John Herbecks Auto Repair logo

John Herbecks Auto Repair

About us

John Herbeck's has been around for over 25 years, a family business that will keep you coming back for your vehicle needs. From all major repairs to a quick oil change, even a complimentary car wash and shuttle service, we do it all. We offer you high quality service at a very competitive price, beautiful spacious office so you could feel right at home. Our main goal is 100% customer satisfaction and cars done right the first time. John Herbeck's Auto Repair is independently owned and operated. We pride ourselves on high quality customer service, long standing relationships and treating our customers honestly and fairly. Drop your car off today and allow us to provide you with excellent service. We look forward to maintaining your vehicle.

Business highlights

40 years of experience

Services we offer

& Brakes, Air Conditioning Systems, Alternators, Batteries, Electric, Engines, Exhaust, Maintenance, Mufflers, Radiators, Suspension, Transmission

Accepted Payment Methods

  • CreditCard
Reviews
4.851 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
0%
2
0%
1
4%
Showing 1-25 of 51 reviews
Mitchell S.
May 2018
1.0
$60
Very high estimate and high bill for a few minutes work. I do not recommend this repair shop!

Ronald S.
Jul 2017
5.0
Yes, I recommend this pro
$1,800
Excellent--Drew worked with my extended warranty company. From the moment you walk into the office, they are very professional and courteous. Most importantly, they diagnosed the problem correctly, and fixed it quickly. They are now my new go-to shop for auto repairs!

Frank R.
Apr 2017
5.0
Yes, I recommend this pro
$100
.

Joseph P.
Nov 2016
5.0
Yes, I recommend this pro
Very well.

Donna B.
Oct 2016
5.0
Yes, I recommend this pro
$55
Good. They were prompt, thorough, and reasonable.

Thomas B.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from John Herbecks Auto Repair
"Thank you very much for your kind review, Mr. [Member Name Removed]. We want to be THE automotive repair shop you can rely on for honest quality repairs. We value each and every customer that walks through our door and will go the extra mile. Thanks again,"

Lisa G.
Apr 2016
5.0
Yes, I recommend this pro
$320
They are honest and trustworthy.Excellent job and I highly recommend this repair shop.
Response from John Herbecks Auto Repair
"Dear Mrs. [Member Name Removed], Thank you very much for your kind comments concerning our work and our service. Our motto is 'good and honest auto repair" and you confirmed that we do as we preach, We hope to see again at you convenience. Thanks again Drew Ciba"

Roberta G.
Mar 2016
5.0
Yes, I recommend this pro
unknown
Response from John Herbecks Auto Repair
"Dear Mrs. [Member Name Removed], It was very kind of you to send your kind comments about our company to our friends of Angie's list. You have been a client of John Herbeck's for a few years and are the best testimony of our constant quality and honesty. Thank you very very much, I am sure will continue to be good friends for many years to come. Give my best regards to your husband [Removed Member Name] . Drew Ciba"

Christopher C.
Jan 2016
5.0
Yes, I recommend this pro
$100
unknown
Response from John Herbecks Auto Repair
"Dear Sir, It was extremely nice of you to send a note of appreciation to Angie's list concerning the quality of our services . We find the fact that you spent the time to send the note, as extremely nice and very rewarding for all of us at Herbeck's Auto Repair. We are always trying to do our best for all our clients, but when they are as kind as you are our job is particularly rewarding. Thanks again and we hope that you will keep us in mind for any of your vehicle needs . Thank you very much again. Drew Ciba (Owner)"

Carol R.
Nov 2015
5.0
Yes, I recommend this pro
$1,300
Very responsive over the phone to quote the work and set up an appointment.  Excellent work.  Performed work in timely manner.
Response from John Herbecks Auto Repair
"Dear [member name removed], it was very nice of you to send your note of appreciation for the work we did on your vehicle to Angie's List. It was very appreciated and a nice gesture. We always try to do our best for all our customers, this is the only way we operated for over twenty years, and the only way we plan to operate for the next many years to come. Thank you again and we hope to see again whenever we may be of service. Drew Ciba"

Teobaldo P.
Oct 2015
1.0
$231

At the time it seemed like all the work was done correctly. They also suggested that I replace valve cover gasket and wiper blades which I declined. Today I was checking the oil level which I have been doing on my own for several years. I found that the oil dipstick was missing I then found that part of the dipstick was pushed into the tube and was impossible to take out because it was sealed with some sort of plaster. I only notice it until today because I was checking the oil level. The last time I checked oil level there was nothing wrong with the dipstick. The one time I take it to  John Herbecks Auto Repair is when the problem occurred. Once again I check oil level periodically


Your response is as expected. Eventually I was able to retrieve the oil dipstick and clear all the junk that was put in there thanks to instructions from a you tube video on how to do it. This is the only time I have ever had this problem and it occurred after taking it to your shop. I am not asking for compensation but I do believe that it was done on purpose by one of your mechanics. I would not and will not recommend your shop to anyone I know and I definitely will not be returning to your shop for any service.



