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J & M Aluminum Inc
Doors (Interior) - Install or Replace, Wrought Iron Fence - Install, Wrought Iron Fence - Repair or Weld,
About us
J&M Aluminum has been improving homes in the Tampa Bay Area since 1969. We specialize in sunrooms, pool enclosures, and carports to awnings, railing, storm protection and so much more. We also have the most environmentally friendly products available on the market today. Thousands of local customers have trusted J&M Aluminum to design, engineer and bring their dream project a reality. Our motto is to provide exceptional customer service and the highest quality product at a very affordable price. From the most basic installation of storm panels to installing your pool enclosure, J&M Aluminum has you totally covered and protected with all the proper certifications and insurances. Your peace of mind is our JOB!
Business highlights
56 years of experience
Services we offer
Aluminum Awnings, Carports, Doors, Fascia, Gutter, Pool Enclosures, Railing, ReScreen, Revinyl, Screen Rooms, Sheds, Siding, Soffit, Storm Protection, Sunrooms, Windows, and all Aluminum Parts and Supplies
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.837 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 59% | ||
| 8% | ||
| 5% | ||
| 5% | ||
| 22% |
Showing 1-25 of 37 reviews
Chris M.
Oct 2023
This has been a horrible experience We spent over ten thousand dollars for a shed It took them forever to build it Then they finally finished at last october It's leaked everywhere since day one They've been out several times to try and fix it I spoke to chris himself on june tenth He said he was going to send somebody out again I've left a message once a month until now Next week i'm going to file court papers Chris mongello
Patti C.
Jun 2023
Horrible paid close to 7000 dollars for our enclosed patio started to leak already have called them 4 times and no results will be reporting them to better business bureau
Judy G.
Feb 2023
HORRIBLE. Besides lack of communication for the 6 months I waited for them to start the job.....they had one (older) person installing a screen enclosure. I had to go out and help him hold up a wall, so he could attach it. workmanship was like a novice did it. scratches, scraps, crooked brackets, and chair rails. Put old clamps back on the gutter, that are too small (just noticed this). Gutters are useless...they are not wide enough and are below the roof, therefore water comes straight off the roof unto my deck...Ive been asking for then to fix since July. I've had several other opinions tell me the defective installation. Yes - they say there were installed properly. If something is installed properly, that would mean that they are serving their purpose - to CATCH the WATER off the roof. I am still waiting for them to fix the issue. I was told they will let me know when they can come out.....a service ticket was supposed to be put in in NOVEMBER. still waiting. I can provide much documentation and rude responses from their office. the owner came out and didn't even bother to come talk to me after he looked at at, (then lied) and said another contractor that happened to be here at the same time - agreed with him that there was no problem. Well the "other" contractor talked to me afterwards and SAID the two of them agreed what needed to be done to FIX IT. That was NOV or DEC, I lose track. Nothing's been done.
Curt B.
Jun 2022
If you want to go to a place that the employees are not taken care of or the owner thinks it is ok for the employees to treat customer terrible then this is your place. When I came in I got yelled at by a guy sitting behind a desk with not one but 2 pairs of glasses. (Chris) I told Chris what I needed he said yes they can get it then yelled at a guy behind the counter his name was John. Chris asked John when they could get the product and how much John gave a lower price then Chris. So I thought Chris was done so I went to see John to pay and I did pay. After paying I asked when I could pick it up on Friday. John said go ask the guy you been talking to do you think I have mental telepathy? So as I go over to Chris when the products will be in John comes over and says I know Chris we got mental telepathy in the neurons between our minds connect together and we know automatically how our minds read each other and you know that what I know and I know you know but this guy wants to know when he can pick up his product on Friday I have no idea. John was just being a smart aleck cuz he didn't know and he could have went over and said hey Chris when can they pick this up but he wanted to make me feel stupid. I looked at John and said you don't have to be a smart alec I don't know when your product comes in I don't know what time I can send my people to come pick it up cuz I need it right away. John started saying some other smart alec stuff I said you know what just refund me my money so within 5 minutes after paying $180 I had him refund my money because he was so rude to me and treated me so rudely these people do not care about customer service at all. I would not want my worst enemy to go see this company. As for John and Chris they both should be finding new jobs if I own that company I would not have them working for me or working in the public. So beware when you go in there you're going to be treated like garbage and you're going to have a smart alec saying smart alec comments to you.
Dianne B.
Sep 2018
Excellent. Everyone thinks they are new
Response from J & M Aluminum Inc
"Thank you for your very much for your nice review. We are pleased to hear you are happy with your purchase!"
