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Helping Hands Cleaning, etc

4.7(
40
)
Janitorial Services Service, Maid Service, Walls & Ceilings - Clean - For Business,

About us

Quality residential and commercial cleaning services at an honest price.

Business highlights

13 years of experience

Amenities

Free Estimates

Yes

Reviews
4.740 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
8%
2
0%
1
0%
Write a review
Showing 1-25 of 40 reviews
Luana L.
Dec 2015
5.0
Yes, I recommend this pro
Used an AL coupon. Three women came and worked hard. Since I used a coupon, there was limited time for them to clean. However, I would use them again this time for a DEEP clean.
JOHN K.
Aug 2015
3.0
Yes, I recommend this pro
$15,900
.
Response from

"I am sorry that you didn't think it was quick enough but we try and make sure everything is done and if you rush through it...I won't be done correctly."

Kathy D.
Jul 2015
1.0
IT DID NOT BECAUSE SHE DIDN'T COME
Response from

"My brother died and you bought a package that Angie's List put up and wasn't suppose to. Put whatever you want to on this [Member Name Removed]....I don't care. My brother was very important to me.....much more so than cleaning a house !!"

Kathryn W.
Feb 2015
5.0
Yes, I recommend this pro
$30,000
some of the work was done very slowly, but they had good ideas for what needed cleaning
David B.
Nov 2014
5.0
Yes, I recommend this pro
$60,000
We hired Betsy and her crew to do a deep cleaning of the entire house.  They did a professional job, arriving on time and thoroughly cleaning the whole house.  We have now hired Helping Hands to clean on a regular basis.
Response from

"Thank you so much for the wonderful review ! We enjoy coming to you house so much and cleaning such a beautiful house gives us such pleasure ! Thank you so much for hiring us !"

Mark R.
Oct 2014
5.0
Yes, I recommend this pro
$30,000
They did a great job. Cleaned everything too to bottom.
Response from

"Thanks for the great review and much appreciation for hiring us on a recurring basis ! We enjoy working for such a nice man and his dog ! Thanks again !!"

James B.
Oct 2014
4.0
Yes, I recommend this pro
$8,000
unknown
Response from

"Thanks for the great review (member name removed) but I don't know what else we can do to get those B's up to A's ! Will talk to you this week ! But I do thank you !!"

James C.
Oct 2014
5.0
Yes, I recommend this pro
$35,000
Our house had been under repair since July and was full of construction dust and grit.  I was very pleased that they were able to schedule a time within the same week that I called.  Betsy and her crew cleaned the entire house from top to bottom: ceilings, walls, light fixtures, ceiling fans, hardwood/tile floors, carpets, cabinets, showers/bathtubs....everything.  They were very conscientious and kept me informed of their progress throughout the day.  Following their work, it was wonderful to walk into a house that smelled clean instead of like construction.  I was very happy with the work done and comfortable moving all of our belongings back into a clean home.
Response from

"Thank you so much Becky !! We enjoyed getting your house back together and you out of the motel !! I hope you are enjoying your house and thank you so much for allowing us in !! It was a pleasure !! Also, glad you the guy worked out getting the gutters clean ! So happy I could help you with that !"

Ryan H.
Oct 2014
5.0
Yes, I recommend this pro
$7,500
We have used them several times and they do outstanding work every time.  One would not normally think experience is needed to do this type of service, but they clearly prove that experience is the difference between a professional cleaning and an average cleaning. They've proven to us they have the experience and are true professionals.
Response from

"Thank you (Member name removed) !! Your wonderful review is greatly appreciated and you will always get the profession cleaning ! As I told you, our work is guaranteed and all you need to do is call ! Thank you so much and we look forward to a very long relationship with you !"

Debbie G.
Oct 2014
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you for the great review [removed member name] !! Hopefully we will be able to bring those B's up to A's where I want them to be. I look forward to working towards that goal and I promise not to turn that light switch off again ! We enjoyed spending the weekend with you and football !"

Cynthia M.
Sep 2014
4.0
Yes, I recommend this pro
unknown
Response from

"Thank you (removed member name) and so sorry about the promo !!"

