The Closets Company
About us
We provide you with specific plans to transform your closet, garage, playroom and office into an ideal organization system. Our team will build custom designed vanity, pantry, closets and wall units. WHAT WE OFFER We offer free professional estimates to provide you with clear and specific ideas to define your spaces in the best way to suit your lifestyle. At the time you are illustrated with the numerous material and product options your decision for trusting us with your project will be supported and reaffirmed. We have developed ideas for Walk in Closet, Line – Reach in Closet, Pantry, Linen, Laundry Room, Garage, Office, Playroom, Wall Unit, Vanity and all Accessories. WHAT WE DO With your ideas and expectations, joined with our professional experience we will create descriptive designs to help you envision the closet and storage space you have always dreamed about. Additional DBA - Workpros Corp.
Business highlights
23 years of experience
Services we offer
Closets, bathroom vanities, boca raton closets, cabinets, closet accessories., closet doors, coral springs closets, custom cabinets, custom closets, custom shelving, design, garage organization, home office organization, margate closet design, pantry shelves, parkland closet design, pompano closets, vanity, walk in closets, wall units
Accepted Payment Methods
- CreditCard
Reviews
4.19 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 22% |
Showing 1-9 of 9 reviews
Tina L.
Aug 2020
What an amazing experience! Oscar was so professional and was very receptive to different ideas and a great outcome was had! I literally stumbled across the website and I am glad glad I did. The work is structurally sound and beautiful. It has made good use of space and areas for storage. The price was very reasonable even compared to the big companies with sale pricing. Bravo!
Response from The Closets Company
"Good afternoon [Member Name Removed]. Thanks a lot for taking your time to share your experience with our company. We are always as excited as you are about increasing storage and creating functional closet systems when needed. Thank you for trusting us with your home project we hope to hear from you soon. Have a great day!"
Dallas E.
Nov 2016
The master closet came out as advertised but the pantry selves started to collapse after a week. After 2 years the Master Closet started to come off the wall and not under warranty the closets company could careless. DON'T USE THEM THERE PRODUCTS DON'T LAST. I had to call several times over a period of a week then they finally called back. They were suppose to send someone out and he was a no show and not even a phone call . Waited half a day. They finally came out because the owner found out I stopped payment on the check which I'm thankful they took so long to cash. Thank my lucky stars. Had someone else installing a bathroom and he said the selves should be braced at the bottom which I had to force the owner to do. Only two piece of wood you would think they were made of gold. Would NEVER EVER use them again.
Response from The Closets Company
"Good afternoon Mr. [Member Name Removed]. We are sorry to hear about your closet issues. As we were looking for your information in our system we couldn't find you in our records. Are you sure it was our company developing your project? Can you contact us directly to take care of your issues at (954) 984 8588 or write us at [email protected]. We always stand behind our products and warranty our work, please let us know about your issues."
Erica D.
Oct 2016
My husband and I worked with Emily A. at the Closets Company to design custom closets for our two master bedroom closets in our house. She was very professional from day 1, punctual and attentive to our requests and needs. Emily was a pleasure to work with - very responsive to emails and phone calls. Our closet installation day was set back a day due to Hurricane Matthew, but the installers came the following day and installed both closets in under six hours. They worked very fast and they were also very professional. They did not leave a mess, they were very clean and didn't leave any marks on our walls or floors. I can't wait to contact Emily to help with our pantry and laundry closets. I highly recommend The Closets Company for any custom closet, shelving, or storage needs in your home or business.
Response from The Closets Company
"Thank you for your kind words! We love to hear from our clients. Emily is a great designer, always doing her best to give her clients what they need. We pride ourselves on the professionalism of our designers, staff and installers and we are happy that you had a great experience with us. It was a pleasure working with you! We can't wait to be of more help in your future projects."
Bonnie R.
Jul 2016
He was wonderful; I would recommend him to my friends.
Response from The Closets Company
"Thank you for your review! Hope we can be of your service for future projects."
Marian L.
Oct 2015
Very well.
Response from The Closets Company
"We appreciate your feedback. Thank you for your review!"
Robert H.
Aug 2015
From the initial contact to the completion of the projects, they performed in a professional and courteous manner. They invited us to their showroom and then sat down with us to design exactly what we wanted. They started the job and completed all work as promised and were able to accommodate any small changes/additions were made during the process. The personal attention of all the family members and their quality products makes this an exceptional company and anyone needing cabinets cannot go wrong in using them. They are truly remarkable in their attention to detail and the followup service they provide if any adjustments are required. We will be happy to talk to anyone who has questions about our experience with this great company.
Response from The Closets Company
"Thank You [Member Name Removed],for your review! We are thrilled that you're happy and that everything came out to your liking. Let us know if we can be of any further assistance."
Deborah R.
Jun 2015
I was very impressed with the showroom walk-in closet
exhibit--especially the corner shoe shelf. Oscar came to our home, measured our
closets and asked me and my husband what our individual closets needs were.