Marilee M.
Dec 2017
These guys were professional, and continued to ask if I was happy. They went above and beyond!!
Response from J & M Aluminum Inc
"Thank you for your wonderful review! It was a pleasure doing business with you and we are happy that you love your new shutters. We hope to do business with you in the future [Member Name Removed]!"
IRIS O.
Jun 2017
The contract was signed on the 24th of May, stating that the work would be completed in 4 to 5 weeks, and it took them until June 2nd to even deliver the promised product. The doors were installed on the second of June. The owner, Gary, came on the 5th to fix the sliding door. I personally spoke with him and told him about the screen coming apart and the frame not being aligned properly on both doors, including missing screws. He came out, which I thought he was going to fix it, and he said he didn't have tools so he left, promising that someone would come out the next day. No one showed up. This was over a week ago, and no one has called. There was damage to my property as well: They took off my storm-proof sliding glass door, losing the screws after they removed it. It has not been corrected, meaning my home is not secure. I feel that we gave them a fair amount of time to resolve this problem, and if Angie's List is not able to resolve the problem, we will have to take it to our lawyers.
Response from J & M Aluminum Inc
"6/2/17 A sliding screen door was installed for the member. 6/2/17 The member called at 4:42pm, she said her door was not closing properly and wanted a service tech to return immediately. I explained to her that because we were closing for the weekend in 18 minutes we would have someone there first thing Monday morning. 6/5/17Called her & left a message 6/8/17 called her and she asked me to please call back at a later time to speak with her husband 6/12/17called her again and she said she or her husband would call us to schedule something soon 6/16/17 called customer again and she said she was having her husband handle this and would have him call us 6/19/17 spoke with her and she verified 6/19/17 was ok for the service tech to do the repairs she was requesting 6/19/17 3:30 pm 2 of J & M installers arrived at the home. The husband was not home, she was and she said her husband would call to make further arraignments; she did not want the tech to do anything at this time 6/19/17when the J & M techs returned to the shop and told me what occurred I contacted her immediately. She said she would have her husband call to make a day available for the techs' 6/21/17 spoke with her and explained to her that we are trying to satisfy their: requests for the repairs and they are making it very difficult for us to do so, with them not cooperating. I also explained to her this matter needs to be resolved ASAP, she then gave me her husbands number to call him. 6/2I/17 | called the husband at the number I was given by his wife. He said he had 9-12 people in his home right now and this would not be a good time. He would contact us 6/29/17 The wife called and asked when we could get to their home for the repairs. I told her we could have someone out within an hour. After 30 minutes the husband Called and said no one showed up. I told him it's been 30 mints it would be shortly. 6/29/17 the owner of J & M showed up at the home of at 1:41 pm. The husband showed Michael the door, the spline was still in place, the screen was separated from the door. Michael asked PJ if someone has been pushing on the door, this is what it appears to happen, not at fault of J & M techs. Michael in turn told the customer whatever the case maybe we would be happy to fix it. He then declined us to fixing the screen. The initial complaint from the customer was never mentioned, the sliding door not closing. The photo the customer has provided does appear to look like the height of a minor child has pushed on the screen. We do recommend in a situation as such that they get a screen guard. Our services at J & M are done with great quality, but cannot with stand someone pushing on the screen. In summary- customer refuses to let us do the repairs, which we would be happy to do. And it seems that they are just attempting to get free service and products. This customer is being extremely unreasonable. We would like to get this issue resolved to their satisfaction and receive final payment. Or we would be happy to come remove what we have already installed and return their deposit."
Marjorie C.
Nov 2016
Very nice roof, good drainage.
Response from J & M Aluminum Inc
"Thank you for the awesome review [Member Name Removed]! We are happy that you are pleased with your roof and hope to be of service to you in the future!"
Rob A.
Oct 2016
Perfect, great service
Response from J & M Aluminum Inc
"Glad that we got you fixed up [Member Name Removed]! It was our pleasure and we hope to do future business with you. Thanks for the great rating!"
Jean B.
Sep 2016
Great---efficient, knowledgable crew.
Response from J & M Aluminum Inc
"Thanks for the great review [Member Name Removed]! I was a pleasure to do business with you and hope to see you again in the future!"
Robert S.
Sep 2016
It seems like they did things too fast and were not very careful. I have had a roof leak twice. The first time they came out right away to fix the leak; however, the second time it took them four days.
