thankful for the prompt and honest service. This was a fast transaction they came out within 15hours and fixed the problem in less than 30 minutes. So grateful and the guys were super friendly, knowledgable and helpful!!!

Quick to respond. Came to house two days later and found the problem. Had to order part. Installed it the day it came in. Dishwasher worked once but second time still didn'y drain. Tech. came out that day and fixed the problem.

Good prompt service

Great work, thank you

Needed to repair my elderly parents' washer...it was not really easily repaired because the part had to be ordered, would have taken 10 days and almost the cost of a new washer to repair. They really couldn't handle the new models with touch screens at this stage of their lives. Stephen found a used one for me, made sure it was a user-friendly model for a 94 year old, made sure it was running properly, delivered it the next day and hauled off the broken one. All of this in 24 hours, and we are up and running before I leave town. Very grateful for his excellent customer service. And, he added a warranty.

Great service at a reasonable price. They are the company I will call if I need any future repairs!

I would definitely use him again if I had another problem with my refrigerator! My refrigerator and freezer had stopped getting very cool. Stephen came out and replaced the defrost thermostat since there was a ton of ice forming in the freezer. That didn't fix the problem so I contacted him on a Sunday not expecting to hear back till Monday, but he called me back Sunday afternoon and came back out Monday. The issue turned out to be the compressor. He gave me a generous refund for the first work he did and I ended up getting a new fridge. He and his helper were very friendly and good communicators.

Amazing customer service and quality work.

Repair person was prompt and ordered the ice maker part as he didn’t have it on the truck. But wonderful thing is that the ice maker started working again that night and has ever since. Part no longer needed.

Stephen returned my calls quickly and sent technician within a day. Technician arrived when scheduled. He assessed issue and gave information needed to help with our decision to have our refrigerator repaired. Stephen was able to get the parts quickly and sent technician (Vinnie) the next day. Stephen knew that we had only a few days to solve the problem and he worked quickly to get the parts. I would highly recommend this company to anyone who needs service I was given a quote before committing to the work and there were no hidden extra fees. The initial service call was free because we decided to have them do the work. We had never worked with Stephen before but he treated us as if we were a long time customer.

The job consisted of replacing a freezer gasket or seal on a GE refrigerator in my garage. He ordered the part, installed it as soon as it came in and I haven’t had an issue with a thing. Worked fast and was a lot less expensive than other quotes I received.

They did a great job, although it was a complicated one.

Quick diagnosis; problem solved; offered military discount.

Excellent experience. He communicated with me promptly and was able to meet with me by the next day. He diagnosed the issue and gave me honest advice - don't repair, not worth it because the problem will mostly likely happen again. His advice as to get a new appliance. He could of made money off of me but instead he treated me like family and told me what was smart to do -not which would make him money.

Very straight forward

Service tech was friendly and knowledgeable! Definitely recommend!

Knowledgeable, efficient, superb

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The repair man I dealt with was very knowledgeable and extremely friendly and helpful. I would use this service again.

Prompt response; excellent service; explained everything.

Very neat and. cleaned up. after themselves. Extremely friendly ana competant . Would definitely hire them again!!

Awesome service

Did a great job. One of the things is, I believe I can trust a company who was not trying to encourage me to put out more money, which seems to happen a lot lately. Be ware of these tactics. Stephens was very nice, safe he wore mask throughout, knowledgeable, responded quickly and on time and the price was not bad. Seeing I didn't have to fork out over $600 for a new one.

The technician, Vinney, who came out was excellent. Very conscientious and thorough and also very pleasant. Will definitely recommend him/them.

Great job !! Thanks