
Pest Relief
About us
Welcome to Pest Relief, your premier commercial and residential pest control company. We are a family-owned and operated company that has been proudly serving the Boca Raton, Fla., area, including Broward and Indian River counties, with quality services at affordable prices. With over 33 years of knowledge and experience, we are confident that we will resolve all of your pest problems.
Business highlights
Services we offer
Animal Control, Ants, Disease Control, Fire Ants, Fleas, Grass, Insect Control, Mice, Pest Control, Rats, Roaches, Termites, Ticks, Tree & Shrub Insects & Diseases, Turf, Wildlife Removal & Exclusion
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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81% | ||
0% | ||
4% | ||
4% | ||
12% |
From the beginning, Bill was very professional and flexible with setting up the first appointment. He has a lot of knowledge about the brown dog tick and how to get control of it. When I moved in to the neighborhood May of 2012, I had no idea the ticks were a major problem. In fact, its a big problem all over south Florida. Our poor Shepherd:-(
The first appointment, Bill came out to fog/spray the inside and outside. We had to leave the house for about 4 hours. Over the next 2 weeks I noticed a difference in the amount of ticks I was finding. Specifically the problem areas were behind/under the furniture and throw rugs. Bill and an assistant came back the second time and did the same thing except Bill applied a heavier spray to the yard. It was after this visit, that I noticed a huge difference. I went from pulling 2-3 ticks every other day off my dog to 1 tick about every 7 days. I wasn't finding ticks behind the couch anymore or under the rugs. A final routine visit was done for spraying the inside and outside. To this day, I can honestly say I'm not pulling anymore ticks off my dog or finding them in the house.
We have a peaceful house again. There is no more aching backs from spending hours on the floor with my dog pulling ticks off. No more moving furniture and pulling rugs up. I've learned so much about these pests. If you think you can control these pests by yourself, your going to be wasting money and time. Let Pest Relief give you relief:-)
I have never felt the need to leave a negative review for a business before. But because of the truly horrible service I have received (I paid him in full for an initial service, which includes a 60 day guarantee, yet I still have roach issues and he refuses to return to retreat), and because of the offensive ethnic slur he used in his letter to me I felt the need to warn other customers.
I would recommend them to anyone and am considering using them for regular pest control visits.
About 2 weeks later, we inform him that we still had an ant problem. He sent out one of his representatives to reapply the spray. The representative told us that this application should be good for approximately 2 months. Three weeks later we still had the ant problem. I called Bill to tell him that we still had a problem. I requested him to come out again., Since our problem wasn't resolved, I wanted to clarify that there wouldn't be a charge. He agreed and told me he would call me back. I never received a call from him. After calling several times I gave up.
"My name is Bill McGuire and I am the owner of Pest Relief Inc. I was not going to dignify a respond to this customers complaint but as I read all my other reports I think I should at this time. My Angie's List reports speak for themselves as to our service that we provide the community and our professionalism. I was called to this customers house for Ghost Ant elimination. After initial consultation I found that this customer had some personality issues. Being in this type of business you meet all kinds of personalities. There has not been any insect problem that I have not been able to solve. Nor has there been any personality that I have not been able handle. The member was by far a little out there. I was not able to treat behind electrical outlets because she caulked all of them so no entry could be made for treatment or for ants to enter. I told the customer that she had to remove the outlets to insure the best results. The customer followed me throughout the home during my treatment and inspection. Sanitation was poor. I spent an hour at the home inspecting and making treatments inside and outside. Pest control companies do not treat counter space as it is illegal and would contaminate that food surface area.. At no time did we treat around her toothbrushes or her linens. I say this because I provided the initial service visit.This would certainly be unprofessional and illegal.. And as I stated before, the member followed me around the house. After the initial visit I recommended to her to clean food material from counters and remove caulking from electrical outlets. Also there were cracks around windows that needed to be sealed to prevent entry and this was not done either. On the second visit we found that she did not do as we requested. We retreated as best we could, at no additional charge and informed the member that a guarantee can not be given due to the fact that our recommendations were not met. She was not happy with my response. Her husband then called 2 weeks later and requested another visit. I asked if they completed our recommendations and he said no, but he wanted Pest Relief to come out anyway because I was paid. I then said no further visits will be made unless they do their part to help. In order to eliminate an insect issue, customer cooperation is needed. This a partnership. We did our part, she did not. I will personally do anything necessary to solve a problem to make a customer happy even it it means losing money. I take exceptional pride in my work and it shows with the reports that I receive. I have been practicing pest control in Broward County for 30 years and I have never lost a customer due to poor service. NEVER!"
"Thank you for your kinds words. We will always do our best to keep you satisfied"
"Thank you for the kind words. We will always do what is necessary to keep you satisfied."
Licensing
State Contractor License Requirements
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