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Action Roofing

4.8(
18
)
Roofing, Plumbing,

About us

When it comes time to repair or replace your roof, you can hire just any company, or you can hire the people who genuinely care about you. Action Roofing will sit down with you and talk on a personal level. We are a team of professionals with your best interests in mind, and we will educate you as your jobs are performed. Action Roofing is built around people with a conscience and a genuine desire to do what’s right, and do it the right way. Here are some other reasons why we believe we are the best option for you: Highest-quality products - We install the #1 asphalt shingle brand in America! The best customer service in town The highest respect for your property and your time Honesty and integrity—we won’t sell you things you don’t need Free estimates More than great roofs—as licensed general contractors we can handle a variety of additional home projects. Financing options available Exceptional value

Business highlights

Emergency services offered
39 years of experience

Services we offer

Roofing

Services we don't offer

We do not do roof inspections, roof coatings or painting, or pressure cleaning.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.818 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
6%
2
0%
1
0%
Write a review

Filter reviews by service

Showing 1-18 of 18 reviews
Lana G.
Nov 2024
5.0
Yes, I recommend this pro
$200,000
Chris in Sales was knowledgeable, professional and thorough. Action Roofing fixed our roof leak promptly and at a reasonable cost. I highly recommend Chris and his team!
Julio M.
Mar 2024
5.0
Yes, I recommend this pro
Alex Lopez the supervisor at Action roofing is awesome everyday of the week and twice on Sunday. He takes pride in everything he does with his first class team of Arnold, Maseo, and Juan. My builder who was on site during a roof repair said I have the best crew and I agree
Rob R.
Apr 2018
1.0
$500,000
Received a report from a housing inspector which indicated a further assessment should be done by a roofing professional for a couple areas. Instead of making an actual assessment to see if the fascia needed to be replaced and look for an active leak in the flashing, the company produced a quote to replace everything - fascia, plywood, flashing, etc and the quote totaled nearly $5K. With fast and easy access to the attic and a basic inspection camera they could have done a proper job.
Kelly F.
Nov 2017
5.0
Yes, I recommend this pro
$1,800,000
...
Jennifer W.
Jul 2016
5.0
Yes, I recommend this pro
unknown
James T.
Feb 2016
5.0
Yes, I recommend this pro
unknown
Carol K.
Aug 2015
5.0
Yes, I recommend this pro
$380,000
It went perfectly. They came out and gave me an estimate to repair the roof and to replace it. I opted to replace as they had done a repair on a different section  of the roof in October 2013.  I did not see the advantage of another repair.  They came on time, finished on time and cleaned up after themselves. I am only waiting for the inspection by the city.
Arlene H.
Jul 2015
5.0
Yes, I recommend this pro
$395,000
unknown
Rance S.
Dec 2014
5.0
Yes, I recommend this pro
$84,200
.
Ruth F.
Oct 2014
4.0
$75,000
It took too much time to compete the job
Original contact person had a manner that seemed too familiar
Cost & quality of work were all OK.
Aster A.
Sep 2014
5.0
Yes, I recommend this pro
$290,000
I would recommend this company.  They did a good job.  Fair pricing.
Tony G.
Jan 2014
3.0
$400,000
Tried to give me 24 hour notice of doing the job even though I told them I wanted to replace the fascia and soffit on my own.  I was told it would be a one day job and it was not. My roof had rotted wood but had minor short term repairs to keep it from leaking. After the completion of the job had a 3 leak stains on my kitchen ceiling within a week. They came out a week after the leak started and fixed it but I was left having to repair the stain left by the poor quality of their work. The drip edge has several dents on it. Thankfully this is on the back of the house but if this was in the front I would be embarrassed. Not sure why I paid full price when it ended up costing me more money. Did not expect additional charges like having to repaint my ceiling when getting a new leak-free roof.
Response from

"Sorry to hear you were not happy with our work, we have investigated your file, and here is what we found to have happened. We have been in business since 1986, and want to make sure each negative review is accurate to what happened. 1. The Inspector for the building department came out and INSISTED we nail the replacement shingles at the tie-in to the main roof. ( This is against normal roofing protocol, but we have to do as they say to have it pass final) No nails should be in shingles at a tie-in, but these inspectors dictate how things are done. The leaks came after we received final inspection from the inspector, due to the nail issue. The stains on the ceiling were very small, did not require repairing, all they needed were a bleaching spray such as KILLZ. The"dents" that you mentioned about the drip edge metal were not caused by us, the "homeowner" caused this by not nailing the fascia and soffit firring strip correctly, this was excluded from our contract."

Carol K.
Oct 2013
5.0
Yes, I recommend this pro
$117,500
Action roofing was very responsive. I called for estimates on a Monday I believe and left a message at the office. Chris Clark called me back the same day to set an appointment to come and give us an estimate. In total I got 5 estimates from 5 roofers all but one from Angies List. Of the 5 roofers, Chris was not the lowest estimate, he was in the middle. However, he was the only one to see that there were two leaks not just one as I had thought. In addition, I wanted the wood on the soffit replaced and the air vents reframed. Chris gave me an estimate for both.  The roof was done on Tuesday the 16th and they cleaned up everything and took all debris away. However, when I got home from work and saw the job, I noticed that one of the sides of the air vents in the soffice had not been replaced. I called Chris and he told me he would stop by and take a look. He did so and came back out on Friday and put up the remaining "frame". The job is beautiful and very professional. I am very pleased and will use Action Roofing when we have the entire house re roofed in the next few years.  Chris is a third generation roofer and very professional.
Carla C.
Oct 2013
1.0
I reached out to this company through Angie's list and they never returned an email or called to schedule an estimate. From other competing quotes its about a $30,000.00 job. With so many professionals to choose from Action Roofing was definitely not one of them
Andrew

Response from

"Sorry to hear this as we have a department that records every phone call and email to request an estimate, Did you actually call our office? Did you send an email through our actual website? OR did you just message us on Angie's List mail? I would like to get to the bottom of this, if you just sent a message on Angie's list it may have been missed if a notice was not sent to our email letting us know we have a message in our inbox. I'm very sorry and I will make sure this does not happen again, we value every call and recommendation we receive."

