Response from Dyer Media Group
Dyer Media Group has been providing Web Design & Development for over 15 years and if you read our reviews you will see that the 50% deposit has been required of all customers since we started this business and is typical practice in this business. In regards to [Member name removed]'s comments regarding our response, we responded to his inquiry within 30 minutes of receiving it, we reviewed his materials and his work requirements. We provided a quote for services within (2) days (based on when we received the requirements and documentation). This was a very small website (i.e. less than $600). [Member name removed] asked for one of our designers to meet with him, upon which he informed us he did not have access to transportation, thus he wanted us to drive (2) hours to meet with him. Based on the level of work and the dollar amount for this website, it was not in our interest to accommodate this request. We reached out to [Member name removed] an let him know that we would probably not be the best firm to meet his needs and recommended that he find another firm closer to his location that could assist him with his unique needs and requirements. We are sorry that he feels it necessary to review us poorly for providing an honest recommendation that he try a web development firm in his local area based on his need for on-site attention. We wish him the very best in his future endeavors!