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Rhino General Contracting Inc
Acoustic Ceiling Tiles - Install, Concrete Driveways & Floors - Install, Concrete Flatwork - Repair & Resurface,
About us
We are a licensed General Contracting and Roofing company. We primarily focus on residential roof REPLACEMENTS. We can provide commercial quotes as well. We install architectural shingles roofs with peel-n-stick underlayment (a self-adhering secondary water resistant barrier). For flat roofs, we prefer to use a 0.60 mil TPO welded seam flat roof system, but we can also install base-sheet/ top-sheet rolled roofing/ modified bitumen upon request. We are not able to provide tile quotes at this time. We are certified GAF contractors and provide a registered GAF manufacturer warranty to our customers upon job completion in addition to our own labor and materials warranty. General Contracting Licence # CGC1507291, Roofing License # CCC1328480.
Business highlights
Emergency services offered
27 years of experience
Services we offer
Roofing, concrete, home remodeling, masonry, new, repair, sink holes
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.558 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 2% | ||
| 2% | ||
| 5% | ||
| 7% |
Showing 1-25 of 58 reviews
Isaac G.
Sep 2019
The work was excellent delivered as promised and more so. I have recommended to my friends.
Michelle M.
Sep 2019
Wonderful! After Hurricane Irma, our house was without a roof on one side for several months. Our insurance agency gave us the run around and we spent many hours on the phone trying to get some assistance. Then Rhino stepped in and dealt with the agency for us. He was the only quote that we got that wasn't ridiculous and didn't price gouge. We would use Rhino again and have recommended this company to friends and family.
Mike R.
Aug 2019
It went pretty well! They cleaned up well after themselves and were very punctual. They got the job done quickly and efficiently. I was very satisfied. I'm already planning on rehiring them for future projects.
Response from Rhino General Contracting Inc
"Thank you, [Member Name Removed], for your review! We strive to stay on schedule and on time, and definitely want to make sure that we leave our job-sites clean for our customers. We look forward to tackling your next projects for you whenever you are ready."
Ken P.
Aug 2019
Great and fantastic. The owner of this company took care of everything. It went smooth and I couldn't ask for anything. They were helpful, responsive, and kind.
Response from Rhino General Contracting Inc
"Thank you, [Member Name Removed], for taking the time to review our company regarding your roof replacement. Our owner is actively involved in our projects, and makes sure that they run smoothly. Please let us know if there is anything else that we can assist you with in the future! Working with you to replace your roof was a pleasure!"
Nancy P.
Aug 2019
It was beautiful and perfect. They were very professional, showed up on time, very respectful to me and my property.
Response from Rhino General Contracting Inc
"Thank you, [Member Name Removed]! It was a pleasure working with you and getting your roof replaced ahead of the storms. It is great to hear that we met your expectations of professionalism, timeliness, and respectability. Please do not hesitate to contact us with any future construction needs you may have!"
Michael P.
Mar 2019
The roof on our Florida home was starting to show its age. We shopped around and after several interviews with roofing contractors, we chose Rhino General Contracting to perform the roofing replacement work on the house and garage. Rhino's owner (Robert) provided us with a written estimate (which was competitive), they accommodated us with scheduling a date for the job, started and finished as promised, and completely met our expectations for materials, installation, and clean up and debris removal. The garage needed some repairs on the boards, and they did the work at no additional cost (value added!). We've had several torrential rains since, and not a leak anywhere. Overall, we're very satisfied and pleased with their work.
Response from Rhino General Contracting Inc
"We are delighted to hear that we met your expectations for your re-roof! Thank you very much for your business, and for taking the time to let us and others know about your experience with our company."
Mary P.
Mar 2019
Great! Very timely, professional and great advice on appropriate materials. The price was very competitive. Mr Elliott was very thorough in explaining the entire process.
Response from Rhino General Contracting Inc
"We truly appreciate your feedback as well as your business! We are truly delighted to know that you were pleased with our service. Thank you!"
Steve S.
Aug 2018
They did a wonderful job. The crew was an entire family, father, sons, uncles, cousins, etc. that had worked together for years and were perfectly co-ordinated in doing their jobs. I watched from my air-conditioned car across the street since my house was obviously too noisy to stay in while the work was done. It was like watching Cirque du Soleil, the way they worked together. I'm really happy with my new roof!
Response from Rhino General Contracting Inc
"Thank you so very much for your review! We have been very fortunate to have maintained the employment of that particular crew for about 5 years now. They are amazing! We are thrilled that you are happy with your roof, and experience with our company!"
