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Solarus USA, Inc.

4.4(
7
)
Metal Awning or Patio Cover Installation and Replacement, Metal Awning or Patio Cover - Repair, Fabric Awning or Patio Cover Installation and Replacement,

About us

At Solarus, our company's success is built on our customer's happiness. Old fashioned commitment to producing an award winning high quality product combined with the highest level of customer satisfaction will always be the two pillars and major cornerstones of success in our business. This is important because we impact the lives of so many people that want to enjoy, be comfortable, and relax in their outdoor home environment! In short, Solarus USA has the deepest level of commitment in manufacturing the heaviest models of retractable awning systems in the United States and related retractable products! Our products are exclusively tested and made for South Florida harsh weather conditions. Complete units are fully TUV tested up to 50,000 uninterrupted open and close cycles... without failure. No others can make that claim. Solarus Retractable awnings are selectively crafted from a Superior blend of Sunbrella premium Marine Grade Fabric. Our frames are custom crafted using our exclusive blend of exotic hard carbon metals with Marine Grade Stainless Steel Hardware. These materials allow Solarus to make our product line the strongest, most corrosion resilient, most compact in the industry! Sleek, Low Profile, and beautifully crafted in every way! At Solarus USA our commitment to your Rain and Shade protection as well as your individual needs, are taken very seriously! We are the experts from start to finish and would like to custom manufacture a beautiful Solarus Retractable Awning, Screen, or Sun Shade System for you today! We have the only retractable awnings that meet both Florida Building Code and Miami-Dade Hurricane Code!

Business highlights

25 years of experience

Services we offer

Awning Fabric Recovers., Motorized Screens, Motorized Solar Shades, Retractable Awnings

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.47 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%
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Showing 1-7 of 7 reviews
Leonard G.
Jul 2020
1.0
Called 6 times left messages no response texted no response
Kim G.
Apr 2020
5.0
Yes, I recommend this pro
The estimate process was great and they practiced social distancing. They provided the estimate the same day.
Dominika S.
Apr 2018
5.0
Yes, I recommend this pro
$6,000
Mike and team at Solarus USA are as good as customer service gets. From start to finish they did not skip a beat. The choices out there are overwhelming these days but Mike was able to look at our home and patio area and offer suggestions to make our decision process seamless and easy. We love the choice we made for our retractable awning for our new home and patio area. Mike was there along the way to answer calls and text messages promptly, product was delivered right on time and the installation was a piece of cake. Thank you everyone at Solarus USA for your impeccable product and awesome customer service.
Tony O.
Jul 2017
4.0
Unresponsive
George M.
Feb 2017
5.0
Yes, I recommend this pro
We couldn't be happier with our new retractable awning. It is the perfect addition to our backyard/pool area. The awning itself is so sturdy and durable and the fabric choices were extensive. Mike Meadows is the best salesperson ever! He was so patient with us and quite knowledgeable as well. Ron Kaminsky was always available by phone for any questions we had. The order, delivery and installation dates were never compromised. Juan completed the installation and was so competent, friendly and neat throughout the job. We really feel confident, too, that these same individuals will stand behind this awning in the future if needed. We would recommend this company to ANYONE. They get an A+ from us!
Diane S.
Sep 2016
5.0
Yes, I recommend this pro
$6,000
The salesman was professional and very knowledgeable. He explained all of the intricacies of the retractable awning. He was able to provide an instant look of the retractable awning as well as the awning above our side door before we decided. Price was a little high but the old saying "you get what you pay for!" and with Solarus USA, Inc. we got much more than we paid for! The installers were on time, knew exactly what they were doing, worked efficiently, cleaned up, and, most of all, took the time the explain how to use the retractable awning. They also spoke highly of the Company and its products and warranties, which gave me confidence in my choice. Overall, a wonderful experience. We would highly recommend Solarus USA, Inc. for any of your awning needs. You will not be disappointed!
George M.
Aug 2016
5.0
Yes, I recommend this pro
$1,000
I had Solarus USA come out and install a Awning over my back patio. I cannot tell you the difference that it has made. I will be honest, I use it more for the shade in my family room than I do for the shade on my patio. It has made a big difference in how much time we spend together in the family room. The Florida sun is brutal sometimes. Without my awning, my patio would be unbearable. The awning was worth every penny!
Response from Solarus USA, Inc.

"Thank you for the review!"

Sheryl A.
Apr 2016
5.0
Yes, I recommend this pro
$3,000
They were very professional and answered all of our questions.
Response from Solarus USA, Inc.

"Thank you so much for the great review."

George N.
Jul 2015
5.0
Yes, I recommend this pro
$2,000

This company is as good as it gets. their staff are extremely dedicated and nice to work with.An excellent source for us.  We got 3 sun screens and 1 awning installed at our house in Palm Beach, they did a excellent job and we love our new patio. They are absolutely great to work with!  Quick fulfillment with a commitment to quality.  Very pleased and will use again.

When it comes to aluminum construction: pool enclosure, screen rooms, screen enclosure, glass rooms, vinyl window screen rooms, acrylic window screen rooms, patio screen enclosures, car ports, roof over?s for mobile homes, screen, aluminum frame screen enclosure, patio screen rooms, and much more, no one beats   Solarus USA


Response from Solarus USA, Inc.

"Thanks [Member Name Removed]!"

Margaret L.
Feb 2015
1.0
$3,500
unknown
Response from Solarus USA, Inc.

"As a response to comments we have to say that we appreciate all our customers and try to accommodate any issues as fast as we can in the most professional manner. An awning frame that is not the right color should have been refused before our installers mounted it to her house. Solarus did refund money to her for the inconvenience. Even the salesman feeling bad for the mistake refunded additional money to her. The salesman never made any notion or reference to more than 3 wall brackets. According to the manufacturer's recommendation, a 16 foot wide model requires only 3 brackets. And, on her original paperwork she was only charged for 3 brackets. The price for 3 wall brackets is $132, which was written on her agreement. 4 brackets would have been a $176 charge. Although Solarus, nor the manufacturer warrant against a wind event (the only way power driven cement tap-cons break off) We did fix the problem under warranty. When it happened the second time a year later, we charged $75.00. A regular service call is anywhere from $125 to $250 depending on the issue and work to be performed. We felt we were doing the right thing by extending such a discount. We are glad that [Member Name Removed] now has her problem solved and hope she continues to have years of pleasurable sun protection."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Solarus USA, Inc. is currently rated 4.4 overall out of 5.
Solarus USA, Inc. accepts the following forms of payment: CreditCard
Yes, Solarus USA, Inc. offers free project estimates.
No, Solarus USA, Inc. does not offer eco-friendly accreditations.
No, Solarus USA, Inc. does not offer a senior discount.
No, Solarus USA, Inc. does not offer emergency services.
No, Solarus USA, Inc. does not offer warranties.

Contact Information

8120 Belvedere Rd., Ste. 6, Royal Palm Beach, FL 33411

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