Brevard Cooling & Heating Inc

Replaced a bad float switch with cheap junk that got moisture in if failed so they charged me, because I was told it was a plugged drain line and it was NOT, $212.70 to dry out a float switch they installed less than 6 months before!!! Not to mention that the two AMANA units require 2 additional dehumidifiers to get the moisture below 55%

I called Saturday mid morning and actually was able to talk with the repair technician Randy about the issues my AC was having. I shared with him what I had tried and he gave me a rough idea of what the problem might be and an estimate of the cost for repair. He also gave me an idea of time he could be at my place Saturday afternoon between 2 and 3 o'clock. At 2:00, I received a phone call from Randy letting me know that he would be arriving in about 40 minutes. Once here, Randy worked quickly and efficiently and repaired my AC capacitor as he had predicted. Randy checked out all the other components to ensure the my AC was fixed properly. I was very pleased with Randy's thoroughness and ability to fix my AC on a weekend. Using the Savings Safari coupon help to lower the cost of repair by $30.00.

Eric came to explain the new system and suggested upgrade to a slightly larger unit to better service my sq. footage....He was very patient and thoroughly addressed any concerns and questions I had...On the install day, Anthony and Sam arrived on time....were very professional, respectful and polite....Anthony installed a new platform top to the inside and painted it beautifully...Sam installed the outside unit and ran new supply lines....they cleaned up after the job very well. GREAT JOB OVERALL!

First off, Eric, their salesman came out to give us a quote on a basic AC unit but I was looking for something a little better. Well, he remembered there was a top of the line unit at the warehouse that somebody ordered but changed their mind. He was able to give it to us at a price that other AC companies were going to charge for a middle of the road brand. Wowza! Wes, their installation guy, and company showed up at 9am Friday morning and were there all day. They knocked it, did a professional installation, and even came out after a few days to touch up a few things at my request. You don't find many companies these days willing to go the extra mile but these guys put the customer first back in customer service.

They were very professional and worked hard to make sure the unit worked properly.

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So far so good. They treated the house well. Did not make a mess. Even though, they had to replace the whole unit, they did pretty good.

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Prompt. Fast install but they did a great job.

Excellent, John was very informative and a pleasure to work with. The Installers Ryan and Brandon were very professional and cleaned up after themselves and went above and beyond helping me link the digital programmable thermostat with my smart phone. We chose to have the Dynamic electrostatic filter system installed because of pets in the house and grand kids with allergies.

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They serviced my previous unit. I went out for bids when I went to replace the unit, and their price was good. They say this unit is a Sear 18, and it's top of the line. It's been very good and reliable. Very economical.

They're very good all the way. They are the ones who installed my unit. They are very knowledgeable. They do not only good work but they are very reasonable in pricing on the unit itself. The workers were clean and neat.

Very pleased with the professional manner of the original technician that determined a new unit was going to be needed in the near future. Also was pleased with the two installers who arrived at 8:20 am and didn't leave until the installation was completed and tested which was after 2:30 pm.

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Randy arrived when he said he would. He was very professional and explained everything that he was checking and doing to me. He found the issue which was a worn out part and fixed it in a half hour.

From the initial estimate thru to the completed installation, the team was professional and performed high quality work. The 5 ton Amana system installed is working great. The recommendation for duct rework helped the 5 degree temperature difference between the t-stat set point and the master bedroom. The bedroom temperature is now within 1 degree of the set point.

Expert service and installers! On time, efficient, even got a good remark from the county about the great job that they did. Would recommend them completely!

very well, all I needed was themastat replaced from the old mercury type to digital.

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As luck would have it, my A/C went down sometime over the weekend while we were not home. Returned Sunday evening (on day before the holiday!) to a house that was 91 degrees inside on the thermostat. Called Brevard Cooling and Heating at 10:15 and right away - Eric said "I'll put you down for the 6-8pm slot". Yes- that is how far backed up they were for emergency service. Apparently there were lots of other people's A/C who also took a nose-dive on the holiday. Anyway- -- Eric (who is freaking amazing BTW) called at 3:30 and said, "I am ahead of schedule and headed to you now". He was fantastic. He said over the phone what he suspected the problem was straight-away. He tool apart the outside panel on the compressor and had diagnosed the issue correctly. He did not have the exact replacement part he needed but was expertly able to combine the use of 2 capaciters (sp?) to effect the same as my old one. He also needed to add a booster as my compressor is old and needed the extra juice to get the motor going. Eric was beyond thorough. He took the time to patiently explain to me every step he took and what it was doing and why. Then he double-checked the handler unit in the garage to make sure everything looked good there as well. When it was all said and done, even with the weekend/emergency fee ; he only charged me $385 for a 4th of July 95 degree day- - - that allowed me to sleep in my own bed versus another hotel night. THANK-YOU Brevard Cooling and Heating and THANK-YOU again Eric!

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