East Coast Windows & Doors (ECW), Inc is South Florida’s premier window and door contractor. Specializing in window and door sales and installation, we do residential, commercial, window and door replacement, and new construction. Family owned & operated. ECW launched its operation in 1996 as a window and door repair and installation company. By 1998, ECW became incorporated and began building its reputation of excellence and know-how by mostly referrals. In 1999, ECW bought out the window division of a larger general contractor and continued to grow while maintaining their impeccable reputation. Standing behind their work and excellent customer service skills has made ECW one of the biggest impact window and door specialists in Broward County. ECW currently occupies 10,000 square feet of warehouse space that houses the product showroom, office personnel, and product storage. Effortless hurricane protection! Sales and installation of non-impact windows and doors. LICENSE #CGC1504443, CC96-8170-GX. Additional email - [email protected].
Sales and installation of hurricane impact and non-impact windows & doors. Retrofit and new construction. Residential/Condos/Commercial Properties *Some limits may apply*
Garage doors. Hurricane shutters. We are not a repair company.
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Number of Stars | Image of Distribution | Number of Ratings |
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84% | ||
4% | ||
2% | ||
1% | ||
9% |
"We are sorry you feel that way. On 11/22/21 our service manager spoke to you and took your information. He explained that we are backed up on service and said that you were very understanding. He also noted that he made sure your door was secure and able to lock. I apologize that we are backlogged on service. We are short staffed at this time but I assure you we stand behind our install and you are in our system for a service call. We take reviews seriously and although this is not favorable, we will make sure to get out there and make it right. Thank you!"
"Thank you! It was a pleasure working with you!"
"Thank you very much!"
"Thank you for kind review! It was a pleasure doing business with you!"
"Thank you [Member Name Removed] for your repeat business and kind words :)"
"Thank you! It was a pleasure doing business with you!"
"Hi! You must have us confused with someone else. We have a database with all customers we go out to do an estimate. I searched for your address as well as your name and we have not been out to see you. We only have three people who do estimates. Chris the Sales Manager who has been with us since 2004, Justin who has been doing estimates for us since 2009, and the owner Ed who has been in the window business since 1988. I assure you that our people know what they are doing and can measure a window :) Thank you!"
"WOW! Thank you so much for taking the time to write such a wonderful review! We appreciate you and your mother's business!"
"We are sorry you felt that "we could not be bothered" with a one door installation. I can assure you that we would love to be able to do every job that calls in. However, and I am sorry if it was not explained well enough on the phone to you, we do not run a guy and a truck operation. The cost to send a full crew (we do not split crews) out for one door is very costly. We would still have to pay every person on the crew even though one guy could probably do it himself. So we could do it but we would have to charge you more than the job is worth in order to cover the overhead on the job. So to keep our quality high and our cost, to not only us but our customers as well, lower and competitive, we have had to set limits. We truly are sorry we were not able to help you and hope you found someone that was able to do it for you."
"Thank you for your understanding! And thank you for your nice comment. We look forward to working with you in the future."
"It was a pleasure working with you! We really appreciate you taking the time to write such a wonderful review. Thank you!"
"We appreciate your nice review even though we did not do your job. Thank you!"
"I believe this review is for a different company as we do not do window tinting."
"Thank you! It was a pleasure working with you!"
"Thank you so much for your wonderful testimonial! We appreciate your business and are happy that we have another satisfied customer!"
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Monday: | 8:30 AM - 5:00 PM |
Tuesday: | 8:30 AM - 5:00 PM |
Wednesday: | 8:30 AM - 5:00 PM |
Thursday: | 8:30 AM - 5:00 PM |
Friday: | 8:30 AM - 5:00 PM |