A Old Time Roofing
About us
Since 1978, A Old Time Roofing, a company in St. Petersburg, Florida, has been a tradition in quality workmanship, servicing residential and commercial properties. As a Master Elite Weather Stopper GAF Roofing Contractor, a double award winner of Best Steep-Slope Contractor from GAF and achiever of Master Elite Consumer Protection Excellence from GAF we are loved by the community and have strong community involvement. We are an honest and forward company that provides reasonable estimates. For 35 years, we have been a St. Petersburg, Florida landmark and, if needed, the owner takes personal involvement to make sure all our clients are satisfied. 27 Employees, No Sub-contractors, Lic # CCC1327304, Insurance; Gen Liab & Workers Comp, All Phases of roofing ie; shingle, tile, metal, built-up, modified, TPO, commercial & residential. Additional contact names - Claire Mecler, Blake A Burnside. Additional DBAs - Old Time Roofing, Ted R Williams Enterprises Inc.
Business highlights
Emergency services offered
47 years of experience
Services we offer
Residential & commercial installation & repair - tile, metal & flat roofing, shingles
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.053 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 66% | ||
| 4% | ||
| 9% | ||
| 4% | ||
| 17% |
Showing 1-25 of 53 reviews
Wolfgang K.
May 2021
first inspection and cost estimate went very well. Max expalined all work for me very good. After approval of the work the company repaired our leaks in a very short time Work execution very well done . Contractor was very careful with the work and clean-up
DEBRA R.
May 2019
Outstanding! Excellent experience, starting with Jack, and including the installation by Martine and crew!
Response from A Old Time Roofing
"Thank you for the kind review! We love hearing how satisfied our customers are from start to finish!"
David R.
Jun 2018
Horrible company, avoid at all costs. Roof leaked 1st night they started , cause was cheap nails not designed to handle water, specially made Chinese type to save 4 cents a nail. Hired unexperienced, unlicensed and uninsured dry wallers and painters to repair damage and made it worse. Two seperate incidents, one guy was neighborhood handyman who never did drywall in his life and barely spoke english , said he was friends with owner, 2nd was pool guy and I refused to let him do anything and fired them on spot. Never had worse customer service or met bigger liars.
David H.
Sep 2017
Perfect. Professional. Pleasant.
Response from A Old Time Roofing
"Thank you for your kind words! We appreciate it!"
MARY K.
Aug 2017
Very well showed up early every morning the workers were very nice and respectable. They did a wonderful job cleaning up each day.
Response from A Old Time Roofing
"Thank you for your kind words! We appreciate it!"
Tony L.
Aug 2017
Initially, I was pleased with their professionalism. However, I would strongly suggest you DO NOT HIRE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!!!!!! They put a new roof on my house and detached garage 12 years ago. At the time, I was told a new 3M underlayment used on the space shuttle would provide total protection even if every shingle were blown off. They provided a 10 year warranty. A few months after the warranty had expired, I began having multiple roof leaks in my home. By multiple, I mean up to or exceeding 10. Since it was no longer under warranty, I paid over $2,000 to have 1/3 of my shingles replaced. I was told the nails were rusting causing the leaks . In the past two months, I have spent over $24,000 having my ceilings replaced due to mold as a result of Old Time Roofing's poor workmanship and the leaks that occurred as a result. This past weekend, my contractor who replaced my ceilings is unable to complete the job because 2 more leaks have occurred. When I contacted the company, they argued that I live in Florida, and it should be expected. This company should be shut down, and all customers should be reimbursed. I plan on filing a complaint with the Better Business Bureau as well as seeking legal action.
Response from A Old Time Roofing
"We installed your roof in August 2007. We used the best products available at that time ten years ago. A Old Time Roofing provided you with a five year labor warranty and GAF provided a fifty year manufacture warranty. During that time we received two calls saying your roof was leaking. The first call in October 2007 and the second call in November 2008. We went out immediately and stopped the leaks. The labor warranty expired in August 2012. We didn't hear from you until February 2015 saying your roof was leaking. There were 5 areas of the roof that had rusted nails that had to be replaced. We did the repair in March 2015. You were only charged $800 for the repair. This past Monday, we received a call from you saying your contractor had found a leak in your roof. With tropical storm Emily surprising us, requests for appointments were very high that day. You were initially told we couldn't be out right away because of the weather, but we would try to set up an appointment for something later in the week, weather permitting. We had a cancellation and you were called immediately to see if we could come out. You told us your general contractor was going to take care of it, so don't worry about it. A few minutes later, you called back saying you wanted us to come out, but we couldn't because we had already filled the appointment time. We scheduled an appointment with you for the afternoon on Tuesday, August 2nd. My technician was able to finish his warranty repair earlier than expected, and called you to see if you could meet earlier. You told the technician you had someone else take care of it and wanted to cancel. However, we are sorry that you feel you've been treated less than satisfactorily. We have gone above and beyond to stop the leaks in your roof, and to accommodate appointments to track/repair your leaks."