Allen W.
Jun 2016
I wasn't going to leave negative feedback but they have been back a total of 5 times !!!!!! Last year the owner said "someone has been up here and put a roof patch paint on it!!!!! " Yikes! I told him it was YOU who did that and I have the email to prove it!!!!
This is a new roof over living room.
It has never stopped leaking.
Ceiling now has to be repaired.
Roof has to be re-repaired by a competent roofer.
This is 1 of 2 roofers I got off Angie's List they are BOTH terrible ( I have 2 homes) !
Angie's list, for me, is NOT reliable either............... go figure......
This is a new roof over living room.
It has never stopped leaking.
Ceiling now has to be repaired.
Roof has to be re-repaired by a competent roofer.
This is 1 of 2 roofers I got off Angie's List they are BOTH terrible ( I have 2 homes) !
Angie's list, for me, is NOT reliable either............... go figure......
Jody H.
Dec 2015
We had several bids. Rhino's was the best in terms of cost and high quality materials. In general the project went well. There were a couple of short hold-ups (less than a week) that were not more than a small annoyance. The office was not great to work with - some paperwork was difficult to acquire. But in general it was a positive experience. The roof was done about two years ago, and it is holding up very well, looks great. No issues.
Gregory J.
Nov 2015
very well
Thomas F.
Jul 2015
In Feb 2014, Rhino Contracting installed a new roof on our home (1022 Sugartree Ln
N, Lakeland, FL 33813). We paid Rhino $15,000. On 8 May 2015, we noticed that
two of the sky lights (installed by Rhino in Feb 2014) were leaking. Later we
noticed that the third sky light was leaking. In addition, some of the shingles
on the front of our home are buckling up in several areas. We called Robert
Elliott (owner of Rhino) at least a dozen times. While we were gone, Mr.
Elliott said that he inspected the roof, but found nothing wrong. After several
more calls to Rhino, Mr. Elliott sent one of his men to look at the leaking
problem. His employee admitted that something was wrong with the sky light, but
did not fix it. We then called Mr. Elliott again with no results. Our roof
still leaks. The shingles have a lifetime warranty and the labor and materials
have a warranty for 10 years by Rhino Contracting. Because of the rain and
dampness in our home, our carpet (14 X 20) has been ruined. It also creates a
health hazard. We have already spent $860.00 for emergency repairs and it looks
like we will have to spend another $3000.00 just to stop the leaks from getting
worse. And we have no idea what the carpet will cost to replace.
Consumer's
Desired Resolution:
Rhino
Contracting needs to reimburse us $5000.00 for emergency repairs, sky light
replacements, replacing the shingles that are buckling up on the front of our
home. The stained and moldy carpet (14 X 20) (280 sq ft) will need to be
replaced as well. We paid Rhino Contracting $15000.00 to put on a new roof, new
sky lights, replace any damaged wood at the time of installment, and to clean
up afterwards. Their clean-up was incomplete. I still find nails, pieces of
shingles, and tar paper in my flowers and shrubbery.
N, Lakeland, FL 33813). We paid Rhino $15,000. On 8 May 2015, we noticed that
two of the sky lights (installed by Rhino in Feb 2014) were leaking. Later we
noticed that the third sky light was leaking. In addition, some of the shingles
on the front of our home are buckling up in several areas. We called Robert
Elliott (owner of Rhino) at least a dozen times. While we were gone, Mr.
Elliott said that he inspected the roof, but found nothing wrong. After several
more calls to Rhino, Mr. Elliott sent one of his men to look at the leaking
problem. His employee admitted that something was wrong with the sky light, but
did not fix it. We then called Mr. Elliott again with no results. Our roof
still leaks. The shingles have a lifetime warranty and the labor and materials
have a warranty for 10 years by Rhino Contracting. Because of the rain and
dampness in our home, our carpet (14 X 20) has been ruined. It also creates a
health hazard. We have already spent $860.00 for emergency repairs and it looks
like we will have to spend another $3000.00 just to stop the leaks from getting
worse. And we have no idea what the carpet will cost to replace.
Consumer's
Desired Resolution:
Rhino
Contracting needs to reimburse us $5000.00 for emergency repairs, sky light
replacements, replacing the shingles that are buckling up on the front of our
home. The stained and moldy carpet (14 X 20) (280 sq ft) will need to be
replaced as well. We paid Rhino Contracting $15000.00 to put on a new roof, new
sky lights, replace any damaged wood at the time of installment, and to clean
up afterwards. Their clean-up was incomplete. I still find nails, pieces of
shingles, and tar paper in my flowers and shrubbery.
