The Computer Tutor
About us
Right here in Safety Harbor (or elsewhere via Remote Support) full-service computer repairs, virus removal, new PC setup, data recovery, strong antivirus, automated backup - just about anything computer related. We also offer patient tutoring - one-on-one instruction for just about any computer-related topic.
Business highlights
26 years of experience
Services we offer
Computer repair, PC purchase consultation, automated backup, computer upgrades, new PC setup, personal computer instruction, printer setup, security software setup, software installation, spyware removal, virus removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.844 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 2% | ||
| 2% | ||
| 0% | ||
| 2% |
Showing 1-25 of 44 reviews
Jane T.
Jun 2018
Work completed in good order. Scott or his staff are available when I've called. Much of the work can be done remotely, so I didn't have to leave the house. He offers good suggestions regarding my laptop and. He sends a Weekly newsletter with computer tips which I've found helpful. I have used his services for various problems since 2016.
RALPH M.
May 2017
Scott Johnson, The Computer Tudor, did an outstanding job. He came to my house and checked everything out, and then took both computers. The next business day he returned, and had everything set up. He explained how to use the new computer, and had me use FireFox instead of the outdated MSN Prime. He also set up my new router and reinstalled my printer. Even though I had to learn a few things, the new setup is much easier to use than the way it was before.
Response from The Computer Tutor
"Thanks so much for the opportunity to help! Your new computer is great, so it should give you a long time of good service. I'm happy to help in the future if needed!"
Grace B.
Apr 2017
It went very well. Within 24 hours he replaced the old hard drive with a solid state hard drive at a reasonable cost. He explained the advantages of a solid state drive, and explained my options of replace versus repair.
Response from The Computer Tutor
"Thanks very much! Glad it worked out well and that I could help."
Jane T.
Mar 2017
Excellent response time. Scott is knowledgeable and offers tips to make computuing easier and faster. Software work can be done remotely; that process went equally as well.
Grace M.
Jul 2016
Time and money well spent. Scott is knowledgeable and low-key. I asked a lot of questions and he was patient, and explained answers very clearly. I had an issue after he left and he said come by the office and we'll take a look at it. No extra charge for that. So helpful, understanding and amiable. Would highly recommend him. Can't say enough good things about him! Thank you, Scott!
Patricia H.
Apr 2016
Exceeded expectations!! Glad I called Scott instead of using a friend. He is very experienced,patient, and provides remote service capability,too. Totally professional.
Response from The Computer Tutor
"So glad we connected and that I could help! I love working with awesome people like you!"
Ellen B.
Feb 2016
.
Response from The Computer Tutor
"Thanks very much! Happy to help whenever you have a computer problem."
Tom S.
Feb 2016
Scott Johnson is extremely knowledgeable, professional, and trustworthy. He provided excellent service, with quick turnaround at a very reasonable price. I highly recommend Scott and his company, The Computer Tutor, for any computer issue. As a testimony to Scott's amazing customer service, he answered a call from me off-hours while running in a race!
Response from The Computer Tutor
"Thanks very much! Glad your computer is working again and that I could be of assistance."
Andy F.
Jan 2016
The computer Tutor handles all my computer servicing needs, as far as back ups, maintenance, virus protection and software selection. Scott has went as far as helping me select computers and advises as to which system would be best for my business. I am also on his email list which he sends out weekly with tips and advice.
Response from The Computer Tutor
"Glad to be of help!"
Bob L.
Dec 2015
All of a sudden, my normally reliable laptop went blank (appearing to have no power to the screen).
I tried to power down and reboot, but wasn't able to do so. Fearing something major had gone wrong, I started thinking of a new device, Instead, I found Scott at The Computer Tutor and he determined that the computer had gone into the sleep mode and would not emerge. He fixed the computer in a matter of moments and showed me how to do so if the problem occurred again. (it hasn't.) What is more, he charged me nothing for the visit. Obviously, I would recommend him. He is knowledgeable and nice guy.