Response from John Herbecks Auto Repair
"Dear Mr. [Member name removed], We received your letter addressed to Angie's list, this morning and have tried, unsuccessfully, to call you at the phone number we have in our records. Unfortunately we must have recorded the wrong number as it shows that has been disconnected. We are at loss to understand what happened to your oil dipstick. We spoke with the mechanic that handled your car and he could not remember touching the dipstick. In any case we wish to invite you at your convenience to our garage at any time we are open ( Monday to Friday from 8 a.m. to 5.30 p.m and Saturday from 9 am to 1 pm) To replace your dipstick at our cost and make sure that everything is ok. Again we are very sorry if in any way we caused you any difficulties. Hoping to see you soon and, again sorry. Drew Ciba (Owner)"

Brian C.
Oct 2015
5.0
Yes, I recommend this pro
$125
Outstanding service!  Fair and honest price.  Provided pick up service.  My car was washed and fixed perfectly when I returned! 
Response from John Herbecks Auto Repair
"Dar [Member name], It was very nice of you to inform Angie's List about our service and your feelings about it. This is the standard of service that we offer to all our customers, and thank you again for your nice words. Hope to see you again . Best regards Drew Ciba"

Eric W.
Sep 2015
5.0
Yes, I recommend this pro
$450
I took my car in for repairs to John Herbeck's Auto Repair in Pompano Beach because I was quoted nearly $300 less on the same repair job that some other auto repair shop  just down the same street was asking.  I won't mention the other shops name that wanted to overcharge me, but  I will say that they're just 2 miles south on the same road near N. Dixie and W. Atlantic Blvd. and they will overcharge you for major repair work on your vehicle.  John Herbeck's Auto Repair on the other hand, is honest and professional and performs excellent work while charging a fair price all backed by an excellent warranty.  I wasn't about to pay $744 for a job that should have been around $500 no matter how popular that other shop is on Angie's List.  It just goes to show you that you shouldn't rely on Angie's List by the grade the provider has received or the total amount of reviews when deciding which provider to use--read the customer reviews carefully on Angie's List like I did and make a more informed choice.  And it always helps to get 2 or 3 quotes by different auto repair centers to find the best place for auto repair work.  
Speaking of the work done to my vehicle:  I had this annoying sound that resonated fairly loudly in the cabin when I reached speeds of 50 mph or faster and it didn't feel safe while driving.  It turned out that my right front wheel bearing needed to be replaced along with the axle--that's where the vibration was coming from that was causing all the noise.  After the repair was performed, the noise level dropped about 90% inside the cabin; the other front wheel is starting to make a little noise but does not need to be repaired just yet and that's where the remaining noise is coming from.  My mechanic, Mike, did an excellent job with the repair and spent some time test driving my car to check the quality of his work.  Now I can breathe a sigh of relief knowing that my car is totally safe to drive!  I would definitely recommend this repair shop to a friend.  Thanks Drew and Mike for excellent work.
Response from John Herbecks Auto Repair
"Dear (Removed member name) WOW, This is very very nice. You have no idea of how much we appreciated your comments . So does Mike and the entire crew. We are very proud of our reputation for good and honest service. Many many thanks, Drew Ciba"

Jenny V.
Sep 2015
5.0
Yes, I recommend this pro
I can't say enough great things about this company. After being quoted two different quotes from a nearby garage, I decided to go to Herbeck's. They waited for me to arrive on a Saturday afternoon just as they were closing. I was quoted almost half what the other company quoted and they let me know of a few things that may need attention in the next few months but made no attempt to push me to complete. They finished the service within a day. Drew, whom I worked with, was respectful and fair. I will definitely be returning for all of my repair and maintenance. HIGHLY RECOMMEND!
Response from John Herbecks Auto Repair
"Dear Ms. [removed name], It was a great pleasure to receive your comments . We are all delighted to be able to provide you with the kind of service that Angie's list asks from all of its providers of service. As you were kind enough to mention we performed in accordance with our slogan that is, "we are a good and honest auto repair shop." Thank you again and look forward to see you soon."

James P.
Sep 2015
5.0
Yes, I recommend this pro
$700
they did a great job
Response from John Herbecks Auto Repair
"Dear Mr. [Removed member name], we have been informed by Angie's List, of the nice and positive comments you have expressed about our services. It was a real pleasure servicing your vehicle, but it was particularly gratifying when clients like you spend the time to appreciate our work. Thank you very, very much. Your comments were really appreciated. Hope to see you soon. Drew Ciba"

Jill S.
May 2015
5.0
Yes, I recommend this pro
$40
No problems. Professional and polite.
Response from John Herbecks Auto Repair
"Dear (removed member name), thanks again for spending the time to notify Angie's List of the quality of service we offered you. It was a pleasure to take care of your vehicle, and hope to see you at the next oil change or any other service we can offer you in the future. Again thanks and best regards Drew Ciba"

