Total Home Roofing

the roof replacement went fine. It was several months after that the first time we started having black mold start to appear on the interior ceiling of the house. The company came out cleared it up and said it was fixed. Then it happened two more times since. Now for the fourth time i have black mold growing in the exact same spot that they have come out and told me that it was fixed, except now i cant get anyone to come out and fix the problem and my family is breathing black mold spores in. I have two elderly parents that I take care of in my home and this is detrimental to their health. Every time they came out to repair the damage at no time did anyone go on the roof to find and fix the cause.

I had a small leak in the garage after new roof was installed. They came right out and did a temporary repair to prevent further leakage. A couple of weeks later they came and fixed the roof permanently. They also sent a team about a month later that replaced the sheet rock in my garage. They did a good job so I recommend this company and would do business with them in the future.

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So after 2 weeks now, gutters installed and fascia painted/sealed. AMAZING job Chris. They knocked my roof in less than a week. Architectural shingles, and they installed gutters 5 days later giving me time to stain all replaced fascia around the house. They were clean, courteous, and couldn't believe how good my roof looks and gutters. No issues. We had big storm 2 days ago and that was my roof first rain! Bottom line...if you looking for anything related to roofs, sit down with Andy and his presentation blew me away. My house looks better than when I bought it in 2016. Thank you guys. Money well spent. God bless you and your hard working crew. Regards, Dan Rice

Fabulous presentation and really sold me on their workmanship. No pressure no repeated phone calls that is a huge Plus for me. Very fair price and hopefully their company in the end produces a great roof!

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Responding to phone messages and calling customers back to keep them on the loop as to what is going to happen and then making sure that promises are being kept, which is hot happening right now.

Total Home Roofing did a great job on installing my new roof. The team was very efficient, and completed all the demo and dry work ahead of schedule.

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Great from start with Jason our salesperson

Your company is the absolute worse company I have ever dealt with in my entire life! I paid you for a job out of pocket, no insurance, you hire day workers out of the hood of Orlando to get a job done, in less than one year I have hundreds of tiles broken and leaks in my roof. I expect to be reimbursed for a new roof once I am finished! I have hundreds of pictures with broken tiles from a drone sent up to my roof! Absolutely disgusting business and business practices. The office will lie and lie and lie to get out of having to repair or redo the roof! STAY AWAY FROM THIS COMPANY!!!!! I canâ t express how much every single person should stay clear from this company!!! You will waste your time and money and they will give you zero recourse. PLEASE STAY AWAY!!!!

Horrible company to work with. They did 6,000 worth of damage to the soffits, facia, and gutters to the house on top of coming in 5k over budget. They promised to show us before and after pictures of any wood they had to replace. They replaced 36 sheets of plywood, yet cannot produce a single picture as to why they did it. They refuse to fix the damages they caused. They did not clean up their mess when they were done. They could not even be bothered to run a magnet over the driveway so we got two flat tires from it. They have been completely unresponsive and unprofessional. They left the house in such bad condition my 85 year old father-in-law, who is in a wheelchair, could not even use his front door. And the crew leader "Joe" was just flat rude to my father-in-law. Any time a question was asked about why they were not doing something the only response was "refer to #7 on your contract".

Unresponsive to complain.

Travis came out to check my roof after a recent storm. He was very professional and I really appreciated his honesty! I will highly recommend Travis and Total Home Roofing.

More than expected . Fair coast , easy to contact for questions, on time for install. What can i say. I am Totally pleased with with the job.

Job went very well, Eric in sales was very helpful along the process and explained everything to me in detail.

Job went very well, Eric in sales was very helpful along the process and explained everything to me in detail.

Eric was always there (surprising for fla). Crew was top notch never came down during a thunderstorm, just kept on nailing the shingles down. (another surprise for fla labor). Saw them doing a neighbors roof. Hoped their estimate would be in range of another estimate and it was. That was all I needed to have them do the job. Started on schedule and finished on time. Totally satisfaction. Rick

Had a great experience with Travis and the rest of the Total Home Roofing team to replace our old roof. They were responsive and kept us informed throughout the whole process. The work site was cleaned everyday and the old roof was up and new roof on in less than a week. Their financing also makes the process really affordable. I would highly recommend Total Home Roofing for your next Roofing needs! Ask for Travis!

Due to hail damage, I had to have my roof replaced. David Hughes from Total Home was very knowledgeable on the products and materials that was used on my roof. He met my insurance adjuster at my house and went over damages with him. David was professional and courteous making the process easy. Robert, the project manager, always returned my calls and answered any questions I had. He was helpful and personable whenever I spoke with him.

Our experience with Total Home for our roof replacement was seamless from sale to sign off. Eric Payne, our sales person was the best! He was helpful and available throughout the whole process if we had any questions. He regularly checked in with us and the field supervisor throughout the process to ensure a quality install.

Great company. Eric in sales is very knowledgeable and cares about his product.

We had hail damage and needed a new roof, this was brought to my attention by a different roofing contractor that was going door to door, we decided to get several other quotes and it was quickly obvious that the various salesmanâ s biggest concern was to sell me a new roof, Iâ m sure Eric wanted the same but it really did seem like he genuinely wanted to help us through the process, he didnâ t badmouth any of his competitors, instead he convinced me they were the right choice by explaining what sets them apart from the others, the warranty was a big deal for me and they had the best.

Very good experience- start to finish. Eric was very helpful in explaining process and crew was fast and tidy