Gibson Septic Tank Service

Very good everyone was very nice and polite.

Many thanks to Gibson. They came as soon as possible and didn't rush. They were polite, competent and professional. They came out not knowing exactly what they would find and were able to resolve my problem as well as advising me on controlling roots. I am very satisfied and will not call anyone else.

Went great! Came late on a Friday afternoon. We were leaving for vacation next day and it had to get fixed! They got there around 3:30pm and had fixed by 5pm. And pumped out septic tank also. Very happy. This is second time we have used them.

They were on time, professional & courteous. They did everything possible to help out with the needed reports while meeting a narrow time frame as I requested. Leah was very helpful.

I was very pleased. They were punctual, professional, knowledgeable and courteous. They explained a lot of information that I had not known. They did a thorough job and was able to do it the same day.

All positive. Very professional on the phone when making the appointment, showed up on time, price quoted was what I paid, and the technician explained clearly what he found. Very satisfied!

Much to our delight, once the project was well on its way, they determined that we would not need the lift station, thus saving us quite a bit of money! We were so pleased with the final product! Everything was handled efficiently and all steps of this project was communicated to us clearly. Not only did we finish this job under bid, we finished several weeks sooner than expected. We won't hesitate to call them for anything regarding our septic system.

Very well. I thought the septic had to be pumped but they said no it was the filter. They could have told me it needed to be pumped but they were honest. I have used them before and they have always been honest

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I scheduled an appointment with the receptionist for someone to come out and look at the septic tank because the lid was missing and there was a hole in the yard. The receptionist suggested that I be home for the inspection in case the service person needed to dig in the yard, or pump the tank. The appointment was set for 3 pm and at 4:20pm I received a call that someone would be there in 30 minutes. The service person was polite, digged around the hole, examined the tank, explained a few things and advised that a new septic tank was needed. After that he provided me with bill for $175! I was surprised both with the amount and that no one had mentioned the cost to me prior to the appointment. I paid with a check but I will not call them again if they cannot provide a free estimate, or at least warn me that it would cost $175; especially since no other work was done.

I was very impressed by the honesty and professionalism of this family run company. Another contractor advised me that I needed a complete new septic tank and draining field. Gibson saved me a lot of money. The staff were very polite and pleasant. In my view, they went over and above my expectations in leveling out the lawn, sprinkling grass seed and covering it with hay. They even watered it! I have no hesitation in recommending Gibson Septic Tank Service.

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