COMCAST CABLE

TV Service - Cable, Internet Service, Phone Wiring


Services we offer

HIGH SPEED INTERNET SERVICES, TELEPHONY SERVICE AND CABLE/DIGITAL SERVICES.

Reviews

3.617 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
41%
4
12%
3
24%
2
12%
1
12%


Rating CategoryRating out of 5
quality
3.9
value
3.3
professionalism
3.9
responsiveness
3.4
punctuality
4.0
Showing 1-17 of 17 reviews

Richard F.
05/2016
5.0
internet service, cable tv service
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mandy C.
06/2015
1.0
cable tv service
  + -1 more
unknown
Description of Work: We just moved here and they are the only internet service provider in this area. I can't get them to call me back or schedule installation. Internet is important because I work from home. I had to get my neighbor who has Comcast service to tether an internet connection to my house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alex B.
12/2014
3.0
cable tv service
  + -1 more
unknown
Description of Work: The prices are fair but they always add fees and are terrible about actually getting you what is stated in the print ads

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$130

Ann E.
10/2014
3.0
internet service
  + -1 more
.
Description of Work: I have internet with Comcast. Often it is slow. Some sites will not load at all.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0


Harold M.
06/2014
5.0
cable tv service
  + -1 more
Pretty smooth. Ran me and my wife through the steps.
Description of Work: Installed cable and Internet services for me at my new apartment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie J.
06/2014
5.0
cable tv service
  + -1 more
unknown
Description of Work: Comcast installed my new cable at a house that had been sat empty for several years. They cleaned up the old wires installed the new wires and told me how to use the system

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory R.
03/2014
3.0
cable tv service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

Tom E.
07/2013
5.0
cable tv service
  + -1 more
They are a cable company and we are satisfied with their services.
Description of Work: We use Comcast Cable. We get cable services from them.

Rating CategoryRating out of 5
quality
5.0
value
4.0

Yes, I recommend this pro
$45

jacob P.
06/2013
1.0
internet service
  + -1 more
as a business owner i rely on my internet for phone and credit card. they don't care about it. they cancelled a scheduled appointment without notifying. they really don't seem to care about your needs as a customer. Wish there was another option for ISP (Atand t is as bad as Comcast) !!!!
Description of Work: everything they can to make me leave them.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


April S.
08/2012
4.0
internet service, cable tv service
  + 0 more
Comcast came with the place. We just had a basic cable service. We lost the internet connection so we contacted them to have them send a refresh signal, which worked fine.
Description of Work: I used Comcast Cable for internet and cable.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Duke D.
06/2012
2.0
internet service, cable tv service
  + 0 more
When I would call and complain I would get excuses as to why things were that way, not fixes, The Internet stayed slow and the TV stayed mixed up. The DVR supplied by the company would fill up with just a few movies. The disk was too small.
Description of Work: I started with Comcast in December of 2011. I was lucky in the fact that I did not have a specified contract with them. I had their Internet Service, Cable TV, and the Xfinity TV Service. I have now dropped them and gone with another provider for all of the above services with the exception of the Xfinity TV service. The Installation of the equipment took a lot longer than I expected. I have had other TV and Internet services where it took less than half as long to get everything installed correctly. The Internet service was the worst. It took three hours to get the service to work on a machine that had been running another service with no problems. The instillation of the wiring is a horrible mess with the wires stapled to my baseboards and up and around the door frame for the closet and for the entry food to the room. The internet service which is supposed to be so fast was much slower than the service it replaced. (The speed was the reason I replaced the first service.) It was a memory hog and uploaded so many security programs that my computer would lock up on memory calls. The TV service is laid out poorly. None of the channel numbers match the actual channel numbers on the dial as they do with the other services I have had. 12 is on 12 and 7 is on 7 with the rest of the services, but not with Comcast. 12 is on 11. The rest are worst. They weren't grouped according to type. as in movie channels in 300-400 channel numbers. The channels were scattered across the spectrum.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$110

Neil H.
10/2011
5.0
phone wiring, internet service, cable tv service
  + 1 more
Service person showed up 2 hours early andcompleted the hookup very quickly in spte of some cabling problems created by previous occupant. Everything went smoothly.
Description of Work: They hooked up phone, internet, and TV service. The cost seemd a little high becaue included 2 months service plus installation. The service amn had a little difficulty because house was wired for DirectTV but was able to get it hooked up correctly and everything worked perfectly when finieshed. I was disappointed in that none of the HD channels were viewable with the basic package and requires a special HD receiver for about $10 per month extra.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Wade T.
08/2010
5.0
internet service, cable tv service
  + 0 more
Unbelievably accurate and fast.
Description of Work: Installer Lee(1221) got here early, then apologized, until he noticed I was happy about it. He cordially greeted me then asked what it was that I needed from him. I showed him the three areas, he quickly recapped, then he was off! It took him maybe 15 minutes to hook up three television sets, one with dvr, and the high speed iternet. He checked it all twice, which I thought made this guy unique, then signiture and off he was. Nicest, fastest and best install yet. Take this guy's wrenches and van away.....he's a definitely a trainer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David G.
05/2010
5.0
internet service, cable tv service
  + 0 more
Good. The technician made the difference.
Description of Work: Hooked up new cable service in Nashville. Rating applies to the Nashville region.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lawrence S.
12/2008
3.0
cable tv service
  + -1 more
I really don't care for the price structure. No matter what they say, I know enough about electronics to know that they can provide us with the select channels that we want to watch and price accordingly, but they bundle everything together. There may only be 15 channels that I watch, but they put all these things together so we are paying for channels that we don't even watch.
Description of Work: Cable service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

10/2008
4.0
internet service
  + -1 more
Despite so slowness a few years ago they now seem to fly and interruptions are generally rare.
Description of Work: Provided internet service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$100

DAVID B.
07/2007
2.0
internet service
  + -1 more
The installers have been great! As for the service they provide, it is absolutely awful. The cost above is price per month. The service they provide in theory is great but being called ondemand cable is incorrect because it is not on demand. It kicks you off what you are watching constantly.
Description of Work: I had them put in my ondemand cable service. They ran the cable lines and came in on several occasions to upgrade me.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
5.0

$115

    Contact information

    2200 N PONCE DE LEON BLVD STE 2, Saint Augustine, FL 32084

    www.comcast.net

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service,
    Phone Wiring

    FAQ

    COMCAST CABLE is currently rated 3.6 overall out of 5.
    No, COMCAST CABLE does not offer free project estimates.
    No, COMCAST CABLE does not offer eco-friendly accreditations.
    No, COMCAST CABLE does not offer a senior discount.
    No, COMCAST CABLE does not offer emergency services.
    No, COMCAST CABLE does not offer warranties.
    COMCAST CABLE offers the following services: HIGH SPEED INTERNET SERVICES, TELEPHONY SERVICE AND CABLE/DIGITAL SERVICES.

    Contact information

    2200 N PONCE DE LEON BLVD STE 2, Saint Augustine, FL 32084

    www.comcast.net