Once that task was finalized, Oscar proceeded to draw my dream closet with
mirror doors that housed countless shelving for my many pocketbooks, corner
shoe racks that extended to one full side of a wall, racks for long and short
tops, pant racks, drawers, and shelving. He also drew my husband's closet that
was beautiful. He provided a very reasonable price; and the next day my husband
and I signed the contract. Also, computer generated designs based on his actual
drawings of the closets were provided to us.
On the day of the installation, the workers arrived promptly, were
professional, worked efficiently and cleaned up all debris. When the closets
were completed, I was so happy I could not believe how beautiful both closets
turned out. The soffits at the top of the closets, the white backings of the closets
and the elevation of the closets off the floor added character and class.
My closet exceeded my expectations with the full length mirror doors and
shelving inside them. Shoes and pocketbooks are my passion and now my husband
can buy me more (smile) because I have room!
Thank you so much Oscar and your EXPERT Installers at The Closets Company!
Debby and Jeff Chesin
exhibit--especially the corner shoe shelf. Oscar came to our home, measured our
closets and asked me and my husband what our individual closets needs were.
Once that task was finalized, Oscar proceeded to draw my dream closet with
mirror doors that housed countless shelving for my many pocketbooks, corner
shoe racks that extended to one full side of a wall, racks for long and short
tops, pant racks, drawers, and shelving. He also drew my husband's closet that
was beautiful. He provided a very reasonable price; and the next day my husband
and I signed the contract. Also, computer generated designs based on his actual
drawings of the closets were provided to us.
On the day of the installation, the workers arrived promptly, were
professional, worked efficiently and cleaned up all debris. When the closets
were completed, I was so happy I could not believe how beautiful both closets
turned out. The soffits at the top of the closets, the white backings of the closets
and the elevation of the closets off the floor added character and class.
My closet exceeded my expectations with the full length mirror doors and
shelving inside them. Shoes and pocketbooks are my passion and now my husband
can buy me more (smile) because I have room!
Thank you so much Oscar and your EXPERT Installers at The Closets Company!
Debby and Jeff Chesin
Response from The Closets Company
"Your feedback is very important to us! We are so glad to hear that we exceeded your expectations. It was a pleasure working for you and hope to hear from you for your future projects."
Rick M.
May 2015
A resolution was reached which wound up costing us an additional $600 to $700 dollars from the initial estimate which was for the highest end closet material. The material that best matched was the middle grade material, which when calculated, was still too much money when you consider the chain of events that took place.
The fact of the matter was they did not show us all available material samples in order for us to make an informed decision. The fact of the matter was when we first did not see eye to eye with their initial proposal to remedy the situation I asked them to remove their product from the house and keep the $1500 deposit, he left and said okay. Only to change his mind the next day and force us to accept the material and pay them 100% of the contract or the additional $2000 for the new matching material.
As always there is two sides of the story, and I am sure their version will be much different. But I can assure you that what I am posting is an accurate description of our dealings with this company. If you decide to go with them make sure you have all available information and that you're are 100% certain the product you pick is what you want and not what they think you should have from behind their desk after only a short visit to your home.
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DO NOT USE THIS COMPANY. There are plenty of other closet companies to choose from, and we wish we never called them. They did not provide us with all possible color samples UNTIL AFTER we realized the selection we made was in fact gray when the entire home is brown with earth tones. Please also keep in mind their installer said it does not match and as well his cousin who came to home to deliver additional material agreed it did not match! When they came back out to look at how the color turned out it was THEN, after we signed a contract, that the color samples came out, and in fact they had about 40 to choose from!! BUT
FOR SOME REASON WE WERE ONLY GIVEN TWO!! AND THE TWO we were given was of textured material that had the highest mark up. But the one that is an exact match mark up wasn't as high.
Each and every time the owner came to house we had massive projects going on, and instead of making sure we HAD ALL AVAILABLE INFORMATION TO CHOOSE FROM, he seemed more interested in writing the contract and getting the deposit check.
I told them to keep the 50% deposit check and remove the one closet out of three they completed, but that is not good enough. They want all their money because they don't have to room for our material. Their solution, keep what we had ordered which does not match or spend an additional $2000 which would bring to total bill for three SMALL (non walk-in) closets to just OVER $5000!!! All for particle board constructed materials.
The bottom line, we DID NOT HAVE ALL AVAILABLE INFORMATION to make our final decision on the closet portion of the home remodeling project!! And for the past month an a half we have work with EVERY SINGLE trade and service provider out there to the
tune of $10s of thousands of dollars and The Closets Company WAS THE ONLY business or service provider that did not deliver or provide the service expected. This was the only project that is causing massive aggravation, and believe me there has been a lot of hiccups with this project home of ours, BUT THEY ALL HAVE BEEN WORKED OUT, EXCEPT FOR THIS ONE! So beware.
