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That Water Place

Water Treatment & Purification System Repair or Service,

About us

That Water Place is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Serving South Florida since 1981 Backed by the Past Focused on the Future

Business highlights

44 years of experience

Services we offer

Water Purification, Water Treatment

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%

Filter reviews by service

Showing 1-8 of 8 reviews
Kathleen M.
Aug 2023
5.0
Water Treatment & Purification System Repair or Service
Yes, I recommend this pro
$500
Great people. Family owned. Amazing work.

Leslie F.
Feb 2023
5.0
Water Treatment & Purification System Repair or Service
Yes, I recommend this pro
Knowledgeable and helpful

Carol M.
Jan 2023
5.0
Water Treatment & Purification System Repair or Service
Yes, I recommend this pro
$129
Very nice young man. Very efficient

Greg V.
Jan 2023
5.0
Water Treatment & Purification System Repair or Service
Yes, I recommend this pro
He shows up when they say they will, Seeks highest customer satisfaction.

Brandon M.
Oct 2021
1.0
Water Treatment & Purification System Repair or Service
Hired them to take care of the well water system in May. There were some miscommunications and services were performed that werent approved. The tech that came to the house was very rude and unprofessional but after a long talk with the owner everything was resolved. I understand people have bad days and give everyone the benefit of the doubt. We continued to use them for salt delivery and have not had issues in that arena. Last week our water system started leaking. I called and made an apt for it to be fixed. I was told the tech would be out 10/21 to fix the problem. The tech didnâ t show up 10/21. I called again and said that the problem wasnâ t an emergency but needed them out asap as the problem was getting worse. They told me the tech would be there 10/22 or 10/23 at the latest. The tech never showed again. By Monday 10/25 the problem became an emergency. The water system had a significant leak and pressure in the house had dropped dramatically. I called again to let them know the urgency and was assured the tech would be out 10/26. The tech no showed 10/26 again. I called to find out what happened and she promised he would be out 10/27. Throughout the day 10/27 I called 3 times to make sure he would still be there. Each time I was promised that the tech would arrive. The tech never showed up. I would not recommend this company to anyone. They have poor customer service and when you are having water system problems with 3 children under 4 years old they continue to make false promises with no intention of fulfilling their promises. Will cross post this on our community forum to warn our neighbors as well
Response from That Water Place
"We have never worked for Brandon M in Tallahassee FL which would be a 5 to 6-hour drive each way."

AJ A.
Jun 2021
5.0
Yes, I recommend this pro
family owned and operated by VERY good people. I will use them year after year moving forward. VERY satisfied

Martine V.
Nov 2018
5.0
Yes, I recommend this pro
That Water Place was very accommodating on scheduling us to have our water tested! My husband and I appreciated Rodney's honesty! They did a wonderful job installing the new Ozone system! I'm completely pleased!

Matt B.
Oct 2017
5.0
Yes, I recommend this pro
I don't think you can find a better product for the money and best product and service I found.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

That Water Place is currently rated 4.5 overall out of 5.

That Water Place accepts the following forms of payment: CreditCard

Yes, That Water Place offers free project estimates.

No, That Water Place does not offer eco-friendly accreditations.

No, That Water Place does not offer a senior discount.

No, That Water Place does not offer emergency services.

No, That Water Place does not offer warranties.