Executive Cooling & Heating inc.
About us
Since 1988, Executive Cooling & Heating provides Southwest Florida with unparalleled service and installation of Residential and Commercial Comfort Systems. Our friendly, experienced and dedicated staff is always ready to serve you. At Executive Cooling & Heating we are committed to all our customers, both large & small. Our first responsibility is to ensure that every customer receives high quality & reliable service. Every unit we install is certified to be of exceptional quality. We constantly strive to reduce our costs in order to offer reasonable prices. Customers are serviced promptly and accurately. We stand by all our work. We are fully licensed and insured. Your comfort is our main objective! We pride ourselves in Our Community Involvement and Sponsorships.
Business highlights
Emergency services offered
37 years of experience
Services we offer
Air conditiong & heating service, Pool heat pump service and Indoor air quailty., repair and replacement. Air duct reapir and cleaning. Dryer vent cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.628 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 4% | ||
| 0% | ||
| 4% | ||
| 7% |
Showing 1-25 of 28 reviews
Becky M.
May 2025
Love Executive Cooling and Heating! We have been doing business with Tom Haas and his crew for 20+years. We purchase the service agreement at a very reasonable rate and they service our AC twice a year! Thomas, the air conditioning tech, is amazing! He is thorough and truly completes each of the checkpoints. He also documents it with photos so he can show you the work he has completed on each visit! He is personable, professional and thorough. He is able to answer questions and make recommendations which I believe prolongs the efficiency of my system! He is a real asset to Executive Air!
Richard M.
Mar 2023
Terrible, photos to prove it
Max W.
Jan 2018
They came to service my system. My unit is still under warranty from when they installed it. I am very happy with them. They are a very reliable company. They are punctual and very honest. The work they did is very well.
LYNN J.
Jun 2017
I was very pleased with all their work. I would give them an A for all the categories.
LYNN J.
Jun 2017
They come every six months on a service agreement.?The agreement costs me $110 or something like that a year, and they come out twice for that. Actually, they installed this unit. They've been very good about if anything goes wrong, they will get out here.?The people are professional, and they know what they're doing.? They show up, they fix it, and that's the most important thing.
Robert B.
May 2017
Outstanding - on time, courteous, quality work and the owner check on the work - I couldn't ask more - Outstanding !!!
KATHLEEN C.
Apr 2017
Excellent. They were professional, knowledgable and finished on a timely basis. Joe, one of the owners came out to give us the quote, answered all our questions and delivered on time. His office staff was also very helpful in answering additional questions when I would call in. I would highly recommend this company.
John K.
Mar 2017
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Larry R.
Aug 2016
We have an annual contract, they come out once a year.
Mark B.
Aug 2016
Tom and his team did a great job. I live in VA and they replaced my HVAC while I was not there. Tom suggested a new return in the MBR and relocating the air handler to the attic to save space in the garage to increase efficiency. He even arranged to have boxes and trash removed from the attic for me. Great guy and the new Trane system is working great. They were not the cheapest but I feel the Trane system is worth the extra cost.
Larry R.
May 2016
unknown
Dennis F.
May 2016
unknown
Michelle T.
Apr 2016
Prompt, responsive, gave good suggestions for future maintenance but not pressuring.
Response from Executive Cooling & Heating inc.
"Thank you for the positive review."
DANIEL B.
Feb 2016
unknown
Response from Executive Cooling & Heating inc.
"We are verry glad you were so happy with our service. And we thank you for the positive review."
SUSAN J.
Oct 2015
unknown
Response from Executive Cooling & Heating inc.
"Thank you for the kind review and we appreciate your business."
Robert D.
Sep 2015
unknown
Response from Executive Cooling & Heating inc.
"We are proud you were happy with our work."
Danny W.
Jul 2015
Fantastic! They said the would be there at 8:00am, and they were. 3 young men, very pleasant, hard workers. They did all the work with a smile and a pleasant attitude. One of the even fixed my dryer vent while he was up in the attic!
Response from Executive Cooling & Heating inc.
"[Member Name Removed] thank you for taking the time to give us such a fantastic review."
Michael T.
Jan 2015
unknown
John S.
Jun 2014
unknown
Response from Executive Cooling & Heating inc.
"Here at Executive Cooling & Heating we strive to provide the highest level of service possible. We are proud that your experience with us was a pleasant one ! If you have any concerns, questions, or comments please bring them to our attention."
Joseph G.
Mar 2014
Went very well. Most of the job finished up in one day.
The new air handler was a new corrosion proof unit that Trane had come out with and the doors didn't quiet fit well, so the guys at Executive had their Trane expert come out and look at it and had them order in a whole new unit.
Took an extra day but it was worth it to have a system that saves me almost $200 a month during the summer.
They also had to retrofit the valances to make the new air handler fit. They also added a return in the kitchen to make sure that stays cool as well.
Got a 20 SEER unit with heat pump dual condensers, and new corrosion proof air handler for a fraction of what I thought it would cost. Also they debunked some of the other estimates I had gotten requiring new duct work etc.
Going into my 3rd year of excellent service with no problems.
Owner stopped by twice to check on the installation. Great service.
I would recommend to anyone.
Response from Executive Cooling & Heating inc.
"If there are other ways we at Executive Cooling & Heating can better serve you please let us, let us know. Thank you again for your business and we look forward to serving you again in the future."
Kenneth B.
Oct 2013
Executive Cooling and Heating came out the same day I called them. They diagnosed the problem and made our A/C blower run all the time, until the correct blower relay board could be ordered and installed. This kept our home cool, until it could be repaired. They ordered the part on a Monday and by Wednesday, the part was in and installed the same day.