The fact of the matter was they did not show us all available material samples in order for us to make an informed decision. The fact of the matter was when we first did not see eye to eye with their initial proposal to remedy the situation I asked them to remove their product from the house and keep the $1500 deposit, he left and said okay. Only to change his mind the next day and force us to accept the material and pay them 100% of the contract or the additional $2000 for the new matching material.
As always there is two sides of the story, and I am sure their version will be much different. But I can assure you that what I am posting is an accurate description of our dealings with this company. If you decide to go with them make sure you have all available information and that you're are 100% certain the product you pick is what you want and not what they think you should have from behind their desk after only a short visit to your home.
--------
DO NOT USE THIS COMPANY. There are plenty of other closet companies to choose from, and we wish we never called them. They did not provide us with all possible color samples UNTIL AFTER we realized the selection we made was in fact gray when the entire home is brown with earth tones. Please also keep in mind their installer said it does not match and as well his cousin who came to home to deliver additional material agreed it did not match! When they came back out to look at how the color turned out it was THEN, after we signed a contract, that the color samples came out, and in fact they had about 40 to choose from!! BUT
FOR SOME REASON WE WERE ONLY GIVEN TWO!! AND THE TWO we were given was of textured material that had the highest mark up. But the one that is an exact match mark up wasn't as high.
Each and every time the owner came to house we had massive projects going on, and instead of making sure we HAD ALL AVAILABLE INFORMATION TO CHOOSE FROM, he seemed more interested in writing the contract and getting the deposit check.
I told them to keep the 50% deposit check and remove the one closet out of three they completed, but that is not good enough. They want all their money because they don't have to room for our material. Their solution, keep what we had ordered which does not match or spend an additional $2000 which would bring to total bill for three SMALL (non walk-in) closets to just OVER $5000!!! All for particle board constructed materials.
The bottom line, we DID NOT HAVE ALL AVAILABLE INFORMATION to make our final decision on the closet portion of the home remodeling project!! And for the past month an a half we have work with EVERY SINGLE trade and service provider out there to the
tune of $10s of thousands of dollars and The Closets Company WAS THE ONLY business or service provider that did not deliver or provide the service expected. This was the only project that is causing massive aggravation, and believe me there has been a lot of hiccups with this project home of ours, BUT THEY ALL HAVE BEEN WORKED OUT, EXCEPT FOR THIS ONE! So beware.
Response from The Closets Company
"Dear Client, It is important to us, at The Closets Company, that our customers are satisfied. We have been in business for 13 years and we serve many customers a week. It is unfortunate that your experience with us was not a satisfactory one. We strive to give the best customer service to each and every client by following our formal procedure of presenting our company and our products. After your designs were done, you were welcomed to our showroom where you viewed a model of the quality and finished product, as well as, the extended choice of colors that we provide. There were two colors you both fell in love with. The color that the designer suggested was too dark for your taste. Therefore, you both picked the other color—a textured gray color exposed in the showroom. You were also given a sample piece of the textured gray-colored melamine to take home. That was, unquestionably, the same color that you both agreed upon to be installed in your home. Our installations are approximately a three week wait, but we provided you with an installation within one week in an attempt to exceed your expectations. Once the closets were installed, you did not like the color of the closets and wanted the product removed. Our company does not warranty color taste decision in the final product. Especially if the client is indecisive in these aspects. Overall, we feel that we took care of you and your wife in a professional manner to make you feel comfortable working with us. We provided you with the best of our knowledge to keep you satisfied and happy with the product you chose at the beginning. We understand you were going through a lot of renovations at home that may have added to your frustration in this situation. However, we came up with a solution with your wife, who was professional and polite to come to an agreement with us. The Closets Company thanks you for working with us."
Gwen B.
Jan 2015
Diego was a pleasure to work with. He says he guarantees his work and I can attest to that. After seeing the wall unit installed, I didn't want so many holes on the end panels and, although, I was not specific when the plans were drawn up, he changed out all the end units without any extra charges. I then asked him to draw up plans for my home office and was very happy with the results. I hired his company for my home office also. Diego was very accessable and always available for his clients. He came out to my home whenever I needed him. His workers were very professional and went above and beyond. They were on time and worked diligently. I definitely would recommend this company to anyone I know.
Response from The Closets Company
"Thank You for your feedback! It was a pleasure working for you. And please don't hesitate to reach out to us if you have any upcoming projects."
Licensing
State Contractor License Requirements
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FAQ
The Closets Company is currently rated 4.1 overall out of 5.
The Closets Company accepts the following forms of payment: CreditCard
No, The Closets Company does not offer free project estimates.
No, The Closets Company does not offer eco-friendly accreditations.
No, The Closets Company does not offer a senior discount.
No, The Closets Company does not offer emergency services.
No, The Closets Company does not offer warranties.