William F.
May 2015
5.0
Yes, I recommend this pro
$580
Went very well ,they were professional . I am using them on another vehicle and will have my scheduled maintenances items done  by them .
Response from John Herbecks Auto Repair
"Dear Sir, thank you very much for your kind comments . We always try our best to please all customers as this is the only way to keep being in business, but also because sometime someone like you has the courtesy to let us know that appreciate what we do, and this is really the best way to feel like having done a great job. Thank you again. Drew Ciba"

Warner M.
May 2015
5.0
Yes, I recommend this pro
$500
unknown
Response from John Herbecks Auto Repair
"Dear Mr. [Member name removed], Angie's list informed us about the positive comments that you had for the work we performed on your vehicle. It was extremely nice of you to go dedicate some of your time to report your satisfaction . Thank you very much, and while we hope that your vehicle will be in top shape for a long period, we will be always very happy to see again in our shop. Best regards and again thanks Drew Ciba"

Nathan W.
Apr 2015
5.0
Yes, I recommend this pro
$700
unknown
Response from John Herbecks Auto Repair
"Dear (removed member name), It was a real pleasure reading your kind comments concerning our service. We are very happy that your car is running again as new. That is what we do, but your comments make all our work worth while . Thank you very much for your kind comments. Hope to see you again to be of service. Drew Ciba"

Dan W.
Mar 2015
5.0
Yes, I recommend this pro
$1,100
unknown
Response from John Herbecks Auto Repair
"Dear [member name removed], Thank you very much for your kind comments on our work and our service. It was a pleasure to serve you. Positive comments like yours are very important for us to continue providing the best service like a good, honest repair shop should do . Drew Ciba"

Donna B.
Jan 2015
5.0
Yes, I recommend this pro
$90
.
Response from John Herbecks Auto Repair
"Dear [member name removed], It was a pleasure to see you again ! I wish to thank you very much for your positive comments about our service. It is very rewarding for us to see that our clients appreciate what we do and motivates us to continue providing good service at honest prices for the future. Again thank you very much. Drew Ciba"

Heidi B.
Nov 2014
5.0
Yes, I recommend this pro
$1,000
Car towed to John Herbeck's after a major leak that left the car undriveable. They worked me in and got me back on the road that day. I appreciate how Herbeck's consistently delivers awesome service with respect and a thorough explanation before the work is done.
Response from John Herbecks Auto Repair
"Dear [Members Name], Thank you very much for your kind words. We have had the pleasure to be your mechanic for quite a number of years and you are always so kind and appreciative. It is indeed an honor to have you as a client . Thank you again Drew"

Jay S.
Oct 2014
5.0
Yes, I recommend this pro
$250
Great service. Very professional and knowledgeable, they performed the service on schedule and as expected. I do trust this shop!
Response from John Herbecks Auto Repair
"dear [member name removed], It was a real pleasure taking care of your vehicle, we really appreciate your comments and hope to be of service for you in the future. Again many thanks Drew Ciba John Herbeck's Auto Repair"

Ellen B.
Aug 2014
5.0
Yes, I recommend this pro
$295
The car was brought in early. A courtesy car brought my son home and the car was ready for pick-up exactly when it was promised. The price charged was just under the quoted amount. I was very pleased with the service and will definitely bring my cars in for any future repairs.
Response from John Herbecks Auto Repair
"Dear {removed member name}, I wish to thank you very much for the very nice comments you had the courtesy to send to our friends of Angie's list. We are very proud of offering always the best possible service to all our clients. It is very refreshing when someone , like you in this case, have the kindness to let us know that our efforts were appreciated. You are a very nice person and so was your son. Thanks again Drew Ciba"

Robin P.
Jul 2014
5.0
Yes, I recommend this pro
$1,050
Very refreshing experience contacting John Herbeck Repair. We made an appointment for the car, arrived and met by Drew in an immaculate auto repair shop! He overlooked the car right then and advised as to the repairs needed and the estimated cost. The car was left for repairs to be completed. Drew contacted us once completed. They took pride in their work and our car as if it was a family member, keeping it safe and giving it a nice wash and cleanup in addition to the repair work! Awesome!
Repair costs were less than expected AND the Angie's List Discount offered was an additional blessing at this time.
Highly recommend this repair shop (family run business)!
Professionalism, Trust and Honesty is the atmosphere here!
Response from John Herbecks Auto Repair
"Dear [member name removed], What a wonderful letter !! We are very proud of our quality of work, and your letter is the best reward. Thank you very much for your wonderful words and for your compliments. we are here to do "Ordinary things extraordinarily well" and is a real pleasure to hear from satisfied clients. Drew Ciba"
Showing 1-25 of 51

Licensing

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FAQ

John Herbecks Auto Repair is currently rated 4.8 overall out of 5.

John Herbecks Auto Repair accepts the following forms of payment: CreditCard

No, John Herbecks Auto Repair does not offer free project estimates.

No, John Herbecks Auto Repair does not offer eco-friendly accreditations.

No, John Herbecks Auto Repair does not offer a senior discount.

No, John Herbecks Auto Repair does not offer emergency services.

No, John Herbecks Auto Repair does not offer warranties.