I tried to power down and reboot, but wasn't able to do so. Fearing something major had gone wrong, I started thinking of a new device, Instead, I found Scott at The Computer Tutor and he determined that the computer had gone into the sleep mode and would not emerge. He fixed the computer in a matter of moments and showed me how to do so if the problem occurred again. (it hasn't.) What is more, he charged me nothing for the visit. Obviously, I would recommend him. He is knowledgeable and nice guy.
Response from The Computer Tutor
"Thanks for the kind words! It's nice to have a computer problem with a simple solution sometimes!"
Angie C.
Jul 2015
My compter was not allowing me to type more then two or three characters at a time then it would lock up. I found Scott on Angie's List and he came over and that was the best thing I did. He remedy the problem right away. I will certainly have him back.
Response from The Computer Tutor
"Thanks for the kind words. I'm glad I was able to help. I do a lot of work remotely, but one of the advantages of onsite work - I got to meet the two of you, and your fun pup!"
David W.
Jun 2015
It went very well. He came over to my home and, later, helped me remotely. I had a particular problem with one program and he took care of that for me.
Response from The Computer Tutor
"It was nice to visit with you, and I'm glad I could help with your computer!"
Jeremy P.
Mar 2015
Scott not only brought my computer back to life after a severe crash, he also saved all of my files. I was afraid that I would lose everything after speaking to the manufacture, but Scott took care of it. He is very professional and quick. I highly recommend him and will continue using his services.
Response from The Computer Tutor
"So glad I was able to help! It was great to meet you and I appreciate the opportunity."
NANCY D.
Mar 2015
unknown
Response from The Computer Tutor
"I was surprised to see this posted, since it has been a year since I was last hired by this client. I do recall that they seemed like a nice couple, and they gave no indication that they were unhappy with the work I did for them. In fact, they hired me on two separate occasions. The second time was several weeks after the first, for a different computer problem. In both cases they insisted that I come to their home, although I commonly do these types of repairs remotely (as I recall, the second time was an issue with accessing his email, which we resolved during that visit). After seeing the poor letter grades on this review (almost all of my other Angie's List reviews are straight "A"s), I tried to contact the customer to discuss what I could do to resolve the problem, but I never heard back from them. My primary concern with any of my clients is that they are happy with my work, but it has been a year since I last saw this couple, and they never voiced any dissatisfaction the first or second time they hired me, or in the 12 months following. I last saw them in March 2014 and this review was posted March 2015. Regardless, I wish them well."
James S.
Dec 2014
unknown
Response from The Computer Tutor
"Thank you sir! Glad I was able to help."
Kathleen A.
Dec 2014
unknown
Response from The Computer Tutor
"My pleasure, glad I could help and thank you for the kind words!"
Michael R.
Oct 2014
unknown
Response from The Computer Tutor
"Thanks! I was so glad to find that the lost data was still recoverable!"
JOHN B.
Oct 2014
Scott is a total IT professional. He is highly competent in technological operations; very personable and even tempered; superbly responsive and very flexible. He quickly earned my trust and is now my "go to" guy for everything related to my computer and its programs. He expertly makes accurate diagnoses, listens closely and shows great flexibility in tailoring solutions to my requirements. I have finally found the ideal IT guy for whom I have been looking for many years. Thank you, Scott.
Response from The Computer Tutor
"Thank you sir! I enjoyed meeting and working with you, and appreciate the opportunity to help."
Tom L.
Oct 2014
Scott arrived on time and was prepared to begin work. He was excellent in explaining what he was doing and what he suspected the problem(s) could be. If you are looking for someone with a lot of patience to clearly explain things, he is the man for you! He did have to take the computer back to his office. We received daily updates on his progress. He was very sensitive to the possibility of loosing data and was diligent that the work proceeded in a safe and logical manner. All repairs were made within the time frame we had, and the computer was completely reinstalled and tested before he left. Later that day Scott followed up with an email to be sure that all was going well and we were satisfied.
This is a link to his web site http://computertutorflorida.com/ . I recommend subscribing to his weekly newsletter. No cost, and sure to have a a few tips you can use. We are very happy with our experience with The Computer Tutor!
This is a link to his web site http://computertutorflorida.com/ . I recommend subscribing to his weekly newsletter. No cost, and sure to have a a few tips you can use. We are very happy with our experience with The Computer Tutor!
