FREE ESTIMATES and CONSULTATIONS*** Grandview Kitchens will understand your needs and desires for the new kitchen remodel. We'll help you coordinate your project from design to installation. Our showroom is conveniently located in Royal Palm Beach, on the North West corner of Southern and 441.
KITCHEN DESIGN TV UNITS LAUNDRY MUDROOM
WE DON'T SELL APPLIANCES BUT WILL COORDINATE WITH CLIENT AS FAR AS DIMENSIONS AND PROPORTION OF APPLIANCES FOR EACH PROJECT
Yes
Yes
5%
Number of Stars | Image of Distribution | Number of Ratings |
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85% | ||
0% | ||
4% | ||
0% | ||
11% |
After leaving the sales center/showroom and being greeted so wonderfully by Maria, my wife and I decided this would be our "One-Stop" shop... We are in the process of remodeling our entire Kitchen, Family Room, Living Room, Dining Room, Media Room and Foyer along with two bathrooms, as they were recently damaged by a major flood in our house.
Both my wife and I were excited to meet with Susana on the scheduled and confirmed date of July 24th at 8am...
Well Friday, July 24th came and we anxiously awaited Susana, 8:15 am, 8:30 am, 8:45 am and finally at 9: 00 am we decided we needed to head to our respective jobs as we've obviously been stood up by Susana...
After arriving at my office, I decided I would call Grandview myself to find out if by chance there was a scheduling misunderstanding, I placed my call at around 9:45 am.
To my surprise, Susana picked up the phone and when I identified myself to her she stated:
"Oh yeah, you were my 8am appointment that I didn't make, well "Something" happened this morning and I didn't make it, so "IF" you want, I can reschedule you for another day...
I've been in Management for over 15 years and have on very few occasions been faced with such a blatant disregard and lack of respect for other peoples time... Never did she apologize or even attempt to call either myself or my wife..
Well isn't it "Something" that you just lost the opportunity to land a job that is worth in excess of $60,000.00.
What a shame because both of us really liked the material we selected and most important enjoyed the warm service we received initially from Maria... I guess it goes without saying, that I will never use or recommend this establishment to anyone.
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Sunday: | Closed |
Monday: | 9:00 AM - 5:00 AM |
Tuesday: | 9:00 AM - 5:00 AM |
Wednesday: | 9:00 AM - 5:00 AM |
Thursday: | 9:00 AM - 5:00 AM |
Friday: | 9:00 AM - 5:00 AM |
Saturday: | 9:00 AM - 2:00 PM |