Natal Air Conditioning

Shoddy patch work on duct installation. System lasted for less than 4 months of operation. Wouldn't honor warranty. Seemed to be looking for a way out of taking responsibility from the jump. Just absolute trash. I even have pictures of the horrific job they did. Please try anyone else, you will be better off.

We hired another company. It cost $140.00 instead of $10,500.00. That was three months ago. Everything is still running great. I would not recommend this company to anyone for anything. Like I said, Something changed!!

This is a first-rate company. My condo is rented to my sister and her family. Natal sent two VERY professional techs to provide assess the problem with the AC. It was determined that my central a/c died and needed to be replaced- air handler compressor ...the whole works. Needless to say, this needed to be done quickly, this is after all south FLA. They first came on a Tuesday and my condo was nice and chilly by Thursday. I have been using Natal for many years. As a matter of fact, the unit they replaced was originally installed (by Gary) and maintained by these guys. I would only do HVAC business with NATAL for my properties in FLA. Thanks to Gary, Nicky and especially our top-notch, highly professional technicians Mike and Rory!!!! I HIGHLY RECOMMEND USING THESE GUYS!

The price was fair. They showed up when they said they would and did a excellent installation job. I will be recommending them to my friends and family. They also did a great job of following up after the sale. Very happy with them.

I originally was searching for a Carrier AC system to replace my current American Standard system, I called in total about 5 companies (2 Carrier, 2 American Standard, 1 Thrane) and received quotes ranging from 9K to 4K for a 2000 sq. ft home. Using FPL, Angies List and Manufacturer websites, I located Natal Air Conditioning. While Natal did not have the amount of reviews on Angies List that some installers did, I did find positive comments on BBB and Manufacturer site along with Natal being FPL certified. Natal gave me three install options with complete pricing, offered me the FPL rebate and even included the permit and Nest Thermostat in the final invoice. (One Stop Shop). I confirmed the quote, set up the install date and waited. Team arrived on time day of install on time. I had to go to work but left my partner in home to be onsite if needed. I got the call I had been expecting about 2 hours later, we hit a problem. Nothing major just some issues with the pump and electrical connection. We got the issue fixed in about 20 mins and finished the install. I got home to a very cool home (did I mention old system was not sized correct for my home) with a Nest thermostat. The install all went so smooth, I was scared. Next day, the AC went out and I got team on the phone immediately. Within 30 mins, the guy who did the install was back, found the issue and corrected it immediately (a small piece of insulation was in a pipe causing the breaker to flip). Actually, we learned the safety steps worked, the response of Natal was good, and the system has worked nicely ever since. We closed the permit last week with no issues. My problem now is my home is very cool sometimes cold, I have to relearn my temperatures. I was expecting a big issue and lots of problems based on other stories I had read but I did not have any problematic issues with Natal and the team (Especially Jessica). I was super happy with the pricing, the product and service, I would use them again.

Well I have to really take the time to praise the team at Natel Air Conditioning, I have used them before on my personal home and it was a pleasure doing business with them. My daughters AC Conditioning system had it's last days and she is expecting a baby in 2 weeks, it was very uncomfortable for her and her family. My daughter being a hands on mother she started contacting other companies to get quotes. She soon realized that changing an AC unit requires time to search for the correct company and to secure a reasonable price. I informed my daughter that I was taking over the project and I contacted Margie and her staff and they were so proactive and helpful. I'm very glad that I called them again because they went out of there way to assist us, in one day they had the unit at our daughters home early next morning. if you are looking for honest people that can service you and won't forget you as a client and there pricing is extremely competitive, stop searching do your self a favor and contact Natel.

Excellent work ethic. Price was great. The best company around here

Work was completed efficiently and extremely happy with the overall experience

Great. Knowledgeable technician. Very clear about what was wrong and quote to fix. Reasonable price

The good grades I gave was for the workers that came. They were quiet, respectful. Even when I had a problem are they left they returned to explain. The bad grade has to do with the customer service people...one in particular. She's rude and does not give you a chance to speak. I had a problem & emailed them but to this day did not get a response. Bad part is I have a service contract with them. I'm guessing I don't have a choice but to use them again but, would certainly NOT recommend them to anyone.