Teresa W.
May 2015
This is a follow up review of Rhino. They came out 2 years ago to do the work and we've had issues ever since. The flat roof
leaked (and still does). Rhino made every effort to fix it, but they never found the source. The ridge vents they used have still leaked and last night, we found more damage caused by water getting in. We know the roof is old and will need to be replaced in the next few years, but several other companies told us we had another 5 years or so on it.
leaked (and still does). Rhino made every effort to fix it, but they never found the source. The ridge vents they used have still leaked and last night, we found more damage caused by water getting in. We know the roof is old and will need to be replaced in the next few years, but several other companies told us we had another 5 years or so on it.
Response from Rhino General Contracting Inc
"We offer our sincere apologies to (removed member name). We were contracted to repair the flat roof, which we did. We returned to the customer's house each time we were notified. We have not heard from the customer since September/ October of 2013. The main roof does need to be replaced as it is aged, which we informed the customer of 2 years ago. We do not agree with the other companies who believe the roof has approximately 5 years left. The leaking appeared to be coming from the posterior second story exterior rotted T-111 wall around the back portion of the flat roof. The 2nd story T-111 is rotted and needs to be replaced. It was rotted two years ago. We caulked every area that we could around the T-111 the last time we were at the home in late 2013."
CHUCK L.
May 2015
The service was great and the roof looks wonderful.
Mei E.
Mar 2015
They're ok as roofers, the owner has a general contracting license as well as a roofing license, His crew is primarily a roofing crew. We made a mistake in trusting them, as there was some parts of our house that needed termite repair. They replaced the termite damage, but did not do a very good job. We have been backtracking their work ever since. Note they work 8:30 – 12 and work from 1 – 3:30. B for roofing, F for general contracting work.
Lisa E.
Feb 2015
The roofing job was completed in two days. One month later, the day before Thanksgiving, we got our first big rain and our family flooded again, ruined the carpet that we were able to save the first time and now the fireplace needs to be rebuilt due to water damage.
I called Robert Elliot immediately and his response is "there is nothing I can do, it is the day before Thanksgiving and I am going out of town." When I pushed the issue, his response was that he would try to call a guy to come out. No one ever called or showed up. After weeks, then months of numerous calls, unanswered messages, broken promises and excuses, we finally got a response from Robert. The first week of January (3 months later), Robert finally had someone come out and they put some sort of patching/stucco on the chimney and promised to have the chimney cap replaced---which should have been done when the roof was replaced in October. Another month of broken promises and excuses from Robert. His response to me today is the same thing he has been telling us for months---he can't get a response from the guy who is making the chimney cap....It has now been 4 months and we STILL have not received the new chimney cap, nor is Robert giving us a date.
We have given Rhino every opportunity to correct this issue, as well as 4 months in which to do it before making this complaint. We still cannot replace the carpet or hire someone to repair the fireplace until we can be certain that the chimney cap will not continue to leak.
Terry D.
Dec 2014
Robert quickly responded to our call, explained everything in detail, and was true to his estimate. Thanks for the Angie's list discount! Work was done in the time frame he estimated, the workers cleaned up the area. Robert was constantly in touch with us to make sure everything was going as planned. He was professional and personable. We have recommended him to friends and neighbors. Many neighbors have commented on how pretty the roof looks because of the architectural design and color. They also noticed that the workers were clean and quick. Thanks Robert!
Brian H.
Sep 2014
contractor knows the business and will contact the insurance company and maximize all applicable payments for repairs. very professional a good man and honest. Robert Elliott is up front honest and will deliver what he has said he would. he got mom back into her room very quickly. impressed and grateful that i have a new roof and don't have to worry about it for another 20 years. if i need work done i will call rhino contracting to do it .Honesty is hard to find and i cast my vote on everything by spending my money with people that are honest this money was well spent.
Beverly R.
Aug 2014
Would highly recommend Mr. Ellis and his staff. Very professional and courteous.
Definitely would use in the future.
Thomas F.
Feb 2014
Robert Elliott, the owner was very responsive with the estimate. His estimate was in the middle of the road, but he seemed to be very professional in his dealings. Fortunately, I got a written estimate. The first issue was the sky lights. In his estimate, he included the sky lights in the price...and said "There will be no surprises or additional cost." I took him at his word; however, when the job was completed, he wanted an additional $1500.00 for the sky lights. He said they were not standard sizes. I reminded him of his word and his written estimate. He was professinal about it and dropped the additional charge. The other issue...was the cleaning up. They were suppose to clean up their mess after the installation, but I am still picking up pieces of shingles, nails in my driveway, wrappers from the shingles, pieces of metal, etc. On behalf of Mr. Elliott and in all fairness to his company, they did an adequate job and the finished product looks wonderful. However, I must give him a "C" because of the above issues.
