Bug Out Service
About us
Bug Out Service has been serving customers in the Jacksonville area for more than 50 years. We are proud to be Jacksonville's first and leading "green" pest control company. Whether it's termite protection, lawn and shrub care, irrigation or in home pest protection, we hope you put your trust in Bug Out Service. We pride ourselves in providing outstanding customer service. Our highly trained service professionals provide the most advanced and eco-friendly termite elimination and pest control solutions available. Not only that, our lawn and ornamental shrub care service will keep your landscape the talk of the neighborhood! Don't forget to check out our irrigation services services for repairs, installation and maintenance for water-saving solutions, and wildlife removal and exclusion services.
Business highlights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 74% | ||
| 17% | ||
| 5% | ||
| 5% | ||
| 0% |
"Thank you for choosing Bug Out Service and for the A rating. Please remember to refer us to any of your friends and family--we'll give you and your friend a $25 credit on account when he or she signs up for new service."
"Thank you for choosing Bug Out for your termite control service. I will have someone reach out about any documentation you may need. Thank you."
"Thank you for choosing Bug Out for your pest control and lawn irrigation services. We appreciate the trust you have put in us and we look forward to continuing your services in the future."
"Thank you for choosing Bug Out Service for your pest control needs. We look forward to providing your services for many years to come."
"Thank you for choosing Bug Out Service for your pest control needs. We are sorry to hear you are still seeing pest between treatments. Please call us at 877-BUG-U-OUT to schedule a call back. Thanks."
"Thank you for choosing Bug Out Service for your pest control needs. We look forward to providing your services for many years to come."
"We are sorry to hear of your disappointment with our service. In reviewing the notes on your account, we acknowledge that your lawn was having some issues including compaction and the need for improved watering. We provided information for improvement around watering and recommended solutions, including aeration, that may improve the lawn. We acknowledge your frustration regarding any delivery of our recommendations and any lack of communication on our part. We hope you will consider Bug Out again in the future as delivering superior customer service and world class results has been the focus of our efforts for more than 50 years. Thank you."
REPLY TO MAY 20 MESSAGE FROM BUG OUT: Thank you. That is encouraging. We would love to be rid of the fire ants.
"Thank you for your response. Your concerns have been forwarded to a supervisor."
"We are happy you are pleased with your service. We look forward to continuing to serve you in the future. Thank you!"
"Great to hear, thank you for the review!"
"Thank you for the great review!"
"Thank you for your feedback and for being a valued customer. We look forward to continuing to serve you."
"Thank you for choosing Bug Out Service for your pest control services. Love hearing your feedback! We look forward to serving you for years to come."
"Your response has been forwarded to a supervisor to resolve your concerns. Thank you for your feedback."
"Your concerns have been forwarded to a supervisor so that they can be addressed. We apologize for any miscommunication. We would certainly like another chance to earn your business back if you should have a need in the future. Thank you for your feedback!"
"Thank you for your response!"
"Thank you for your feedback!"
"This is great news, thank you for responding & your business!"
"Thank you for being a loyal Bug Out customer, we appreciate you!"
"We really appreciate your feed back, thank you!"
"Thank you for your response, we appreciate your business!"
I signed a annual contract for pest control service due to the professionalism of the service person.
I am very happy with this company ! ! !
"We are happy to have you as our loyal customer!"
We have been using them for years.
"Thank you for choosing Bug Out Service!"
On the Pest Control, side they come out and look over our foundation, windows, doors and any other points of entry. They knock down and get rid of any cobwebs or pests that are visible by sweeping them away prior to treating both the perimeter of our house and all entry points. They treated our home on the inside just the first time (as it's new construction) as the idea is to create a barrier on the outside to keep pests out. We found them to be very good. When they come over, they knock on the door and let us know they are there. They keep us appraised of any issues they find and I love the fact that through their website I can see all the service dates and reports on what's been done and you can pay your bill on line or have recurring payments set up. We are extremely pleased with their service and have recommended them to neighbors. We also use their Lawn Service on an ongoing basis.
"We are so pleased that you are satisfied with your service, thank you for sharing!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
136 N One Dr, Saint Augustine, FL 32095
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