Courtney D.
May 2017
The whole experience was great from getting things set up with Jackie in the office to Jimmy coming out to to look over my roof. Jackie was pleasant to speak with and very responsive. Jimmy came out and found the entry way of the leak within minutes and sealed it up. He didn't charge for it and did let me know that that should take care of it but also gave me a very reasonable estimate in the event I need to replace shingles in that area. He was very knowledgeable, kind and a pleasure to deal with. I will definitely refer to them for any future roofing needs.
Kathy L.
May 2017
Joe came when scheduled gave estiment went up + checked roof did not try to cheat a section citizen did not talk down to me
Joe L.
Apr 2017
Joe was roofer. On time 9:00 am. Done in 4 hour. Show me what was wrong and repair and test for leak and no more.
Ariana W.
Mar 2017
We hired A Old Time Roofing to fix a few areas of our roof. One month after they completed their service we had our first rain and the roof began leaking even worse than before, and in spots that were not leaking prior to them coming. When I called, I got the runaround many times, and finally was able to speak to someone. They told me that it was outside of their 30-day policy, so we would have to pay for a new roof and that they would not come and ensure their work. Would NEVER recommend. Also, we ended up going with another company for our roof and after some research found out that A Old Time Roofing installed our original roof (which we needed replaced) with poor nails that caused every shingle to leak. Do not use this company.
Ariana W.
Sep 2016
They were hired to fix a leaking roof, and not only did they not fix the roof, but the leak became significantly worse after their work. I called to have them address and repair the problem, and they would not return my phone call. I had to call several times, and by the time I spoke with anyone I was told that it was "outside of the 30 day warranty," and would have to pay for any additional repairs or expenses. Now I need an entirely new roof. Total scam.
David R.
Aug 2016
Horrible company, avoid at all costs. Roof leaked 1st night they started , cause was cheap nails not designed to handle water, specially made Chinese type to save 4 cents a nail. Hired unexperienced, unlicensed and uninsured dry wallers and painters to repair damage and made it worse. Two separate incidents, one guy was neighborhood handyman who never did drywall in his life and barely spoke English , said he was friends with owner, 2nd was pool guy and I refused to let him do anything and fired them on spot. Never had worse customer service or met bigger liars.
Roxanne S.
Apr 2016
unknown
Sandy W.
Oct 2015
unknown
Carol H.
Sep 2015
.
Rebecca C.
Jul 2015
unknown
Wally B.
Apr 2015
Old time roofing came out to give me a new tile roof estimate. My existing tile roof was 39 years old and I was in need of a new roof.
I had done my homework as to the materials and installation of clay tiles to withstand hurricane force winds as per FEMA recommendations, the Florida building code, and the Miami-Dade building code. I wanted a clay tile roof with an underlayment that would also last as long as the clay tiles themselves.
Rob Norton from A Old Time Roofing came out and listened to my requirements for a new roof, the additional flat roof over the patio, three Solartube lights to be installed, and the old vents to be removed. Rob took down notes, took roof measurements and said he would be back with a proposal in a few days.
To get the best roofing contractor I had talked to 8 different roofing companies spending 1.5 hours with each roofer. You could say I am a very meticulous customer who has educated himself on the roofing industry codes and standards.
Rob Norton from A Old Time Roofing returned back with a very detail proposal for me, taking into account my needs, and went even as far as color coding the proposal with the different steps and layers of the re-roofing work to be done on my house.
Of the 8 different Roofing company bids I had obtained, I went ahead and selected A Old Time Roofing to do the work.
During the installation, Rob Norton was very informative, and kept me in the loop every step of the way. A Old Time Roofing had two sets of specialized crews, one to remove the old tile and install the new underlayment, and one crew to install the new clay tiles.
All work was done very well, to code and in a timely manner. I highly recommend A Old Time Roofing for anyone looking to re-roof their home the correct way.
I had done my homework as to the materials and installation of clay tiles to withstand hurricane force winds as per FEMA recommendations, the Florida building code, and the Miami-Dade building code. I wanted a clay tile roof with an underlayment that would also last as long as the clay tiles themselves.
Rob Norton from A Old Time Roofing came out and listened to my requirements for a new roof, the additional flat roof over the patio, three Solartube lights to be installed, and the old vents to be removed. Rob took down notes, took roof measurements and said he would be back with a proposal in a few days.
