Atlantic Stone Source
About us
At Atlantic Stone Source, we have created an aesthetic, elegant and stylish difference in our products by combining the culture of old civilizations with the latest in production technology. Sourced from well known quarries, we produce the highest quality travertine and marble products in a wide variety of colors and finishes. Atlantic Stone Source counts with over 20 years of experience in the natural stone industry. We have acquired a solid reputation because we pride ourselves in providing our customers with knowledgeable, courteous, well-trained professionals who will help you select a material that will enhance any project while giving you the most competitive pricing in the market.
Business highlights
Services we offer
Atlantic Stone Source has a distribution center in Pompano Beach, Florida which consists of a 60,000 square feet warehouse. We keep a well-organized stock of pavers, travertine, marble, french patterns, copings, mosaics, glass, porcelain, slabs, mouldings, and tumbled tiles. We are continuously adding new creations to meet our customers’ needs while maintaining a high quality standard. With access to over one million square feet of slabs, travertine and marble, as well as over 750 thousand sq
Services we don't offer
We do not provide installation services.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- PayPal
- Check
- Visa
- Discover
- MasterCard
- 3
Assorted photos uploaded by Atlantic Stone Source
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 0% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 100% |
Filter reviews by service
"Mr. and Mrs. (Removed Member Name), back in Sept 2014, your sales representative tried to help you with this issue. I am sorry that you are still not satisfied with our efforts and that we are only hearing about it six months after the fact."
for our new home, my wife and I found what we believed was what we had been
looking for at Atlantic Stone. We were taken into the warehouse to see the
material, but of the 12 crates we purchased (over 2300 Sq Ft) we were only
allowed to see 2-3 pieces from 2 crates (company policy). Being uneducated as
to what to look for regarding quality of material, we trusted Atlantic Stone to
deliver a quality product. The material was paid for in full. Because we did
not need the material for several months, we were hesitant to purchase so far
in advance. However, Atlantic Stone agreed to hold the material in their
warehouse until it was needed. After 6 weeks, however, we were told they could
no longer hold the material and it had to be delivered. We argued that we were
told otherwise, but Atlantic Stone refused to hold the material any longer
without charging a ridiculous storage fee. My wife and I relented and the
material was delivered to our installer's warehouse (Atlantic Stone recommended
and referred) where it was held for another six weeks. Two weeks ago, the
material was delivered to our home. After opening over half of the crates of material and
laying approximately 70 pieces, the installers (again, Atlantic Stone recommended
and referred) advise my wife and I that the material was defective; more than
half of the material pulled from the first crates were damaged (cracked at
the edges, chipped along the sides, ect). The installer went on to say that
there was no point in continuing to lay the material as he would never have
enough "good material" to work with. I immediately called our sales
person from Atlantic Stone and advised him of the issue. This was on a Monday.
Meanwhile, the renovation on my home was at a standstill because everything was
waiting on the floor. My salesperson said that they would take care of the
problem. However, as the week went on, I was put off and delayed. I was told
they had more material coming in that week to replace the old, defective
material but it never did. I was told that the owner's were out of town in
Turkey and "unreachable" but that I could speak with the manager and
he could resolve the issue. I took the morning off work to go to their store
and speak with the manager. After waiting 30 minutes I was told by the manager,
Ossie, that he could not issue any refunds or credits or make any decisions
without speaking to the owners....who were in Turkey. I had now been run around
and delayed for a full week. The progress of work at my home had stopped for a
full week. I don't know why a company the size of Atlantic Stone has managers
in place incapable of resolving this type of issue or why in this day and age
of technology, they are unable to communicate with the owners in Turkey. It is
now 10 days later and I have not been contacted back by anyone. I have had pay
to have the old, defective material chiseled up and removed. I have also had to
pay to have the old, defective material re-crated. Finally, I have had to find
and buy all new material to be installed. I have tried over and over again to
resolve this issue with the owners. They are not cooperating. Because the
material sat crated for 3 months, I was not aware of the defect until just 2
weeks ago. I have been told by three separate professional marble installers
that this was not an issue in transportation. They all agree that his issue has
to do with the material itself and that the material is defective.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.