Barbara M.
Sep 2013
4.0
Yes, I recommend this pro
$45,000
Took a couple of weeks to get them to show up for the repairs, but it is summertime in Florida and you can practically set your watch by the afternoon storms. Overall a positive experience.
Jamie M.
Sep 2013
5.0
Yes, I recommend this pro
$110,000
Their roof workers were prompt, and cleaned up Everything prior to leaving and I can't say enough about their Representative Chris who went over and above all my Expectations and exhibited extreme Professionalism, Courtesy and was just a pleasure to deal with! I would recommend Him and Action, and all the girls in the office, specifically Angie without any Reservations! ACTION ROOFING AND ALL YOU GUYS AND GALS ROCK!

Jamie M.
Aug 2013
5.0
Yes, I recommend this pro
$110,000
Work will be performed in approx 1 and 1/2 weeks from today.
Barbara M.
Jul 2013
5.0
Yes, I recommend this pro
They are wonderful. They are top of the line. My neighbors have used them. They are great. Everybody likes my roof so much that they go on for a tour to look at my roof, I mean it's because cosmetic it's a very good work, very fine work and my neighbor has used them for his roof. For the quick inspection they didn't charge me. They are very fine. They are very competent, prompt, efficient, and honest. I had no idea what kind of roof I wanted and the owner or his son took me on a tour of roof to help me determine which one I wanted, I mean how many people do that? They could use them without any reservations, and they are excellent and do an excellent product at a reasonable price. Their price is reasonable.
Response from

"Thanks [removed member name], it was a pleasure working with you, and Charlie was more than glad to help you out with finding the right tile for you."

Monika M.
May 2013
5.0
Yes, I recommend this pro
$35,000
Overall it went well! The guy got on the roof, accessed the problems and took photographs of the potential leak areas along with the leaks I pointed out. He showed me the pictures and called his manager to get a price, and I accepted their bid and had them do the work today. They were the quickest out of any roofing services in the area to respond.
Response from

"Thanks so much, we are glad you are happy, it was a pleasure working with you."

Valerie D.
Apr 2013
5.0
Yes, I recommend this pro
$120,000
They were great. They were honest and good. I am very pleased with them.
Response from

"Thanks for your nice review, we always want our customers happy!"

Barbara M.
Apr 2013
5.0
Yes, I recommend this pro
$1,600,000
Their amazing, they are reputable and reliable. They do quality work, they spend time with you. Charlie drove me around neighborhoods to look at roofs. People admire my roof when they drive by and even knock on my door to ask who my roofer is.
Response from

"Thank you so much, (member name removed)! It was a pleasure working with you and we are so glad you are happy with your new roof. It is so nice to hear from our customers!"

Stephen W.
Feb 2013
5.0
Yes, I recommend this pro
$127,500
Excellent
Response from

"Thank you so much for your response, we really appreciate hearing from our customers!"

Tina G.
May 2010
2.0
I wasn?t happy with them because they gave us a price to do the work and when they started the work, they turned around and gave us a totally different price, so we canceled them. They did not charge us anything for they work they did.
Response from

"Sometimes unforeseen conditions arise, when you tear off a roof, to see what is under the tile. We never "surprise" a customer with extra charges. All of this is stated in our contract, we do not recall this exact situation since it was quite awhile ago. We stand behind our work and have been under the same ownership for 27 years, with many, many references. Im sorry your experience was less than stellar, as we never want a disappointed customer, and we will go the extra mile to accomplish this."

ROBERT S.
Aug 2007
5.0
Yes, I recommend this pro
$50,000
THEY WERE ON TIME, THE ESTIMATE WAS A 100% CORRECT. THEY CAME FOR THEIR INSPECTION PROMPTLY, AND WE WERE SATISFIED WITH THE WORK AND I WOULD USE THEM AGAIN.

Licensing

Bonded
Insured
Licensed*

Trade License Number

CCC054757

Trade License Locale

STATE OF FLORIDA

Trade License Authority

D.B.P.R.

Trade License Expiration

02/22/2017

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Action Roofing is currently rated 4.8 overall out of 5.
Monday: 7:30 AM - 5:00 PM Tuesday: 7:30 AM - 5:00 PM Wednesday: 7:30 AM - 5:00 PM Thursday: 7:30 AM - 5:00 PM Friday: 7:30 AM - 5:00 PM Saturday: Closed Sunday: Closed
Action Roofing accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Action Roofing offers free project estimates.
No, Action Roofing does not offer eco-friendly accreditations.
No, Action Roofing does not offer a senior discount.
Yes, Action Roofing offers emergency services.
Yes, Action Roofing offers warranties.
Action Roofing offers the following services: Roofing
We do not do roof inspections, roof coatings or painting, or pressure cleaning.

Contact Information

151 College Drive, Suite 17, Orange Park, FL 32065

Service Hours

Sunday:Closed
Monday:7:30 AM - 5:00 PM
Tuesday:7:30 AM - 5:00 PM
Wednesday:7:30 AM - 5:00 PM
Thursday:7:30 AM - 5:00 PM
Friday:7:30 AM - 5:00 PM
Saturday:Closed
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