HeavensBest Carpet, Upholstery & Surface Cleaning

This is the 2nd time I've used Heaven's Best. Both times the work has been exceptional. This time around I had 6 rooms of carpet and a sofa, love seat and ottoman cleaned. I also went all in and selected some of their other options for treatment. They also cleaned my tile and grout and sealed it in my kitchen and breakfast nook. Jim and particularly Keith are very professional and punctual and answered all of my questions that I had. I hear that they are a little higher price-wise but as far as I'm concerned, you get what you pay for and they do a great job. I will definitely be hiring them again.

They are very good. Their response time and the job they do. I could have gotten it done cheaper, but I know they do a good job.

Heaven's Best was very responsive, coming out the very next day after I called. He was very courteous and professional and the carpets have never looked better. It's a different process than steam cleaning so the carpets were ready to be walked on in a short time. The only issue is that I am allergic to many scents and a sweetly-scented, slightly cherry-ish scent was used that did not agree with me. I don't know if you can request unscented or not but next time, I will be asking if that's possible. Otherwise, the service was great.

Very good. They showed up the day I called and made the outdoor carpet look like it was newly installed. Highly responsive, excellent work.

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They looked brand new after the cleaning. Did a wonderful job.

Excellent service and very professional

Professional employees, very satisfied with their work.

They did a very good job. They set the expectations on timing, they were very thorough and we were very pleased with them. The guy was very personable and gave a solid estimate in writing. I was very happy with it.

Excellent. weeks later the carpet looks great! stains are not reappearing. I am telling everyone this is the best I have ever used.

They were good to work with. They did a pretty good job. The price was reasonable and they were responsive. They came out when they said.

cleaned carpets - not upholstry. Person who showed up actually looked at the tags on upholstry and realized it was dry clean only. could have ruined my furniture if they had cleaned it - kudos for checking - I had no idea - I will use this company from now on to clean my carpets - hard to find honest businesses these days.

Very quality work

Great job!

Good/ great

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I recently moved to a new home and due to the previous owners leaving the carpets and tile in a rather filthy state, I needed the entire house deep cleaned before I was comfortable allowing my children to crawl around on it. From the initial call to Heaven's Best through the end of service this company was fantastic! Jim the owner was extremely helpful with me on the phone during the estimate, taking easily 20 minutes to explain everything in detail and talk about the services that could be performed. I was having trouble deciding exactly what items I wanted to do, and ended up changing my mind twice right before the actual date of service, and surprisingly Jim was really patient and understanding with me and still met all my requests, despite the scheduling nightmare I probably put his team through.
On the day of service, the team arrived ahead of schedule and got right to work. Keith, Jeremy, and Don were all very friendly and professional, focusing h****** the job at hand while also answering questions and talking with me throughout the process. In the end, the tile and carpet look terrific and the team absolutely met my expectations on quality. It literally looks like I have new tile and carpet installed. I will definitely use Heaven's Best again.

Called company originally on Friday.  Both of us had phone issues. Re-contacted early Monday morning.  Jim mentioned that he had a cancellation over the weekend and could take care of us on Monday.  The company came late Monday afternoon and treated the couch.

I submitted an inquiry on their site and got a call back a day or so later. (It was a holiday week) I was able to schedule the cleaning quickly and they showed up on time and were very professional.  The couch is cream and was VERY dirty from pets and kids.  Other companies have tried to clean it and have never done a great job.  HeavensBest made it look like new again!  I was very pleased.  It did take a lot longer to dry than they indicated but I think it's because they had to clean it so thoroughly.  I would definitely use them again!

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