Nataya L.
Sep 2014
5.0
Yes, I recommend this pro
$6,500
In general, Betsy, Sarah, and Tabatha have been very pleasant, thorough, honest and trustworthy. They worked hard and the quality showed each time after they left. We do appreciate their hardworking service they provide every time they came, their friendliness and positive attitude they brought about to the job regardless of their personal life situation.
Response from

"Thank you so much for this review !! You will always receive the quality work and you are such a pleasure to work for !! You have such a wonderful place to live and so peaceful.....which right now peace would be nice !!! lol Thank you [member name removed]....you are a true gem !!"

Glenna S.
Sep 2014
5.0
Yes, I recommend this pro
$7,000
Don't listen to all of the bad reviews about the big deal. I can appreciate the other members' frustration. However, Betsy is fabulous! So, I thought I'd leave my own review. When Betsy first told me the price for the deep clean, I thought it was high. However, she and her team did a fabulous job with it. I've lived in this house for 2 years with 2 dogs. I don't think my house was ever as clean as it was after they were done with the deep clean. They cleaned the oven (which was gross), the fan blades, the a/c vents, the baseboards and all of the usual stuff. The only complaint I have is that they don't clean windows. However, that is something that is shared up front, so it's not really a big deal. I'm just lazy. As far as bi-weekly cleaning goes, Betsy worked with me to pick a time that works for regular cleanings. On the first visit, she scheduled me all the way out through the end of the year, which is fabulous for my busy schedule.  Overall, I am very happy with how clean my house is and especially how well they get along with my dogs.
Response from

"(Member name removed)...Thank you so much for the wonderful review! You were the high point of my day, as you well know, and you just don't know how much I appreciate!! You are a dream to work for and will never be disappointed !! thank you thank you thank you !!!"

Katharine M.
Sep 2014
5.0
Yes, I recommend this pro
$60,000
Betsy and her team did an outstanding job on our home, spending several very long days -  plus extra time taking curtains to the dry cleaners -  until every single inch (and I mean every inch) was cleaned to perfection. I asked them to do a very deep cleaning of the ENTIRE house, which included everything in the kitchen, all the windows, baths, floors, light fixtures, insides of closets, blinds, stairways and all surfaces that could be cleaned or wiped down. I was not disappointed. This team does the most complete cleaning job I have ever seen. (a small example: the plastic kitchen cabinet liners were not just wiped clean; they were removed and soaked in soapy water). In short, the cleaning team was meticulous, honest and reliable. Betsy was also very easy to communicate with, returning calls or texts within minutes or seconds, providing before and after pictures, and consistently going above and beyond to make sure every detail was taken care of. Considering the amount and quality of work they did, their pricing was more than fair.  Please hire Betsy and her wonderful crew!
Response from

"[member name removed], Thank you so much for that glorious review!! This is exactly why we do what we do....to make our clients happy! If you EVER need anything in Tallahassee, I am a phone call away !! If your house still belongs to you WHEN I win the lottery....I WILL BE BUYING IT !! It so beautiful ! It was a pleasure doing what we did and again I thank you so much for this review!"

Connie S.
Sep 2014
5.0
Yes, I recommend this pro
$7,500
THEY MET MY EXPECTATIONS.  GOOD JOB WAS DONE.
Response from

"THANK YOU SO MUCH (Member name removed)!! We really enjoy coming to your house because you are such a joy to work for !!! AND we get to see a beautiful baby !!"

Kathie G.
Aug 2014
5.0
Yes, I recommend this pro
$15,900
Betsy and her assistant came out to the house last month to walk through and assess how long it would take to do the cleaning I wanted done.  On the day of service, they arrived on time and set to work.  The kitchen and bathrooms sparkled when they were done and everything smelled fresh and clean.  When they took a 5 minute break, Betsy said she would take 5 minutes on the the end of the time so I got the full 8 hours.  You will get your money's worth, especially if you are a perfectionist.
Response from

"[member name removed], Thank you so much for the wonderful review and for all the trouble you went through to do it !! You are very much appreciated and hope to hear from you again !! Now that the promotions are over, we won't be on a timeline ! Best of luck to you both and we enjoyed spending time with you !!"

