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Massey Services of Brandon (Hillsborough)

4.4(
34
)
Lawn Care - Maintain and Mow a Lawn, Lawn and Garden Sprinkler System - Install, Lawn and Garden Sprinkler System - Repair,

About us

400+ employees. Uses subs for fumigating for termites & niche - pest prevention. Cost is determined by job. Additional phone number - (888) 262-7739. Additional DBAs - Massey Services Inc, Green Up, Massey, Massey GreenUp, Massey GreenUP Landscape Services, Massey PrevenTech Commercial Services, Massey Services, Massey Services Green up. Additional contact name - Dorene Kissam.

Business highlights

95 years of experience

Services we offer

Residential & commercial pest control for termite protection.

Accepted Payment Methods

  • CreditCard
Reviews
4.434 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
3%
2
6%
1
6%
Write a review
Showing 1-25 of 34 reviews
Tara B.
Jun 2017
5.0
Yes, I recommend this pro
Very Responsive, a bit expensive. But they have taken care of every problem I have had.
Response from Massey Services of Brandon (Hillsborough)

"Ms [Member Name Removed], Thank you, we appreciate you taking your personal time to give us an "A" rating. We strive to exceed expectations every day, as customer satisfaction is our number one priority. We appreciate your business. Have a great weekend!"

Dennis G.
Sep 2016
5.0
Yes, I recommend this pro
unknown
Response from Massey Services of Brandon (Hillsborough)

"Mr [Member Name Removed], Thank you, we appreciate your "A" rating and you taking time out of your day to let us know you are satisfied with our service we provide. We believe customer satisfaction to be one of the most important aspects of our company. Have a great afternoon!"

REBECCA B.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from Massey Services of Brandon (Hillsborough)

"Ms [Member Name Removed], Thank you for taking your personal time to fill out the review on Angies' List with an A rating. Customer satisfaction is our number one priority and very important that each customer is satisfied. Thank you for your business! Rae Lee Customer Care | Massey Services, Inc."

REBECCA B.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from Massey Services of Brandon (Hillsborough)

"Ms [Member Name Removed], Thank you for taking your personal time to fill out the review on Angies' List with an A rating. Customer satisfaction is our number one priority and very important that each customer is satisfied. Thank you for your business! Rae Lee Customer Care | Massey Services, Inc."

Pete G.
Apr 2016
4.0
$65
.
Response from Massey Services of Brandon (Hillsborough)

"Ms [Removed Member Name] , Thank you for taking your personal time to fill out the review on Angies' List with an A rating. Customer satisfaction is our number one priority and very important that each customer is satisfied. Thank you for your business! Rae Lee Customer Care | Massey Services, Inc."

Jan D.
Dec 2015
5.0
Yes, I recommend this pro
$200
unknown
Response from Massey Services of Brandon (Hillsborough)

"Thank you for your feedback. We value your business and thank you for allowing us to service your needs. Pooya Pakzadian, Customer Care Supervisor"

Jacqueline P.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Response from Massey Services of Brandon (Hillsborough)

"[member name removed], thank you for the positive "A" rating. We appreciate you taking the time to recognize us. We are committed to Total Customer Satisfaction. Thank you for choosing Massey Services and please feel free to call me if the need ever arises. Dana Hill, Director of Customer Service"

Joe T.
Feb 2015
4.0
Yes, I recommend this pro
$58
unknown
Response from Massey Services of Brandon (Hillsborough)

"Hi (member name removed), Thank you so much for your feedback! I will make sure to share this with your Service Technician as well as his General Manager so they can hear your kind words. Thank you!"

