Executive Cooling & Heating inc.
About us
Since 1988, Executive Cooling & Heating provides Southwest Florida with unparalleled service and installation of Residential and Commercial Comfort Systems. Our friendly, experienced and dedicated staff is always ready to serve you. At Executive Cooling & Heating we are committed to all our customers, both large & small. Our first responsibility is to ensure that every customer receives high quality & reliable service. Every unit we install is certified to be of exceptional quality. We constantly strive to reduce our costs in order to offer reasonable prices. Customers are serviced promptly and accurately. We stand by all our work. We are fully licensed and insured. Your comfort is our main objective! We pride ourselves in Our Community Involvement and Sponsorships.
Business highlights
Services we offer
Air conditiong & heating service, Pool heat pump service and Indoor air quailty., repair and replacement. Air duct reapir and cleaning. Dryer vent cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 4% | ||
| 0% | ||
| 4% | ||
| 7% |
"Thank you for the positive review."
"We are verry glad you were so happy with our service. And we thank you for the positive review."
"Thank you for the kind review and we appreciate your business."
"We are proud you were happy with our work."
"[Member Name Removed] thank you for taking the time to give us such a fantastic review."
"Here at Executive Cooling & Heating we strive to provide the highest level of service possible. We are proud that your experience with us was a pleasant one ! If you have any concerns, questions, or comments please bring them to our attention."
Went very well. Most of the job finished up in one day.
The new air handler was a new corrosion proof unit that Trane had come out with and the doors didn't quiet fit well, so the guys at Executive had their Trane expert come out and look at it and had them order in a whole new unit.
Took an extra day but it was worth it to have a system that saves me almost $200 a month during the summer.
They also had to retrofit the valances to make the new air handler fit. They also added a return in the kitchen to make sure that stays cool as well.
Got a 20 SEER unit with heat pump dual condensers, and new corrosion proof air handler for a fraction of what I thought it would cost. Also they debunked some of the other estimates I had gotten requiring new duct work etc.
Going into my 3rd year of excellent service with no problems.
Owner stopped by twice to check on the installation. Great service.
I would recommend to anyone.
"If there are other ways we at Executive Cooling & Heating can better serve you please let us, let us know. Thank you again for your business and we look forward to serving you again in the future."
The technician was friendly and professional, on both trips to our home.
I would not hesitate to call Executive again, for any service that they provide!
"If there are other ways we at Executive Cooling & Heating can better serve you please let us, let us know. Thank you again for your business and we look forward to serving you again in the future."
"We wanted to tell you Thank-You for the positive comments you gave our Professional Technician."
Out of curiosity I went online to see how much the part cost. I checked eBay and several other companies and found the average price was between $9-$10 dollars. Executive Cooling and Heating charged me $164.71 for the Capacitor. I assumed this was a billing error and called the company the very next day (Friday) to speak with them about the bill. I was briefly put on hold and then told the owner was not in but I could expect a call from him on Monday.
On Monday October 1st, 2012 I received a call from a gentleman who identified himself as "Tom".. I explained my situation to Tom and asked if there was a billing error. Without hesitation Tom said there was no error. Tom even went on to say that he pays a little over $8 for the capacitor he replaced. I find it very troubling that I must pay $155 profit for this or any other part. The total bill was $254.71,
$90 was the typical call out fee which I think we all agree is fair. It seems that the excessive fee may account for Tom not bing there on Friday?
I would encourage anyone having any work done request that all replacement parts be left with the homeowner.
"[member name removed] did call on 9/28/12 asking about the price of the capacitor. We explained to him, that our overhead which includes insurance on trucks, general liability, workmans compensation, wages, FICA, trucks, health insurance, office staff, phone bills, backround checks, technician training, advertising budget etc. runs about $30,000 a month. This is so we can guarantee a qualified technician arrives at their door. Our service man Jim had approximately an hour and 15 mins in job, including the travel. Trained office staff to answer the phone calls and set the schedule. We use flat rate pricing just like the automotive industry. This is done so the customer knows up front what the charge will be so they can give their approval. Im sorry that [member name removed]feels differently but we need to be able to charge a fair amount to be able to provide 24/hr service with only the best people."
"Glad you were happy. And we are also glad to still be doing business with you (member name removed)!"
"We just wanted to say Thank-You ! Please accept our sincerest thanks and gratitude for your purchase. It was a pleasure to work with you."
Licensing
State Contractor License Requirements
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