Laura B.
Aug 2014
5.0
Yes, I recommend this pro
$7,500
These ladies are awesome! They make sure everything is cleaned to satisfaction. Did a fantastic job .
Bruce M.
Jul 2014
4.0
$15,900
unknown
Response from

"I am sorry that you were not satisfied with the service you received. Our work is guaranteed and if you were not satisfied, I wish you had called."

Terrence S.
Jul 2014
3.0
$14,500
unknown
Response from

"The initial walk thru was to give you a price for a deep clean. You wanted the promotion which was not a deep clean. You paid for 8 hours of work and we worked very hard doing as much as we could from what you wanted. I am sorry that you were confused about this but what you received was the promotion. I am very sorry that you were not satisfied as you told us when you walked through after we finished was that it looked great."

Connie S.
Jul 2014
5.0
unknown
Response from

"THANKS [member name removed]!!! I SURE HOPE THE NEXT TIME IS AS GOOD AS THE FIRST !!! I PROMISE YOU WILL BE VERY PLEASED !!"

Donald B.
Jul 2014
5.0
Yes, I recommend this pro
$15,900
House cleaning went very well
Response from

"Thank you so much for the wonderful review ! We enjoyed putting some sparkle in your house and hope to hear back from you to finish the rest of it !! Review so much appreciated !!"

Marie D.
Jul 2014
4.0
Yes, I recommend this pro
$12,500
unknown
Judith B.
Jun 2014
5.0
Yes, I recommend this pro
$7,500
Betsy and her side-kick are very friendly and helpful.  They immediately set to work and performed all the services that we had agreed upon, including taking apart a rather complicated living room ceiling fan and giving it a thorough cleaning.  My house had a sparkle to it after they finished. I have contracted with them to come every other Thursday to clean.  I'm glad I found them and obviously I'm pleased or I would not have them coming back.
We are new to this area and they provided me with a lot of information that one get's only after being around a while.
Thank you.
Response from

"Thank you so much [member name removed]!! You and your hubby are a pleasure to be around...and I have to add Scotty !! He is so special and such a lucky little guy to have found you as his mom !! He can have anything in our supplies he wants other than what would hurt him ! Seriously, I want to thank you for your understanding with the schedule and my brother's death. You are a very special lady and I am so proud to have you as a client !! Betsy"

Benjamin E.
Jun 2014
5.0
Yes, I recommend this pro
$6,500
Excellent job and attention to detail by both Sarah and Beth. They were courteous, respectful and very considerate when cleaning around  furniture and electronics etc,.
I will definitely be having them come by to clean my apartment again and would highly recommend the company to interested customers.
The combination of price and service is superb for the Leon County area. Bravo!
Response from

"THANK YOU SO MUCH [member name removed]!! BETH AND SARAH REALLY ENJOYED CLEANING AND SPENDING TIME WITH YOU !! i REALLY APPRECIATE THE VOTE FOR "PAGE OF HAPPINESS" !1 AGAIN....THANK YOU AND WE LOOK FORWARD TO A LONG CLEANING RELATIONSHIP !1 ALSO.....THANK YOU FOR UNDERSTANDING MY SITUATION !!"

John L.
Jun 2014
5.0
Yes, I recommend this pro
$6,500
All services performed to my satisfaction every other week. Reliable and professional team.

Response from

"Thank you so much (Member name removed) !!! We enjoy cleaning for you and enjoy spending time with you !! Also enjoy our front porch talks !!"

Showing 1-25 of 40

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Helping Hands Cleaning, etc is currently rated 4.7 overall out of 5.
Yes, Helping Hands Cleaning, etc offers free project estimates.
No, Helping Hands Cleaning, etc does not offer eco-friendly accreditations.
No, Helping Hands Cleaning, etc does not offer a senior discount.
No, Helping Hands Cleaning, etc does not offer emergency services.
No, Helping Hands Cleaning, etc does not offer warranties.

Contact Information

1022 Solomon Dairy Rd, Quincy, FL 32352

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