Window Tint USA

I had found Window Tint USA Pompano Beach Location on the 3M website. 3M Has Window Tint USA as one of their 3M Pro Shop Dealers in Florida! I had assumed that this South Florida window tinter was the best in their chosen feild! Wow, I was definitely wrong! My appointment time was 9am , and left at 1230. I waited approximately 3.5 hours for 2 front windows to be covered with 3M Crystaline tint film + 2 headlight protection film to be applied on my 2022 Mercedes-Benz G550. I did fall asleep waiting in silence! I was abruptly woken with your Car is ready Mr. Ventrella! I really didn’t check the work, because I was half asleep! When, I got back home I start to see everything! I took my dried up contacts out and placed my glasses on and I was shocked! The film was bubbling up & unraveling in-front of my eyes! The 3m window film did not touch the bottom of the window and all the edges we’re rounding out leaving gaps! The film did not go past the windowsills rubber. Come on now are we amateurs? This wasn’t a DIY PROJECT! On top of that they damaged my leather grab handle on the driver side door from their window solution! My front doors were still wet and very soggy! White residue was visible when they finally dried! Now let’s talk about their headlights protection film, basically they placed the film without removing the plastic headlight cover! So the actual film is visible when looking directly at the headlight’s! The film only covers the headlight plastic opening (The reason I needed the PPF on my headlights because while cleaning my car I used the the wrong microfiber rag and scratched my lens! So by adding the PPF that removes my DIY mistake) What is there excuse? I immediately jumped into my car and headed back over! They wanted to redo it but I’m not waiting another 3 1/2 hours plus I was extremely livid with their “workmanship”I didn’t even want them to touch my vehicle after damaging my door-handle! I was irate to be honest! Their excuse why the window tint wasn’t accurately placed on the window because my rubbers are very tight, & their machine had pre cut the pattern out! Well you’re in the business for 30+ years wouldn’t you know better? Not allow a machine to dictate your work? Then I was told by the owner that I have 3M manufacturer warranty, so I can go anywhere to have it replaced! So just leave the tint on, see how it goes! That portion is verbatim ! Miss using the 3M manufactory warranty on your poor workmanship. They probably want me to come back to use the warranty so they can charge me a surcharge, no thank you ! When I got back home I removed the window tint with one swipe! I wasted 3.5 hours and $350 plus and now I have to go waste another $80 for a leather door grab handle! I emailed Window Tint USA days later showing photos of the film removal so they can issue a full refund! Yet , no response! This happened in March, and I’m reminded daily each time I grab my door handle how horrible of an experience I had with Window Tint USA in Pompano Beach, Fl!

Jim, the owner,recommended a medium grey film for the side and rear windows and if I wanted,a clear film for the windshield.The price was fair so I went with it.When I dropped my car off I was told the job would take the better part of the day and was offered a loaner car.Who does that.My car was ready sooner than expected and I couldn't have been more pleased.What wonderful people to work with.The temperature in my car is significantly reduced and the tint just looks fantastic.If you need any of the services offered at Window Tint U.S.A,these are the only people you want doing your job.

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unknown

Great

The owner came out to show me samples and discuss my needs.  I have a west facing sliding glass door, and the afternoon sun would really heat up the room with the door.  My main concern was keeping the heat out, while still being attractive and being able to see out from the inside.  I love the SolarGard film that was installed.  During the day, from the outside, it looks black and very sleek.  While inside, I can see outside with just the right amount of glare reduction.  My office seems to be cooler in the afternoon, and I am very pleased with the film and the service.  Would absolutely recommend to anyone.

unknown

unknown

excellent quality work