To get the best roofing contractor I had talked to 8 different roofing companies spending 1.5 hours with each roofer. You could say I am a very meticulous customer who has educated himself on the roofing industry codes and standards.
Rob Norton from A Old Time Roofing returned back with a very detail proposal for me, taking into account my needs, and went even as far as color coding the proposal with the different steps and layers of the re-roofing work to be done on my house.
Of the 8 different Roofing company bids I had obtained, I went ahead and selected A Old Time Roofing to do the work.
During the installation, Rob Norton was very informative, and kept me in the loop every step of the way. A Old Time Roofing had two sets of specialized crews, one to remove the old tile and install the new underlayment, and one crew to install the new clay tiles.
All work was done very well, to code and in a timely manner. I highly recommend A Old Time Roofing for anyone looking to re-roof their home the correct way.
Jonathan B.
Jan 2015
Great. Roof was started and finished same day.
George F.
Oct 2014
Very Satisfied with process form start to finish.
Eileen H.
Oct 2014
Excellent! The installation crew arrived a half-hour before the appointment time, and went right to work removing the old roof, making repairs as needed as they went along. They took all of the photos required as they went along to make sure that I would get the best insurance rates available, and the sales person stopped by several times during the day to check on their progress and keep us posted. The whole job was completed in one day, and approved by the city examiner the next day.
Everything was exactly as promised; the job was well done, the workers actually worked every minute they were there (not counting a short lunch break), and they made sure everything was 100% cleaned up before they left.
The price was not the cheapest but it was best price for the quality of the products and workmanship delivered. I would (and have) recommend them highly.
Daniel S.
Jul 2014
unknown
Judy H.
Jun 2014
Initially when I had problems with shingles sliding off the roof and leaking near my sliding doors the company was responsive, The young men who came to look at the problem actually pointed out to me where the pitch was wrong. A significant point is that the roof I had did not leak however it was at least 20 years old ad the shingles were starting to curl and crumble so I thought it was a good idea to get ahead of any leaks, which I knew would come.
The new roof had continued issues, shingles sliding down the Mansard, the leaks mentioned above because the treatment of a gutter for the outside area around the pool was not done properly - I did let them remove the gutter. Shingles continued to slide off the front and they repaired them.
This continued from 2006 - 2012. For a while it looked like everything was ok. Then in late 2013, the plywood on the front of the house seems to have become loose from the rafters; and additional shingles started sliding off the mansard on the side of the house. I called Olde Time, they sent someone to see. I thought I had a 20 year guarantee on the roof - but apparently that is just on the materials and any guarantee from Olde Time has now expired. I called and that was the first thing they told me. I asked that the person I talk with look at my file and see how many times they had been out here. She agreed it was excessive. But she also told me that general roof maintenance is to be expected. I asked if having plywood separate from rafters was "something to expect over time". I also asked if having shingles slide off was "normal maintneance" the owner was supposed to come take a look....Never saw him. In January I had to leave the country for an extended time for my job. Since returning, I see the shingles on the side are worse than ever and some that are coming loose appear not to have any nail holes or anything that would keep them attached.
We have had no hurricanes, no serious wind storms. i keep it clean, no build up of leaves, etc. I have never heard of a company that that claims to be responsible and in business for many years would not honor what is in my opinion shoddy workmanship. And I am extremely unhappy that they seem to have no intention of every following up on my calls. I plan to call again and contact the county inspectors to see if the shingles really were nailed in place and not stapled or just slid up under the flashing and I will ask them to see how that piece of plywood was attached in the front. I paid Olde Time to replace plywood as needed and relied on them to live up to the reputation they enjoyed for so many years. We'll see...
The new roof had continued issues, shingles sliding down the Mansard, the leaks mentioned above because the treatment of a gutter for the outside area around the pool was not done properly - I did let them remove the gutter. Shingles continued to slide off the front and they repaired them.
This continued from 2006 - 2012. For a while it looked like everything was ok. Then in late 2013, the plywood on the front of the house seems to have become loose from the rafters; and additional shingles started sliding off the mansard on the side of the house. I called Olde Time, they sent someone to see. I thought I had a 20 year guarantee on the roof - but apparently that is just on the materials and any guarantee from Olde Time has now expired. I called and that was the first thing they told me. I asked that the person I talk with look at my file and see how many times they had been out here. She agreed it was excessive. But she also told me that general roof maintenance is to be expected. I asked if having plywood separate from rafters was "something to expect over time". I also asked if having shingles slide off was "normal maintneance" the owner was supposed to come take a look....Never saw him. In January I had to leave the country for an extended time for my job. Since returning, I see the shingles on the side are worse than ever and some that are coming loose appear not to have any nail holes or anything that would keep them attached.
