4 Seasons Air Conditioning Inc

WAY OVERCHARGED! They quickly responded, came to our house, and repaired the AC. It was a Saturday so we were charged extra ($137) for the service call. While I know that is standard practice, and believe that is a screwing since it is just another work day, that is not my complaint as they were up front about that charge. HOWEVER, I reviewed my bill after the technician left and realized they charged $153.13 for the part (a capacitor). I looked up the part on Amazon and for the exact same part (same brand and model #), Amazon charged $9 with free shipping. I understand they need to make money on the part, BUT a markup from $9 to $153 is robbery. Astonished, I texted the technician who called me and quickly became argumentative. I said that I understood and was willing to pay the higher service call fee and understand that they also need to make money on the part but was astonished at the 15X markup. He justified the exceedingly high price of the part by saying: "I also charge overtime prices on the part" and "That's how all other AC guys would charge you" and "Welcome to AC 2023". Again, while I understand they need to make a living, and was willing to pay a higher Saturday charge, blatantly being ripped off for the part cost and such poor justifications were shocking, unnecessary, and worse than poor business. As it is not my practice to write poor reviews, as we are all human and make errors, I sent a message to the company stating my complaint. They did not even bother to respond. So in this case, it seemed proper to warn others.

I would recommend them. I would absolutely use them again in the future.

It was good service. They were very prompt in coming out.

I was happy with the service they provided.

They were wonderful.

We are always very pleased with 4 Seasons AC. They do a great job.

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Air conditioner wasn’t working. Clean the drain line that had backed up and now it’s working fine.

honest prompt service

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They always do a very good job for me. They are punctual and call before they come to let you know when they will arrive.

Fantastic Very professional Great staff

Excellent, repair was diagnose in the first 3 min. and repaired in 30 min., fair pricing

Technicians always showed up on time. Prices are reasonable. Responsive for emergency night and weekend problems which many AC companies only do for commercial accounts.

Fixed the problem, will probably need replacing soon.

My AC compressor stopped working on a Friday night. In a mild panic I called their number and spoke with their answering service. They explained that there would be an overtime charge for emergency service at night, to which I agreed. Shortly after that, 4 seasons called me back and told me that a technician was on the way. He showed up promptly and on time. This whole process was pretty quick, especially considering that it was Friday night. My air conditioner is somewhat more complicated than most, and the technician honestly admitted that he wasn't familiar with the electronics controlling mine. He replaced a capacitor, and the AC started right up, I was happy, I paid the charge, and he left. A half hour later, the AC quit running. The next service call, the tech (a different one) showed up promptly and on time. He replaced a wire in the thermostat circuit, and the AC started right up. I appreciate that 4 seasons stands behind their work, as they did not charge me for this service. A few hours later, the AC quit running. The next tech also showed up promptly and on time. He diagnosed a bad electronic circuit board, which can only be tested by replacing it. 4 Seasons said they would only charge me for their cost of the board and no labor, since they had failed to fix it before. After he left to pick up the board locally, I realized that the circuit board was under warranty. I called the manufacturer to verify the warranty, and then called 4 Seasons to advise them of the warranty status. The circuit board turned out to be the problem. The AC runs just fine now. The purpose of this review is to pay my highest compliment to a company which stands behind its work and cares for its customers. I believe that the AC problem was legitimately hard to diagnose,and I commend 4 Seasons for not giving up. They were more than fair with me, I only paid for the first visit and the circuit board was under warranty.

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Excellent They confirmed that the "other" company that came out were crooks

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They have been servicing our air conditioner for over 12 years and our units have never broken down.

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It all started with calling every place around to get quotes to have it done and found that a hard job to do on its own because of the time of the year everyone was busy and didn't get back with me, but the salesman from 4 seasons came out took measurements said about how much it would be new what he was talking about and got back with me like he said he would. then a few other places did start to get back with me on prices and 4 seasons was the cheapest over all for all the work because they did it all themselves. (air, wiring, duct work. ect.) Then they said they could be there the very next week to do the job and it would take 2 days, They sent a few guys out to do the work and they were great and knew what they were talking about and very professional and they were even able to keep me under air over night since it was a 2 day job (even though it made more work for them) they were on time the next day and came in finished the job cleaned up and even went above and beyond helping me with some temporary fixes until I had time to patch some of the OLD holes from the antique equipment I used to have. I went with a better system then I originally had planned because the knowledge of 4 seasons staff and their ability to explain the benefits of the system I picked, I know now that its done and im using it I wouldn't had been happy the other way. they have called to check on me multiple times to make sure everything is working as planned and even sent someone out to check the system a few days later to make im happy and make sure I didn't have any more questions. I will recommend them to any one I know that needs air. Dan Myers