The technician was friendly and professional, on both trips to our home.
I would not hesitate to call Executive again, for any service that they provide!
The technician was friendly and professional, on both trips to our home.
I would not hesitate to call Executive again, for any service that they provide!
Response from Executive Cooling & Heating inc.
"If there are other ways we at Executive Cooling & Heating can better serve you please let us, let us know. Thank you again for your business and we look forward to serving you again in the future."
William S.
Aug 2013
.serviceman was very professional best part of experience, but very disappointed in company and their fees and attitude. they gave us quote over phone and said more or less take it or leave it. Also we are finding out the unit we have has had a lot of repair problems and trane is getting a lot of complaints. I would steer people away from this trane unit, we had it installed about 3-1/2 years ago.
Response from Executive Cooling & Heating inc.
"We wanted to tell you Thank-You for the positive comments you gave our Professional Technician."
Mark C.
Oct 2012
Overall the service was better than expected. The day I called the woman who answered the phone was nice and helpful. The next day the technician showed up earlier than expected and fixed the problem immediately. The technician left behind the part he replaced for my review. This is where the problem starts.
Out of curiosity I went online to see how much the part cost. I checked eBay and several other companies and found the average price was between $9-$10 dollars. Executive Cooling and Heating charged me $164.71 for the Capacitor. I assumed this was a billing error and called the company the very next day (Friday) to speak with them about the bill. I was briefly put on hold and then told the owner was not in but I could expect a call from him on Monday.
On Monday October 1st, 2012 I received a call from a gentleman who identified himself as "Tom".. I explained my situation to Tom and asked if there was a billing error. Without hesitation Tom said there was no error. Tom even went on to say that he pays a little over $8 for the capacitor he replaced. I find it very troubling that I must pay $155 profit for this or any other part. The total bill was $254.71,
$90 was the typical call out fee which I think we all agree is fair. It seems that the excessive fee may account for Tom not bing there on Friday?
I would encourage anyone having any work done request that all replacement parts be left with the homeowner.
Out of curiosity I went online to see how much the part cost. I checked eBay and several other companies and found the average price was between $9-$10 dollars. Executive Cooling and Heating charged me $164.71 for the Capacitor. I assumed this was a billing error and called the company the very next day (Friday) to speak with them about the bill. I was briefly put on hold and then told the owner was not in but I could expect a call from him on Monday.
On Monday October 1st, 2012 I received a call from a gentleman who identified himself as "Tom".. I explained my situation to Tom and asked if there was a billing error. Without hesitation Tom said there was no error. Tom even went on to say that he pays a little over $8 for the capacitor he replaced. I find it very troubling that I must pay $155 profit for this or any other part. The total bill was $254.71,
$90 was the typical call out fee which I think we all agree is fair. It seems that the excessive fee may account for Tom not bing there on Friday?
I would encourage anyone having any work done request that all replacement parts be left with the homeowner.
Response from Executive Cooling & Heating inc.
"[member name removed] did call on 9/28/12 asking about the price of the capacitor. We explained to him, that our overhead which includes insurance on trucks, general liability, workmans compensation, wages, FICA, trucks, health insurance, office staff, phone bills, backround checks, technician training, advertising budget etc. runs about $30,000 a month. This is so we can guarantee a qualified technician arrives at their door. Our service man Jim had approximately an hour and 15 mins in job, including the travel. Trained office staff to answer the phone calls and set the schedule. We use flat rate pricing just like the automotive industry. This is done so the customer knows up front what the charge will be so they can give their approval. Im sorry that [member name removed]feels differently but we need to be able to charge a fair amount to be able to provide 24/hr service with only the best people."
James M.
Jan 2012
Everything, from examining the problem, giving an estimate, installation and follow-up, was done in a very professional and timely manner. Really enjoyed the experience. Great company!
Response from Executive Cooling & Heating inc.
"Glad you were happy. And we are also glad to still be doing business with you (member name removed)!"
TIMOTHY J.
Sep 2010
We recieved several estimates from area companies and chose Executive even though they were not the lowest bid. All the bids were within $500.00 of each other. We went with Executive because they came highly recommended and they were extremely prompt and professional. The install was done in a very timely manner and the work looked very professional. I have some experience in HVAC work and could tell it was a good job. As we live out of state the work was done in our absense. We were present when the local city inspector performed the final inspection, and his remarks that the company always did good work were appreciated. We also called the company to ask a question about the operation of the system and a representative came to show us how to operate the system. We also asked about the possiblity of getting a ceiling vent to match the ones that they had installed, to cover up an old recessed light fixture. The manager came over within the hour, measured the vent, called us back in an a few minutes to tell us he would have one the next day. The next day one of the techs came by and installed the vent, then told us there was no charge. They are a great company to do business with and I would highly recommend them.
Response from Executive Cooling & Heating inc.
"We just wanted to say Thank-You ! Please accept our sincerest thanks and gratitude for your purchase. It was a pleasure to work with you."
Licensing
State Contractor License Requirements
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FAQ
Executive Cooling & Heating inc. is currently rated 4.6 overall out of 5.
Executive Cooling & Heating inc. accepts the following forms of payment: CreditCard
Yes, Executive Cooling & Heating inc. offers free project estimates.
No, Executive Cooling & Heating inc. does not offer eco-friendly accreditations.
No, Executive Cooling & Heating inc. does not offer a senior discount.
Yes, Executive Cooling & Heating inc. offers emergency services.
No, Executive Cooling & Heating inc. does not offer warranties.