Ralph K.
Oct 2013
2.0
$100
He (Jay) has no professional demeanor at all. Poor Job all the way around. Poor customer care; we still have weeds, fire ants and brown areas. Would not reccomend to no one.
Margaret P.
Jul 2013
5.0
Yes, I recommend this pro
$111
We have had no problems since we began getting pest control treatments - which is very good because our home was built on an orange grove. They have done a great job of keeping the pests out. They are convenient because they simply spray the outside of the house - I don't even have to be present for the services.
Lisa F.
Apr 2013
5.0
Yes, I recommend this pro
$75
I was very pleased when Scott came to my home and did a thorough inspection to determine the service required for my home. He also did a great job of explaining exacting what the technician would be doing to address any issues. I was also quite pleased with Tony, the technician who came and performed the services just as Scott had told me he would. Tony was very courteous, respectful, and helpful in explaining everything he was doing. I would highly recommend Massey Services of Brandon.
Richard H.
Apr 2013
2.0
$45
he
Matthew B.
Apr 2013
5.0
Yes, I recommend this pro
$900
I obtained several quotes to treat my entire house for termites. Massey Services provided the most thorough inspection and most detailed description of the service that they would provide. I had done my own research which indicated that Termidor would be the best treatment for active termites, which is what I had. Massey quoted to use Termidor HE, the latest version of the product. Their price was very competitive. The inspection took well over an hour, including quite a bit of time in the attic. They seemed to care about doing the inspection right, so I think this means they take their guarantee for treatment and any future termite damage seriously. Massey excludes from the guarantee only areas of prior damage which are noted on the contract. Another major company that quoted the job with a guarantee did not inspect the attic at all, so I would be concerned that they might not be as serious about honoring the guarantee. The other three companies that quoted weren't very thorough in their inspection but offered no guarantee against future termite damage, so the accuracy of inspection wouldn't really matter much to them. All Massey personnel including Brent (inspection), Chris and Dave (treatment) were punctual, professional and knowledgeable. The general manager (J.D.) even arranged for the treatment of my screen porch slab the same day I signed the contract. I was having pavers put down, and this allowed the concrete drilling and treatment in that area to be completed without causing any delay or damage to the paver work in process. They completed the balance of the treatment later the same week. I had done much research on the Termidor product and how it should be applied. They performed all work in accordance with the manufacturer's specifications and explained the process. In summary, Massey was clearly the best choice from the five companies that provided quotes, and I was very pleased with their performance.
Josh W.
Mar 2013
5.0
Yes, I recommend this pro
$29
They do a quality job and and are thorough to work to meet customers needs. If any issues are discovered, after their regular visit, they are quick to return and address the issue with not further charge. They are well trained and show professionalism to their job.
Don B.
Mar 2013
5.0
Yes, I recommend this pro
$125
Scott did a great job; very professional.
REBECCA B.
Nov 2012
5.0
Yes, I recommend this pro
$50
Great engagement and professionalism from day one. They were prompt in returning calls, answering questions and most importantly addressing the problem. We were so happy with the response we hired Massey to perform monthly lawn treatment. Really like having an assigned technician who you can call and talk directly with about your lawn... and she's is a real pro!
Ginny C.
May 2012
5.0
Yes, I recommend this pro
$32
I don't like bugs and you can call them anything and they will come back, even on the weekends. Usually they come and I am not home.
Richard S.
Feb 2012
5.0
Yes, I recommend this pro
$1,452
We decided to solicit bids for termite protection service when our current contract was expiring. After reviewing our options on Angie's List and then interviewing qualified companies, we selected Massey as our new provider.

We initially met with Kyle at Massey who supplied options and explained each of their services. Kyle was professional and patient with our questions and inquiries. He was prompt and always did what he said he would do.

We then checked references and selected the type of treatment that we were most comfortable with. We agreed on an annual maintenance program and set up a treatment date.

The technician was named Chris. He was available early on the treatment date and he called to offer us the option of starting the treatment early, which we appreciated and accepted. He was neatly dressed and had a professional demeanor. He explained what he was going to do. He completed his work efficiently and kept us updated on his progress and then showed the work that he performed.

We are very satisfied with the relationship and services thus far.
Response from Massey Services of Brandon (Hillsborough)

"Thank you so much for the positive feedback. Our goal is to provide the highest level of service to our customers and complete satisfaction is our guarantee."

Peter S.
May 2011
4.0
I've used them for years. They were good at something's and some very bad.
Bill R.
Nov 2010
1.0
$320
Massey Lawn services are at best dishonest , They killed part of my lawn did not repair as per the contract and then tried to service after I fired them so they could sneak in one billing. I had to call the police to remove them. Now they are trying to lien on my property
Angela S.
Nov 2010
5.0
Yes, I recommend this pro
$200
I went very good. I like them a lot.
JAY M.
Jul 2010
5.0
Yes, I recommend this pro
They used a mist and we were required to leave the house for four hours. It seemed to go well. However, only the inside of the house was treated, and since the lanai is the point of entry for fleas, we are having them back to retreat all significant areas.
Richard H.
Jul 2010
5.0
Yes, I recommend this pro
$45
Massey has been professional, prompt and a pleasure to deal with. They do an excellent job with your lawn and will have it looking green in no time. I highly recommend them.
Eric C.
Jun 2010
3.0
$50
The lawn looked good at times, but chinch bugs eventually took hold and withered grass. I had to repeatedly ask for them to treat for lawn damaging bugs when I was hoping they would use preventatives to nip problems in the bud. Well, St augustine grass is next to impossible to keep healthy anyway.
Michele A.
Jun 2010
5.0
Yes, I recommend this pro
$80
I have actually used Massey Services for the last 10 years. They are very professional, and you don't see constant employee turnover like you do with other services. They do all my regular bug exterminations, and I have a contract with them for termite control. I pay $80 per quarter for extermination. They rarely have to come into the house to do any exterminating. Their outside work takes care of everything. I wouldn't use anybody else, and this is the longest-term extermination service provider I've ever had. I highly recommend them.
Showing 1-25 of 34

Licensing

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FAQ

Massey Services of Brandon (Hillsborough) is currently rated 4.4 overall out of 5.
Massey Services of Brandon (Hillsborough) accepts the following forms of payment: CreditCard
No, Massey Services of Brandon (Hillsborough) does not offer free project estimates.
No, Massey Services of Brandon (Hillsborough) does not offer eco-friendly accreditations.
No, Massey Services of Brandon (Hillsborough) does not offer a senior discount.
No, Massey Services of Brandon (Hillsborough) does not offer emergency services.
No, Massey Services of Brandon (Hillsborough) does not offer warranties.