Their customer service department is EXCEPTIONAL! I encountered a problem while ordering online so sent an email to Customer Service late Saturday night. I received a personal email within hours (and by that I mean, "We're so sorry you had trouble ordering...' and 'Please give your pet a belly rub for us'!) They invited me to call or, if I wanted to continue with the online option, instructed me how to override the problem. I opted to call and was connected immediately with a very friendly rep who finalized my order within minutes. It was The Most Pleasant Telephone Interaction I've had with a company in quite some time.
Description of Work: I was reordering a medication that my aging cat takes for arthritis in her spine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
MICHAEL S.
09/2011
5.0
internet service, pet stores
 + 0 more
They are fabulous. When you call, you speak with someone right away. They speak good English, and they ship quickly. They match prices with other vendors, if theirs isn’t lower. They include a milk bone for my dogs when they ship the pharmaceuticals. They are also very cordial on the phone.
Description of Work: We order our pets pharmaceuticals from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph J.
12/2008
5.0
We ve been very happy with their product. I usually go online and order. They have really good prices. They are more expensive through our vet. It s the same exact medicine. They have the name brand and they offer generic. It s never outdated and they guarantee it. They also have fast shipping.
Description of Work: They are a mail order pharmacy. We get some our pet s medications like flea and heartworm medication through them rather than our vet.
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Service Categories
Pet Stores,
Internet Service
FAQ
1800 Pet Meds is currently rated 5 overall out of 5.
1800 Pet Meds accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, 1800 Pet Meds does not offer free project estimates.
No, 1800 Pet Meds does not offer eco-friendly accreditations.
No, 1800 Pet Meds does not offer a senior discount.
No, 1800 Pet Meds does not offer emergency services.
No, 1800 Pet Meds does not offer warranties.
1800 Pet Meds offers the following services: PET PHARMACY