Response from The Computer Tutor
"Thanks very much! You guys are great to work with and I'm glad I was able to help."
Dena B.
Jul 2014
Nobody is better equipped to be of service with computer issues than Scott. He always responds in a timely manner; you are NEVER left waiting. He always has a solution to the problem and fixes it the FIRST time. He educates and even has a blog with ongoing tips, tidbits and how to's for the customer if they are interested in learning some things for themselves. A fun read.
He offers remote access as well as home service. He fixed the problem immediately.
He offers remote access as well as home service. He fixed the problem immediately.
Response from The Computer Tutor
"It's always a pleasure to work with wonderful people like you!"
Damian S.
Jul 2014
Please see above
Response from The Computer Tutor
"My pleasure, glad to meet you!"
JEANNE M.
May 2014
Scott warned us that some maleware could still be hiding on the all-in-one and could reappear. The solution to that would be to wipe the computer clear and reinstall Windows. That was just what happened, so we called him the next day and brought the computer to his home. He cleared it, reinstalled Windows, plus installed Microsoft Office and a number of other programs including the anti-malware program.
After we had the computer back, we had trouble getting the printer to work. Scott was able to take over the computer remotely and get everything working. Scott is very knowledgeable as well as very patient. It is wonderful to know that help is only a phone call away!
We had a great experience with Scott and intend to work with him again when we buy a new laptop or encounter other problems with the all-in-one. We highly recommend him.
After we had the computer back, we had trouble getting the printer to work. Scott was able to take over the computer remotely and get everything working. Scott is very knowledgeable as well as very patient. It is wonderful to know that help is only a phone call away!
We had a great experience with Scott and intend to work with him again when we buy a new laptop or encounter other problems with the all-in-one. We highly recommend him.
Response from The Computer Tutor
"Thank you very much! I'm glad I could help!"
Barbra F.
May 2014
unknown
Response from The Computer Tutor
"Thanks! I had to look twice at this review because it was not familiar to me, then I noticed that even though it was just now posted, it was actually from more than 2 years ago. Currently, physical location is not usually an issue any more, because I do a lot of work through remote access (I have a list of about 300 clients whose computers I repair remotely, so neither of us has to travel or bring the computer anywhere). Thanks again for the positive review!"
Don R.
Mar 2014
I called The Computer Tutor on Saturday and spoke with Scott. After a brief conversation I brought the pc to his business which is located in his home. My pc would simply not turn on at all. The next day (on Sunday) he called and told me that the problem was fixed. I picked up the pc and Scott told me that there was some sort of mechanical issue with the power switch that apparently just needed a minor adjustment. Scott didn't want to charge anything for the repair, however I didn't feel that was right so I gave him a tip for his excellent service.
Response from The Computer Tutor
"Thank you sir! Hopefully it will continue to work properly well into the future!"
Carol S.
Mar 2014
I was having problems using the internet with several windows opening automatically without my control during every session. There were many pop up ads and constant messages that Internet Explorer had an error and had to close. This began about a few weeks ago after I agreed to Update a media player from a website I had opened.
I called Scott and he said it sounded more like malware than a virus. He said that he could try to fix the problem remotely so I would not have to bring my computer to his office. He sent me an e-mail with a link to download the remote entry application. It was very easy to do and place the application on my desktop.
Scott called me on the appointment hour and proceeded to check my system and internet settings. He uninstalled suspicious programs and installed Malware Bytes and a free Microsoft virus protection.
Scott was very professional and knowledgeable and answered all my questions and gave excellent advice on backups and internet use.
I will keep him in my favorites file in case I need computer help again.
Response from The Computer Tutor
"Thanks very much for the positive review! You are welcome to contact me anytime."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Computer Tutor is currently rated 4.8 overall out of 5.
The Computer Tutor accepts the following forms of payment: CreditCard
Yes, The Computer Tutor offers free project estimates.
No, The Computer Tutor does not offer eco-friendly accreditations.
No, The Computer Tutor does not offer a senior discount.
No, The Computer Tutor does not offer emergency services.
No, The Computer Tutor does not offer warranties.