LOWE'S

I wasn't thrilled. I was not thrilled with that price. I can't remember did they put such long leads on everything, they give themselves this huge window that you can't possibly be late when you already given yourself 5 hours to be late.

It was a remodel from h***. Never again will I use Lowe's. They subcontracted things out. It took forever. They started on the first of September and they didn't finish until after Christmas. I just don't like how they do things. One little job is hired out then you have to wait to coordinate with everybody else for the next level job. It was ridiculous. One of the countertops wasn't measured correctly. It was not centered correctly underneath the lighting for an island thing. It was a war to get it fixed and we won. The company they used didn't want to stand by it. The cabinets are beautiful. I wouldn't recommend anybody from this area.

We ordered a standard Kitchenaid refrigerator on 11/18.  The sales rep told us it was not in stock, and would have to be a special order, requiring us to pay the entire invoice up front.  We were promised delivery on 12/4.  On 12/1, a rep called us and stated that the item would not be delivered until after 12/17, at the earliest.  In the meantime, we will have been without a refrigerator in the house for over one month.
The Asst.; Store Manager, when asked why Lowe's did not inventory such a routine item, he said they did not want to tie up "inventory dollars."  In other words, they will have my money for over one month, while they order the merchandise at their leisure.  What a great business!  The only thing more profitable than that would be selling illegal drugs!
A reputable business would have a centralized distribution center to service its stores, and at least stock one or two of this popular item to avoid customer inconvenience.  I have bought appliances from Lowe's in the past, but will never do business with them again.  I don't like their attitude, and I resent being treated like this.  Home Depot will get all of my business from now on.

Both installations were handled with professional employees from Lowe's and the follow-up on these projects was fantastic.

They were good with the service, workers they sent did well and were very good installers. I was very pleased with the service, quality, and price. They were competent on pricing.

The installers were great and I was very pleased with their service.