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Floor Coverings International

Acoustic Ceiling Tiles - Install, Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch,

About us

We believe that choosing flooring for your home should be a pleasant experience and that every homeowner should have the confidence of making the right decisions that will increase the value of their home as well as provide the beauty and comfort they are seeking in new flooring. We offer professional design support while doing free in home estimates to assist our customers in making those important decisions. We offer well-made flooring products for the home (or office), by providing honest, objective and professional advice, and by engaging the best flooring installers we can find. Floor Coverings International of St. Petersburg Florida, is locally owned and operated by Lee Rohner and Chris Boyll. Lee brings over 29 years of professional certified project management experience and her love of home improvement to this business. Her goal is to make the floor-buying process easier and more effective for her clients through her shop-at-home approach. Chris has taken his previous remodeling experience to a new level with his residential contracting license and his in depth experience and desire to educate and assist customers with their design choices. They have quickly and continue to achieve 5 star ratings from their customers and have enjoyed many repeat business based on the trust and confidence they have achieved. The franchise chain of which their business is a part, Floor Coverings International, is rated one of the top 100 franchises in the country by Bond's, an independent franchise-rating organization. Our approach is unique - a design associate visits your home (or business) and works with you one-on-one to help you choose your ideal flooring. In our mobile collection, we bring to your home more than 3,000 flooring selections. Because we have expertise in virtually all types of interior flooring and because we order by the job and carry no inventory, we are able to provide unbiased expert advice across a wide range of flooring choices. A highly trained Design Associate consults with you as you select the perfect flooring solution for your needs, desires, and budget. In addition to our mobile collection, our studio in St. Petersburg (by appointment) offers even more product choices.

Services we offer

Professional Design, area rugs, back splashes and bathroom remodels, bamboo, cork, hardwood, installation and project management - residential and commercial - for carpet, laminate, luxury vinyl, natural stone, sales, tile, to name a few.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%
Showing 1-21 of 21 reviews
Averill S.
Mar 2020
5.0
Yes, I recommend this pro
$6,000
Excellent, personal service from beginning of process to end. Final product as hoped for, installation very efficient and smooth. We highly recommend this company.

Bob L.
Jan 2020
5.0
Yes, I recommend this pro
$3,000
The work was performed on time and the result was excellent. I would definitely use them again.

Brittany C.
Jul 2017
5.0
Yes, I recommend this pro
$7,000
We shopped around extensively for tile for our new home. We had several contractors visiting the house to measure/quote AND visited every single flooring store in St. Petersburg to price out material and installation separately. After all of that, Chris at Floor Covering International was able to provide the tile we chose at the best price and was the lowest bidder on installation. When the company you had the best feeling about comes in as the lowest cost, it can feel too good to be true! I researched Floor Covering International, read all the reviews for Chris and felt more comfortable with who they were and that they would do an excellent job. Chris had initially won us over with his attention to detail and willingness to go above and beyond--he gave us advice on things we could do ourselves to save money, and presented different options to be sure we were as informed about the project as we could be. He visited the house multiple times and let us stop by his shop frequently as we selected tile, floorboards, and scheduled installation. As our renovation of our home progressed, we found a major problem when old tile was removed to reveal 150 sf of what we thought was concrete slab was wood built up from an old driveway as part of an addition. All of the sudden, we had a 150 sf hole in the middle of our house, with Chris scheduled to start tile in two weeks! I reached out to Chris and he generously provided his advice when he wasn't even working on our floors yet. He wanted us to have the home we hoped for, so he spent extra time visiting the house to see the issue, then even met with us the morning we had concrete poured to fill the hole--he wanted to be here (at 7AM, I might add), so that he could be sure it was done right for us. There was no reason Chris had to do that and we were honestly surprised he was willing to be so helpful with a concrete pour by another contractor--but it's this attention to detail that really gives Floor Coverings International the best customer service. Finally, the concrete was poured and it was time to start laying tile. Unfortunately, even with Chris' visit to direct the concrete pour and our specific instructions, the concrete wasn't perfectly level. Chris and his team spent 5 days, rented multiple grinders, and refused to rush anything because he knew if this concrete wasn't leveled, we would never be happy with our floors. I began to get concerned with our timeline because we had to move in. I shared my concern with Chris at a time when he was already overwhelmed by the additional work it was taking at our house and how that could affect their future schedule. I was a bit frantic but Chris was cool and calm, rallied up the crew, and made it happen. In the end, the floors and baseboards are incredible beautiful and we've gotten great compliments from friends. We know we would not have ended up with the same quality or finished product had we gone with someone else. Chris helped us every step of the way and was available any time; he put up with me when I was frantic about our move! It was a great experience and we'd recommend Chris and Floor Coverings International to anyone who wants top of the line customer service, the professionalism of a general contractor, and still the best pricing on materials and installation.
Response from Floor Coverings International
"We are so pleased that we could help make this experience pleasant for you. We appreciate your business! Thank you for taking the time to provide this valuable feedback."