We have had no hurricanes, no serious wind storms. i keep it clean, no build up of leaves, etc. I have never heard of a company that that claims to be responsible and in business for many years would not honor what is in my opinion shoddy workmanship. And I am extremely unhappy that they seem to have no intention of every following up on my calls. I plan to call again and contact the county inspectors to see if the shingles really were nailed in place and not stapled or just slid up under the flashing and I will ask them to see how that piece of plywood was attached in the front. I paid Olde Time to replace plywood as needed and relied on them to live up to the reputation they enjoyed for so many years. We'll see...
Sheri M.
Jun 2014
We could not have been any happier with the service provided by everyone at Old Time Roofing; from the Sales Person, Jack who prepared us for the fact that we were about to be in the midst of a noisy construction zone so there were no surprises to the roofers who are Old Time employees, not people just hired for the day to take off the roof (we had seen a neighbor hire that type of company in the past with day labors taking the old roof off who looked like they had never been on a roof before). These men were polite, no cursing, no yelling and even after working in the hot sun all day they scoured the yard and drive for nails. Yes, there were a few nails that we found afterwards, but with a lot of shrubbery and thick grass, I felt that was to be expected.
The Sales Person, Jack, did not just sell the job and move on, he brought out tarps to help us until the roof could be started since we were at the height of the rainy season; he was also on the job site several times, taking pictures so he could e-mail them to us to enable us to save money with our insurance. Their office person, Cindy, was able to be included on a conference call with the home inspector when he had some questions about the new roof and wasn't bothered when we had to call back multiple times while the inspector was at our home.
I cannot understand some of the negative responses since this certainly was not our experience. We have a roof we love, at a reasonable price done by a TEAM of professionals. They exceeded our expectations; what more could we have asked for? We have referred to them 3 of our friends because we were so happy with our experience.
The Sales Person, Jack, did not just sell the job and move on, he brought out tarps to help us until the roof could be started since we were at the height of the rainy season; he was also on the job site several times, taking pictures so he could e-mail them to us to enable us to save money with our insurance. Their office person, Cindy, was able to be included on a conference call with the home inspector when he had some questions about the new roof and wasn't bothered when we had to call back multiple times while the inspector was at our home.
I cannot understand some of the negative responses since this certainly was not our experience. We have a roof we love, at a reasonable price done by a TEAM of professionals. They exceeded our expectations; what more could we have asked for? We have referred to them 3 of our friends because we were so happy with our experience.
Craig M.
Jun 2014
unknown
Carol S.
Apr 2014
The work began on 3/19/2014 and was done on 3/20, however everything they said they would do was not completed, the roof was put on nicely, but they were suppose to reseal the grommet's on the lanai and did not. It was a few days before the final inspection was complete and we had no idea it was done until we received a call from a person named Mike. Jack had called us and informed us Mike would call and arrange to pick up the payment. We never received a final bill and found out that an additional $600 was added onto our bill because wood needed to be replaced. I'm a little put out with that because I was home and could have been informed about it. My partner Elizabeth asked Mike to e-mail us the final bill, we did not receive it and he called again basically demanding payment. We have no problem paying but give us the bill first!!!! Jack is pleasant and Mike I would recommend not talking to any customers again until he takes a customer service class. Another issue was the workers ate chicken and threw the bones onto our yard, we have dogs and this is a choking hazard and yet another issue was nails found in our driveway, they were suppose to use a machine to make sure all metal objects were picked up. I found several under my car. There was also paper found in one of our trees and a board on top of a bush. I would give Jack and A and Mike and F.
Response from A Old Time Roofing
"Dear (Member name removed), We appreciate the time you took to submit a review. We apologize for the miscommunication; we had only been in contact with your partner Elizabeth because she was the signer on our agreement to replace the roof. It is our primary goal to provide quality workmanship and superior customer service. It is our policy to do a complete nail sweep to make sure all stray nails are not in your yard or driveway and return your property to its original state when the job is complete. The crew has been reprimanded for not following company procedures. We appreciate your business; if there is anything we can do for you in the future, please call our office at (727) 824-9996."
Licensing
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FAQ
A Old Time Roofing is currently rated 4.0 overall out of 5.
A Old Time Roofing accepts the following forms of payment: CreditCard
Yes, A Old Time Roofing offers free project estimates.
No, A Old Time Roofing does not offer eco-friendly accreditations.
No, A Old Time Roofing does not offer a senior discount.
Yes, A Old Time Roofing offers emergency services.
No, A Old Time Roofing does not offer warranties.