Mexican Tile Specialists
About us
No sub. All tile installation done by owner. License number: v-18119.
Business highlights
45 years of experience
Services we offer
Sealer removal, chemically clean & reseal, pickling, remove dirt, resurface, scratches & black heel markds & mexican tile installation., scuffmarks, white washing
Amenities
Free Estimates
Yes
Reviews
3.26 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 17% | ||
| 33% |
Showing 1-6 of 6 reviews
Barbara W.
Jul 2016
The house looks absolutely disguising. I tried to get him to come out and fix the problems but he thinks that there is nothing wrong. The tile was installed completely improperly in a substandard manner in which not only were the grout lines were completely uneven, many of the tiles are defective and don't look right. The whole installation is uneven. Even when you walk on the tiles it hurts your feet because they're so uneven. There is large bumps throughout the floor and it's not level. I paid a premium to get the best tiles available so it should be more level than normal Mexican Tiles. The final disaster came toward the end when he left grout covering the edges of the tile. He let this grout dry over the tiles and he was about to seal the tile with the grout on all of the edges. He used a chemical to take the grout off and it turns out that this would actually take the color out of the tile. Once the sealer was put on you could see all of the problems in the tile. Now there is a blotchy white film over almost all of the tiles. The floor was so dirty when he put the white grout in makes the grout even look dirty. He was not clean at all throughout this job. I now have to rip out 1800 Sq Ft to get replaced. My whole home is supposed to be remodeled but now I have to hold up on my kitchen until we can get the floor finished. I have sent him demand letters trying to get his insurance information.
Jennifer H.
Jun 2014
He came took the measurements, gave me the quote. They show up first day and everything went well, the second day didn't go as well. They didn't do the job right. You can see bubbles. I have pictures and they won't come back and fix the problem. They only charged me for half. Now it looks like I have to redo the whole thing again.
Response from Mexican Tile Specialists
"Customer would not allow us in to finish the job on the final day. She still has some of our equipment she wouldn't allow us to retrieve. She didn't give us the opportunity to even see or address what her concerns were. I've been in this business for 35 years and this is the first time this has ever happened. We are the best at what we do, but we can't read minds."
Jeanne V.
May 2013
unknown
Katherine B.
Nov 2012
Excellent, professional company.
James K.
Aug 2010
They partially stripped floors, applied new sealer over tiles they stripped but did not completly clean with result being spotted tiles, also got dirty sealer on most baseboards...not professional
Marci C.
Aug 2008
Company was extremely punctual and the person who gives quote also does service.
Licensing
State Contractor License Requirements
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FAQ
Mexican Tile Specialists is currently rated 3.2 overall out of 5.
Yes, Mexican Tile Specialists offers free project estimates.
No, Mexican Tile Specialists does not offer eco-friendly accreditations.
No, Mexican Tile Specialists does not offer a senior discount.
No, Mexican Tile Specialists does not offer emergency services.
No, Mexican Tile Specialists does not offer warranties.