"Ms. [Member Name Removed], Thank you for the kind review! It is always a pleasure to check in with previous customers. We are thrilled to hear that your sunroom is being utilized to the fullest! We appreciate your business and hope you continue to enjoy your sunroom for many years to come. If there is ever anything else you need, please don't hesitate to let us know. Thank you, Signature Specialty Contractors, Inc"

"Thank you so much for the kind review! We are thrilled to hear how much you're enjoying your new screen room. It looks even better with your furniture and fans. Thank you for sharing those pictures. We are honored you chose us for your screen room project. We take a lot of pride in our work and we sincerely appreciate your business. If there is ever anything else we can do for you, please let us know. Signature Specialty Contractors, Inc"

"Thank you so much for the glowing review. We sincerely appreciate your business, especially being a repeat customer. It is always an honor to be hired for a project but an even greater one to be chosen for a second one. We are thrilled to hear how pleased you are with the final product. We hope you enjoy that space for many years to come. If there is every anything else we can help you with, please let us know. Thank you again, we have enjoyed having you as our customer! Signature Specialty Contractors, Inc"

"We have no record of having you as a customer. We did receive an initial estimate request and replied back through the Angie's List message center, requesting more details and availability for an estimate appointment. We never received any replies, phone calls, or emails from you to set up an appointment. Since we were never able to make contact to set up the initial estimate appointment, we never provided a quote nor scheduled any work. We have been in touch with our account manager here at Angie's List to see if there is a problem with their messaging center. It is unfortunate to read about this considering no direct contact was ever made with you. We wish you the best of luck with your project."

"Mr. [Member Name Removed], Thank you for the kind words and review. It was an honor to be chosen to do your rescreen and kick plate project. We are thrilled to hear that you are enjoying the final product. If there is anything else we can do for you, please don't hesitate to give us a call. Thank you again, we sincerely appreciate your business! Signature Specialty Contractors, Inc"

"We very much appreciate every opportunity to bid a project. Some projects, however, do not fit into a category of the type of work we currently perform. In this case, Tom did ask if we would be interested in just installing a gutter and reattaching the old pool enclosure. Some companies specialize in performing “gutter conversions”. We do not, as we are geared up for complete new builds. Tom’s first email was intended to point you in the direction of one of those companies. We believe that determining which projects to take on or decline is in an integral part of a successful business and customer relationship. As far as providing an estimate for a new enclosure, our system has a date and time stamp that your proposal was sent on June 22nd at 7:44am. It also shows that you have not viewed it, meaning that it may have been put into a spam folder. I’m sure everyone has had a legitimate email end up in their spam folder. It is unfortunate that you did not receive that email. We did not know this until seeing this review. A simple phone call to the office would have remedied this issue immediately. Even though we weren’t able to connect with you on your project, we wish you the best of luck."

"Thank you for your comments. First, most of our estimates take 15-20 min. We make it our goal to be as respectful of our customer’s time as possible. Second, we enter and exit through the yard, out of courtesy. Third, Tom’s email, explaining that we chose not to take on your project, was sent before the end of the 2nd business day after your site visit. The reason we declined your project was that your chosen design did not allow the proper ceiling height due to the existing house elevation, as well as existing storm panel pins and conduit. And finally, we are a state licensed, specialty structural aluminum contractor. We are not sure how that was misunderstood as our state license number is proudly displayed on every page of our website. We also encourage our potential customers to research licensure and insurance in the appointment confirmation email we send for every new appointment. We chose this type of license to be able to take on projects that guarantee successful, positive results, and the ability to recognize what projects are not conducive to a positive end result. When we encounter those projects, we respectfully choose not to do them. This is evident with the thousands of satisfied customers over 14 years and our A+ rating. As we stated in our email to you, we wish you the best of luck with your project."

"Mr. and Mrs [Member Name Removed], Thank you for the kind words and review. You were an absolutely pleasure to work with. We know you have a choice when choosing a contractor and we are honored you trusted us with your project. We hope you enjoy your pool enclosure for many years to come. If there is anything else we can do for you, please let us know! Thank you again, we sincerely appreciate your business. Signature Specialty Contractors, Inc"

"Mr. [Member Name Removed], Thank you for the kind words and review. We know you have a choice when choosing a contractor and we are honored you trusted us with your project. We hope you enjoy your screen enclosure for many years to come. If there is anything else we can do for you, please let us know! Thank you again, we sincerely appreciate your business. Signature Specialty Contractors, Inc"

"Mrs. [Member Name Removed], Thank you for the kind words and review. We know you have a choice when choosing a contractor and we are honored you trusted us with your project. We hope you enjoy your screen room for many years to come. If there is anything else we can do for you, please let us know! Thank you again, we sincerely appreciate your business. Signature Specialty Contractors, Inc"

"Mr. [Member Name Removed], We appreciate the feedback. We cannot speak to what other contractors are quoting you. We have thousands of satisfied customers and have been in business for 13+ years; providing top notch customer service, highest quality materials, and expert installation. Our prices are fair and equitable for the product and service we provide. Our installations are performed by company employees who are covered by our general liability insurance, worker's compensation policy, and commercial auto. Many other contractors subcontract out their work to crews that are not covered under the company's insurance policies and do not have any vested interest in the company or quality of their work. Although it is less expensive for them to operate in this manner, we believe that having employees vs. subs results in a better customer service experience and final product. The Angie's List discount is redeemed the same way a product coupon is redeemed. Once an agreement/contract is made, the discount comes off that final price. If you need any clarification on your quote or the services we provide, you can speak with the owner of the company. He will make himself available to answer any of your questions or concerns. We wish you the best of luck with your project. Signature Specialty Contractors, Inc"

"Mr. [Member Name Removed], Thank you for the kind words and review. We know you you have a choice when choosing a contractor, and it is an honor that you chose us. We are thrilled to hear that you are happy with your project. We hope you enjoy it for many years to come. If there is anything else we can do for you, please let us know. Signature Specialty Contractors, Inc"

"Mrs. [Member Name Removed], Thank you for the kind words and review. We know you you have a choice when choosing a contractor, and it is an honor that you chose us. We are thrilled to hear that you are happy with your project. We hope you enjoy it for many years to come. If there is anything else we can do for you, please let us know. Signature Specialty Contractors, Inc"

"Thank you for your review. We are honored to have had the opportunity to work on your project. Thank you for your understanding with weather delays. We do our best to complete every project in a timely manner, even when Mother Nature interferes. We hope you enjoy your new screen for many years to come. If there is anything else we can do for you, please don't hesitate to let us know!"

"Thank you for your kind review. We are so happy to hear you are enjoying your new sunroom. We sincerely appreciate your business. If there is ever anything else we can do for you, please let us know. Signature Specialty Contractors, Inc"