Interstate Movers of America

It was horrible experience. This company is so unprofessional and they lie a lot. They doubled my overall price, never called back on any issues, no email responses once the deposit received. This is a broker company, they actually will not deliver anything. But the agent Alex Macintosh told their truck is in repair hence sent some other company truck. That was big lie. I am calling them since more than a week about the amount, they are not even courteous enough to call, even disconnect my calls and put on hold for longer time. Overall it was horrible experience. I want this to be noted by head/chairman of the company about the behavior of their employees.

although no one called to let me know when the movers were going to show up even after I called at 11:00 and again at 2:00 the movers called at 3:00 to say they were on there way. the 2 gentleman who showed up were great. Very personable, funny and efficient.

WARNING!!!!! DO NOT USE THIS COMPANY. They (Alex) made an estimate for me that was competitive with another legit company. I was ready to sign the paperwork, and the next day one of their sales people called me up, and without saying a word, offered me $300 discount. So I took it. Then, 1 day before the move a "QA" person (AnnMarie) called me to go over the move. I gave them the EXACT inventory I gave the original guy (who was no longer available to talk). She doubled the price of the move to $2500 and removed the $300 discount. I knew this was becoming a scam. I cancelled the move with them. I got non-stop phone calls from people at the company that night. They came back to me (Jeff) and returned to the original estimate. Then, moving day. The truck arrives and the foreman states he is with a different company and his rates based on the truck he brought was now $2700. Here we go again. They start loading the truck - because what am I going to do now? They get the truck loaded and there are still 50% of my boxes in the house. So, they underestimated the amount of space needed even with an accurate inventory. I called the Brenda at interstate and she was going to send me another truck - I stopped her right there. No way. Another true with another driver with another price. This was getting out of hand. Continued calls (30 in all) to the company went into phone mail or indefinite hold music. They were nowhere to be found. When it came time for payment - I gave them my American Express card - the foreman wouldn't accept it. The moving company said they would. I called Xavier at Interstate and he "ran around the company" trying to help me. After he got back on the phone, he wanted me to go to the post office and give them my AMEX and get three $1000 money orders. NO WAY. Now the foreman went from Mr. Nice Guy to backing up the moving company. It was a completely coordinated scam. The foreman refused to take my things without payment and then demanded $400 for unloading the truck. I said "AMEX?" and he flipped out. They placed my things nicely on the driveway and left. I called into uhaul and got a 26' truck, pulled up to the house and loaded it with my things. I got help from the mailman to get a couch in the truck - the rest i did myself. Moral of the story - the ENTIRE moving industry is a SCAM filled with nothing but MIDDLEMEN who CANNOT quote you an exact price. THE PEOPLE EMPLOYED AT INTERSTATE MOVERS ARE NOTHING MORE THAN REJECTED TIMESHARE SALESMAN. Bait and switch, different people playing good-cop/bad-cop... etc. They have a script and the "different moving company" is in on it as well. I got the uhaul for $300 and spent $500 on two guys to help me move things into the new place that night. DO NOT USE THESE PEOPLE!!!!!!! ANY OF THE POSITIVE REVIEWS ARE WRITTEN BY THEIR EMPLOYEES. And, a final note, I was moving 70 miles, but they charged me an INTER-STATE rate. WHAT A SCAM - DO NOT USE THESE PEOPLE!!!!

Will edit with the full story later. Just don't want anyone to get scammed like I did. Moving is stressful enough. Please do not use this company.