Keith L.
Feb 2017
4.0
Yes, I recommend this pro
$10,000
It was fantastic. They were punctual. They got the project done in a timely manner. They were easy to work with. They use good contractors. It went pretty smooth. It took them 16 days to complete the project.

DAVID S.
Nov 2016
5.0
Yes, I recommend this pro
$200
Very well, see above
Response from Floor Coverings International
"Thank you for the kind words. It is our goal to do the best job we can for our customers and save money when we can! We look forward to doing your next flooring or bathroom project!"

Julie D.
Jun 2016
5.0
Yes, I recommend this pro
$6,250
The pros that came in to do the install were great! Very professional, friendly, andcleaned up after themselves. We really enjoyed having them there. The final product looks great and completely changed the whole look of our home!
Response from Floor Coverings International
"Thank you for the kind words. We love that you are pleased with the finished product!"

Gerald T.
May 2016
5.0
Yes, I recommend this pro
$12,000
unknown
Response from Floor Coverings International
"Thank you for sharing your review of our products and services performed at your home. We hope you will think of us should you need new flooring in the future. Thanks for your business!"

Betsy J.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from Floor Coverings International
"Thank you for sharing your satisfactory review of our services. We hope you will call us should you need new flooring in the future!"

Gloria B.
Apr 2016
5.0
Yes, I recommend this pro
$26,000
Great- any obstacles that arose from the demo were reported directly to me, and Chris was able to work with me to come to a reasonable solution.  
Response from Floor Coverings International
"Thank you for your kind words. We appreciate your business!"

Gloria B.
Mar 2016
5.0
Yes, I recommend this pro
$40,000
unknown
Response from Floor Coverings International
"Thank you for your great review of our work. We love making our customers happy and when you give us repeat business, it is truly the best compliment. Thank you for being our customer!"

Pamela B.
Feb 2016
5.0
Yes, I recommend this pro
$25,000
It went amazing. Lee was very responsive and incredibly customer service oriented. The job exceeded my expectations!
Response from Floor Coverings International
"Thank you so much for your review! Your satisfaction and input are extremely important to us and we are very pleased to receive your positive comments. It was a pleasure getting to know you and working with you to beautify your home!"

Rita S.
Feb 2016
5.0
Yes, I recommend this pro
$25,000
Very efficient and professional, high quality work, very easy and pleasant to work with, we added to the scope of work and they did that and finished everything in a very timely fashion. Very happy with their work and we are still working with them on current projects.
Response from Floor Coverings International
"Thank you for your kind words and feedback. We appreciate your business and look forward to working with you in the future!"

Valerie S.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Response from Floor Coverings International
"Thank you [Member Name Removed]! We sincerely appreciate your business and look forward to helping you again in the future with any additional requirements you may have."

Terrie S.
Jan 2016
5.0
Yes, I recommend this pro
$6,500
unknown

Judith D.
Dec 2015
5.0
Yes, I recommend this pro
$2,000

The provider was able to assist in getting someone to do a tear out and reconstruction of current counter tops and backsplash. Our representatives from Floor Coverings International were always available for advise and follow through and assisted in final design.

Their concerns for our convenience and approval was always followed up . A daily check of progress was always there and confirmed clean up after every job was done to our satisfaction.

 They provided help with picking out best color coordination and design to our final approval.

Though remodel of an older condo can present some problems with everything being squared up and electrical was updated Floor Coverings International worked with people that were very competent  in completing the job.


The final result  "BEAUTIFUL"



Cheryl N.
Dec 2015
5.0
Yes, I recommend this pro
$3,550
The work was started and finished when promised   The tile work is exceptional.

