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Kitchen Bath And Glass Center

Founded 1987 • With Angi since May 2011

3.3

(13) Verified Reviews

Description

General Contractor, Supplying : Frameless Showers, cabinets, counter tops, tile mirrors, shelving, kitchen and bath remodeling, whole house restoration, and remodeling, water and fire damage, electrical and plumbing services, we carry plumbing fixtures and hardwood flooring, carpentry, baseboards, crown molding...

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Verified Reviews

A few reviews for this pro...
1.0

02/18/2018


Gary H.

In the past 5 years we have re-done our entire house - replaced all windows & doors to meet hurricane code, Mater Bathroom, front entry, pool, patio, back deck, carpet and finally the kitchen using a number of contractors - Chris Fuller, owner of Kitchen Bath and Glass Center is the worst contractor, HANDS DOWN. We spent >$30K with him on cabinets, counter tops, sink, and a center island quartz top. We were told the project would take "4-6 weeks" and actually took >15 weeks to complete and the delays are due to inferior workmanship, poor quality cabinets and outright mistakes made by Kitchen Bath and Glass, here are the facts: Chris Fuller never once set foot in our house prior to, or during the renovation project - even after all of problems started. When they did start, he initially took our phone calls but soon reverted to having his employees respond. Kitchen Bath and Glass Center ordered the wrong Quartz material for the island and it took two weeks to replace it. When it finally arrived it couldn't be installed because " the cabinets weren't square". His cabinet installer didn't line up the cabinets properly. The Kitchen Bath and Glasss Center countertop and cabinet subcontractors work required both of them to make numerous return visits to fix visually obvious defects - both subcontractors were criticized by the other installers, electricians, plumbers, tile guys, etc. One said, "I haven't seen this shabby of cabinet work in 18 years on the job". Another subcontractor from Orlando said, "Brevard county construction work is not very good but this counter top is terrible". The countertop subcontractor measured and made the wrong cuts - and didn't order the replacement product until 3 weeks later; nobody at Kitchen Bath and Glass bothered to check into this until we complained. When it was finally ordered we were told it was "out of stock in the state of Florida" and wouldn't be in for at least 3 weeks. Kitchen Bath and Glass Center ordered the wrong cabinets - we wanted a drawer capable of holding hanging files; they "forgot". The workmanship of the cabinets was shoddy - we have warped cabinet doors and three different portions of cabinets didn't have internal hardware installed or was only partially installed. The project is now complete thanks to multiple shims, glue, and faux pieces of trim. We are not satisfied with the outcome. My recommendation: Avoid Kitchen Bath and Glass COMPLETELY - You can easily find a better contractor than Chris Fuller for ANY project to be done on your house.

Description of Work
Kitchen renovation

Category countertops,home remodeling

2.0

09/26/2017


J H.

Damage to wall and pocket door during installation Damage to front porch tile during cutting and labor. Shower door out of alignment does not fit opening well Coating placed on glass after declined on contract

Description of Work
New Shower glass enclosure

Category home remodeling

5.0

03/04/2017


Helena R.

Description of Work
.

Category home remodeling

4.0

08/29/2015


Jane C.

They were good. They were able to do what we were looking for. There was a little bit of a delay in getting it started.

Description of Work
Kitchen Bath And Glass Center remodeled our walk-in shower.

Category home remodeling

1.0

05/01/2015


Amy G.

Took forever to get the quotes in. First got the bathroom quote with a price tag of $15,000.00 which is over double what anyone else has quoted. There was no cost breakdown in the quote only one price. This quote took weeks to arrive. They ask for 70% down and 30% upon completion. LOL. Next quote was for the kitchen. New cabinets and counter top is all we needed. $19,000. One price, no breakdown. We converted a garage to a bedroom for our son and just needed one wall framed and drywalled with 2 window frames built. $13k. LOL. When I asked for a cost breakdown Chris never replied. That was the last I heard of them.

Description of Work
Quoted a bathroom remodel, kitchen remodel and a quote on finishing a wall with frame and drywall.

Category countertops,home remodeling

Service Provider Response

1st we don't do low end work. Lets say you are shopping for a purse, you can go to Walmart and pick one up for $12 or get a coach for about $400 or a Louis Vuitton for around $2500. You still have a purse. These folks would complain that Louis Vuitton was ripping them off. As with our company part of what you pay for is the designer, and high quality construction with top quality material and top craftsmen. Things are done to a high standard. Although we feel we are very reasonably priced for what you get. Where do you go and get a design staff and general contractor with a stocked showroom, tile , plumbing fixtures, granite, etc, etc. in this case we proposed to: Put in a ceiling fan (needed a vent through the roof.) Frame in for a closet and add shelving. Widen a door, remove and install new floor tile. Remove and install new shower tile. Install a frameless Shower enclosure. Install a new shower light , there was none there. New shower valves and trim, Paint the walls, baseboard and ceiling. New privacy window. That was $15,000 I should have charged $20,000 but they were doing multiple rooms. We asked for 50% down not 70%. I can't tell you how happy I am they picked someone that could do this work for 1/2 of what we charged. I'm sure they got what they bargained for and will report they are very happy. Everyone that selects the Walmart purse is happy they got a nice looking functional product, that has it's life span, everyone that selects the Coach purse is happy they got the same thing, but the product is at a different level as far as style and wear ability. Respectfully Chris Fuller General Contractor.
1.0

09/09/2013


Barbara M.