Gregory H.
Dec 2013
.
Response from Rhino General Contracting Inc
"Thank you [member name removed]. It was pleasure working with you. Rhino GC"
Patricia Y.
Dec 2013
During reroofing of my townhome extensive water damage occured due to Robert Elliot Rhino Construction. Robert Elliot Rhino Construction assured me on several occasions when the unit no longer leaked he would repair all interior water damage.
Now that the roof is no longer leaking Rober Elliot Rhino Construction refusesto repair the interior damage. He is saying it is due to other issues. This is absolutely not true--he reroofed the unit next door and they also have extensive water damage due to Rhino Construction Robert Elliot.
Now that the roof is no longer leaking Rober Elliot Rhino Construction refusesto repair the interior damage. He is saying it is due to other issues. This is absolutely not true--he reroofed the unit next door and they also have extensive water damage due to Rhino Construction Robert Elliot.
Response from Rhino General Contracting Inc
"Rhino has replaced the flat concrete tile roof twice including the underlayment and replaced the flashing all around. Rhino repaired all interior damages. When the unit still leaked, Rhino made every effort to solve the problems. The problems were found in the faux chimeny and the walls. Rhino repaired those areas. During a final replacement of the concrete tiles, [member name removed] released Rhino from the contract and hired another Roofing Contractor. This voided the warranties because Rhino connot guarantee work completed by another contractor. In the event if Rhino had not been released from contract the repairs would have been completed under the warranties."
Carmen C.
Oct 2013
the work was done with high standards in a reasonable time frame .communication was very good.and the finishedproduct looks outstanding. Would recomend to friens,Thankyou roberts and your crews.
Michael H.
Jul 2013
The Rhino Construction crew arrived at the property within a couple of days of signing the contract. They reviewed the section of roof where the leak was occurring, removed shingle from that and an adjoining section of roof until they found the exact location of the leak, repaired the leak, sealed the area and replaced the shingle.
Additionally, Robert described to me what he thought was an ongoing issue with the gutters in the area of the leak and proposed that he have his crew come back out and provide some additional guttering to help reduce the chances of future problems. I agreed with his assessment and the gutter work was completed with only a small increase over the original estimated cost.
Despite a 'rocky' start to my dealings with Rhino Construction, Robert made sure that they addressed the issue of communication and made sure that the repair to my roof was completed correctly and without further delay.
I would say that Rhino Construction is a company that has worked hard to gain a reputation for quality work and they are very serious about maintaining that reputation. When problems do occur, they do not shy away from them and deny knowledge or responsibility, rather they address the issue and do as much as possible to make things right and fair. They provide high quality work at a very reasonable cost.
I will have no hesitation in contacting Robert and Rhino Construction for any future roofing or general construction needs. I was very impressed by them.
Additionally, Robert described to me what he thought was an ongoing issue with the gutters in the area of the leak and proposed that he have his crew come back out and provide some additional guttering to help reduce the chances of future problems. I agreed with his assessment and the gutter work was completed with only a small increase over the original estimated cost.
Despite a 'rocky' start to my dealings with Rhino Construction, Robert made sure that they addressed the issue of communication and made sure that the repair to my roof was completed correctly and without further delay.
I would say that Rhino Construction is a company that has worked hard to gain a reputation for quality work and they are very serious about maintaining that reputation. When problems do occur, they do not shy away from them and deny knowledge or responsibility, rather they address the issue and do as much as possible to make things right and fair. They provide high quality work at a very reasonable cost.
I will have no hesitation in contacting Robert and Rhino Construction for any future roofing or general construction needs. I was very impressed by them.
Sharon F.
Jul 2013
Very professional and honest. Was at my house within hours of initial contact.
Licensing
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FAQ
Rhino General Contracting Inc is currently rated 4.5 overall out of 5.
Rhino General Contracting Inc accepts the following forms of payment: CreditCard
No, Rhino General Contracting Inc does not offer free project estimates.
No, Rhino General Contracting Inc does not offer eco-friendly accreditations.
No, Rhino General Contracting Inc does not offer a senior discount.
Yes, Rhino General Contracting Inc offers emergency services.
No, Rhino General Contracting Inc does not offer warranties.