Linda B.
Sep 2015
5.0
We are completely satisfied.
Response from Floor Coverings International
"."

Sally C.
Oct 2014
5.0
Yes, I recommend this pro
$3,000
I met Lee at their showroom initially to get ideas on tile for the shower walls and floor.  After we picked out a few things that I liked, she brought many samples to the condo to help with the final decision.  Her ideas and suggestions were a big help!  We chose a porcelain tile for the walls, a listello border that pulled in the colors from the granite on the countertops, and a river rock floor that totally rocks!  They started the tear-out of the old tile on schedule (actually, they were ready to start it a day earlier, and I asked to postpone it a day, and I'm sure it put them off schedule, but they were happy to accommodate my request.)  Lee and Chris were both there on day one to oversee the tear-out and make sure everything was going as planned, and Lee frequently came by as the project progressed.  They also coordinated with the plumber who came in right after the tear-out to start his part of the job.  The tile layers began after that, and I am very pleased with the quality of their work.  The shower is on the 3rd floor of a walk-up condo and they had to do the cutting of the tile on the first floor patio, so there was a lot of stair-climbing.  They also made a special effort to make sure my cats didn't get outside by closing both sets of doors behind them after every trip up and down.  They cleaned up their work space every day when they were done.  We ended up running a little short on tile, so it took a little longer than originally planned as we waited for the extra tile to come in, but they stayed on top of it and communicated with me several times to let me know the status.  The short delay was not a big deal, especially since their customer service excelled in dealing with the delay.  The finished product is just beautiful.  I am especially happy with the river rock floor.  It's just stunning!  The price was fair, the quality of the work was excellent, the customer service was excellent, and I would recommend them to others.
Response from Floor Coverings International
"Thank you for your review and appreciation. We truly are greatful for your business and are very glad that you are pleased with our efforts and your final results. It was a pleasure working with you!"

Tammy A.
Oct 2014
5.0
Yes, I recommend this pro
$3,000
We dealt with Lee Rohner, the owner of the company.  She was very professional and stayed on top of the project everyday until the job was completed. We had a plumbing issue - that was not detected until the tile was removed - Lee helped us resolve the issue, which was above and beyond her responsibility. This of course delayed the job by about a week.  Lee rescheduled her contractors and got the job done as soon as the plumbing issue was resolved. Flooring Coverings International has a wide variety of tile and floorings to choose from.  Lee brought samples to our Condo and help us decide what to choose.   We are extremely satisfied with Floor Coverings International.  We love our new bathroom. We would highly recommend them without any hesitation.
Response from Floor Coverings International
"Thank you so much for you positive review! It was a pleasure working with you on your project and I am thrilled that you are pleased with the result! Thank you for your business! Lee"

Susan L.
Oct 2014
5.0
Yes, I recommend this pro
$5,600
WONDERFUL, THEY DID MORE THAN EXPECTED AND I WAS VERY PLEASED. THEIR ATTENTION TO DETAIL AND RESPECT FOR OUR PROPERTY WAS IMPECCABLE. LEE AND CHRIS WERE VERY RESPONSIVE TO ALL OUR NEEDS AND PERSONALLY OVERSAW EVERY DETAIL. THE INSTALLERS WORKED VERY HARD AND LONG HOURS TO GET THE JOB DONE IN A TIMELY MANNER I COULDN'T BE MORE PLEASED. I HAVE MORE PROJECTS IN WHICH I WILL BE USING THEM FOR AND HIGHLY RECOMMEND ANYONE LOOKING FOR FLOORING TO CALL CHRIS AND LEE.
Response from Floor Coverings International
"Thank you so much for allowing us to install new carpet in your beautiful home. It was a true pleasure working with you and we hope you enjoy your new flooring for years to come!"

Judith D.
Jul 2014
5.0
Yes, I recommend this pro
$3,000
All my expectations were set up prior and delivered upon. Very efficient.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Floor Coverings International is currently rated 5.0 overall out of 5.

Floor Coverings International accepts the following forms of payment: CreditCard

Yes, Floor Coverings International offers free project estimates.

No, Floor Coverings International does not offer eco-friendly accreditations.

No, Floor Coverings International does not offer a senior discount.

No, Floor Coverings International does not offer emergency services.

No, Floor Coverings International does not offer warranties.