They took my money and I got nothing!!! Chris is a thief , I am still fighting to get my money back. Would you really want to do business with a unprofessional thief. Run for your life!!!

Description of Work
Nothing!!

Category home remodeling

Service Provider Response

As a business owner nothing hurts worse than someone that's not happy. We are in the business of making dreams a reality. We work very hard to earn your trust. This customer trusted us to help her for over a year to decide on a piece of granite, we must have spent 50 hours with her at the studio and at the granite yards. One of our highly professional lifestyle designers met the client on a Saturday (what dedication to miss a weekend day out of her busy schedule missing time with her kids etc., to help. This client was having a hard time deciding) Any way the client finally decided on a beautiful piece of exotic granite for her vanity and wrote us a check on the spot. She was ecstatic, this was a rare find and at half the normal price. The granite is there now waiting on her to give the go ahead to have it fabricated for her vanity. We are not finished until you are happy. I have arranged to have the granite fabricated or transported as soon as I get the go ahead. We are a different kind of remodeling company, anything from functional art that you live in to grounded simplicity. Whatever your lifestyle we are there for you.
5.0

08/19/2013


Gordon L.

They did a really nice job. They made a small mistake, but they came back and fixed it right away.

Description of Work
I had a leak in water damage behind my shower. They fixed the problem and retiled the shower.

Category home remodeling

5.0

04/29/2013


wendy H.

I really liked the owner and he needed to be a little more forceful with the crew that he hired. Sometimes, they took advantage of his niceness. I would hire him again. He was nice and cooperative. He was very helpful and very accommodating. I never compared the price and I had a lot to be done. The price was comparable. I had some issues with a couple of the crew he sent.

Description of Work
Kitchen Bath And Glass Center came out and remodeled my kitchen.

Category home remodeling

5.0

09/07/2012


Francine A.

Chris and his staff were professional, knowledgeable, and very accommodating.

Description of Work
While we ended up going with a different contractor for our bathroom remodeling, we were very impressed with Chris and his business. The showroom he maintains is excellent and the staff very helpful and knowledgeable. Chris came out the next day to review the job spending a great deal of time reviewing our needs and wishes. This was followed by an extensive quote detailing every point of the proposed project.

Category home remodeling

1.0

05/25/2011


Lori & Mark S.

This company did not meet any committments and the work they did was of extremely poor quality .They promised all plywood construction but installed particle board products. When I complained they went into great detail on how that was what I really needed. They promised installation within a week but took over two months before I finally told them to go away and I finished the job myself. They kept telling me that a "punch list" of things to fix was normal. They never completed all of the items on the list. You won't believe what they define as quality work. I have already had to fix the plumbing and electrical work since they left. If you are considering using this company I highly recommend you change your mind. They claim to be professional kitchen remodelers but are actually very poor handymen

Description of Work
This company removed old kitchen cabinets and installed new ones with some minor repair of walls. They installed kitchen sink, some minor electrical wiring, and appliances. They subcontracted the granite counter tops (the only good part of the results).

Category home remodeling

Service Provider Response

The cabinets we supplied were clearly listed in the sales agreement. We did discuss all plywood cabinets but this customer decided on particle board sides because of budget restraints. We did explain that the cabinets that they got would perform very well and have a limited lifetime warranty. Installation did take a week, the unexpected repair to the walls behind the cabinets did take about a week and one half to schedule and finish. It also took about 4 weeks for the cabinets to come in as was explained to the customer. The plumbing work that had to be fixed was to place a wire for the touch faucet in the right place so the faucet would function properly. If the wiring had been left alone in the 1st place this would not have been a problem. The customer demanded that I change the beige outlets to dark ones, I did just to make peace. He said he meant black not brown but would change them himself. We did top quality work at a very reasonable price. In any design process we discuss every option, but in the end what makes it to the contract is what we provide. We try very very hard to be sure everything has been explained and included but please read your contract carefully and be sure that we have included everything that you want. With all due respect we hope that this customer is enjoying their new kitchen.

    Services Offered

    Frameless Showers, cabinets, counter tops, tile mirrors, shelving, kitchen and bath remodeling, whole house restoration, and remodeling, water and fire damage, electrical and plumbing services, we carry plumbing fixtures and hardwood flooring, carpentry, baseboards, crown molding

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, MasterCard, Visa, Discover
    Senior Discount
    No
    Warranties
    Yes