Locally owned and operated since 2008 with 15 years combined experience. Our 24 hour emergency service has a 30 minute response time. We offer free inspections and bill your insurance directly. We do not collect insurance policy deductibles. We serve all residential, commercial and industrial locations.
Mold Remediation. Water Damage Services
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
41% | ||
9% | ||
12% | ||
9% | ||
29% |
"Thank you very much for the kind review. We truly appreciate your business."
"Dear Member, We sincerely appreciate you taking the time to leave us a review and we appreciate your positive feedback. The greatest compliment we can receive from our customers is a referral to your friends and family that may be interested in our services that we offer. Again, Thank you."
"Thank you for notifying us of your complaint. We strive to provide the best possible service, and when you feel that it fails to meet your expectations, it's important for us to know. We are sorry that you received service that preempted you to contact us with a complaint and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conduct themselves in a manner that reflects the high regard for our customers, we have notified the proper departments of your complaint."
"Dear Member, Thank you so much for your kind review. We truly appreciate your business!"
"Dear Member, Thank you so much for your kind review. We truly appreciate your business!"
"Thank you for the positive review. We are glad you had a good experience."
"We sincerely appreciate you taking the time to leave us a review and we appreciate your positive feedback. The greatest compliment we can receive is a referral to your friends and family that may be interested in our services that we offer. Thank you."
After a fire in our rental home where the smoke damage was significant, we hired them to assess the damage, and provide estimates as to the restoration costs for our belongings. (As we do not own the home, it was only the contents) We met with a gentleman at the home, and discussed in detail what we needed from them. The job was in two parts: We needed to tag all of the items in the house that could be saved and restored, and tag and remove what could not be saved. We needed a list of all of the items for our insurance carrier, with the value of things that would be discarded, or cost of restoring items that could be restored. (I understood that there was a computer program that these types of companies use for this purpose). Once that was done, the second part of the job would come in. We would have them discard ruined items (included in the estimate) or restore (for additional cost) accordingly. Since we had no experience in this situation, we asked if this was a typical job for them, if this was something that they do. We were assured that it was the norm. We paid for half the job before they started. ($750) They sent a man and a woman who did not seem to have any experience in doing this type of work, and did not speak much English. They did not have the proper tools (respirator, mainly) to be able to perform the work safely. We had to lend them a respirator. The gentleman we had met with joined them for a short period of time, I think to bring another respirator. After two days of them being in the house, we had blue pieces of tape on mostly everything, and that's all. I had to follow up with the girl in the office looking for the itemized list for about 2 weeks. When I finally got a list, it was hand-written by someone whose first language is not English, and had no costs of repair or replacement. (This was after I was told there was a program that it would all be entered into) It was un-usable. The work they did, tagging the items, was also useless. So, we ended up doing all of the work ourselves. We were contacted a while later, asking when we would be paying the balance of the job, and we told them we would not be paying for the work they did not do (which was to remove the ruined items) and that we felt we had already paid for work that was not done at all. We never heard from them again.
We can not express how grateful we are to Chad the technician. We called him very late in the evening and he was there within the hour. The work was completed over 2 days and everything was explained in depth, a complete professional.
United water have been very helpful and informative to us during this very difficult time.
Everyone went above and beyond.
I would recommend this company to anyone.
"Thank you for the kind review. The greatest compliment we can receive from our customers is a referral to your friends and family that may be interested in our services that we offer. Thanks, again."
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