Response from J & M Aluminum Inc
"Please consider the weather conditions before leaving a review based on your service call. When you called to let us know the roof was leaking we were in the middle of a tropical storm. We cannot fix a leak when it is raining as the sealant will not seal properly when it is wet. We were out there promptly after the storm was over. We do appreciate the A rating for price and quality! Please be assured that you have a warranty on our work for 1 year. We will continue to service it, if needed but keep in mind that the conditions will need to be dry in order to seal a leak. Thank you."
Christine B.
Dec 2015
.
Response from J & M Aluminum Inc
"Thank you for the awesome review. We sure appreciate your business and would be happy to work with you again!"
Scott A.
Apr 2015
unknown
Response from J & M Aluminum Inc
"Thank you for your positive review. We enjoyed doing business with you and look forward to helping you with any future needs."
Mike H.
Feb 2015
Their engineer had to make sure the schematics would work for this large area, as the pitch of the roof had to be very specific. This took a few visits with measuring and discussion, and we were certain they understood our desires and we understood how they were going to make that happen.
They were a little behind schedule due to weather and the manufacture of the specific materials this area required.
When the construction started they made sure we were involved for each step; they were on time; courteous; and cleaned up debris daily. The project was completed within the time-frame given after they began construction.
We love the French Doors they made and installed for us! The porch area is now the gem of the house, and our favorite place.
They encouraged us to call them if there needed to be any adjustments, and when we developed a transient drip they came out by the next day and reinforced the flashing at one area of the roof.
We are very satisfied with their work and service.
They were a little behind schedule due to weather and the manufacture of the specific materials this area required.
When the construction started they made sure we were involved for each step; they were on time; courteous; and cleaned up debris daily. The project was completed within the time-frame given after they began construction.
We love the French Doors they made and installed for us! The porch area is now the gem of the house, and our favorite place.
They encouraged us to call them if there needed to be any adjustments, and when we developed a transient drip they came out by the next day and reinforced the flashing at one area of the roof.
We are very satisfied with their work and service.
Response from J & M Aluminum Inc
"Thank you for your very positive review. We are happy that you love your new room. We enjoyed doing business with you and look forward to helping you with any future needs"
John B.
Sep 2014
Great!!!!
Response from J & M Aluminum Inc
"Thank you for the awesome review. It was a pleasure doing business with you!"
David I.
Mar 2014
Everytime it rains the roof leaks, it started immediately after nstallation. They came out several times and tried to patch/recoat all seams - still same problem. Finally they quit coming - said they couldn't fix it and problem was probably from house roof????? (Which was brand new and have not had any problems with it.
4/17/2014 Followup to vendors response. You did in fact install the roof(incorrectly - no pitch), water just laid on the roof. You sent two different guy's out and they redid the front beam(lowered it). It was at that time talking to them that we decided to enclose the porch and you did do the the front enclosure as you stated. Yes, I filled out your card with a good rating at that time, we loved the looks of it an it essentially gave us another small living are(enclosed front porch). All that was fine untill the first good hard rain and the leaks appearred and started getting worse. Yes, you did send your men ou 7 times(someone different almost every time, sometimes the did something sometimes not). The fact remained the leaks have never stopped and you quite returning my phone calls and never sent anyone back out to actually fix it. I'm sorry for this review, however, you can understand my frustration - paid for roof and enclosure and loved it except the contant leaks. I would love nothing better than to have no leaks and give you a better review. Yes, understand the warranty period is over, however, it was never fixed during the warranty period - Sorry!!! I still have copies of my invoices, notes of date of calls, responses, etc and would be more than happy to discuss with you if you'd like.
4/17/2014 Followup to vendors response. You did in fact install the roof(incorrectly - no pitch), water just laid on the roof. You sent two different guy's out and they redid the front beam(lowered it). It was at that time talking to them that we decided to enclose the porch and you did do the the front enclosure as you stated. Yes, I filled out your card with a good rating at that time, we loved the looks of it an it essentially gave us another small living are(enclosed front porch). All that was fine untill the first good hard rain and the leaks appearred and started getting worse. Yes, you did send your men ou 7 times(someone different almost every time, sometimes the did something sometimes not). The fact remained the leaks have never stopped and you quite returning my phone calls and never sent anyone back out to actually fix it. I'm sorry for this review, however, you can understand my frustration - paid for roof and enclosure and loved it except the contant leaks. I would love nothing better than to have no leaks and give you a better review. Yes, understand the warranty period is over, however, it was never fixed during the warranty period - Sorry!!! I still have copies of my invoices, notes of date of calls, responses, etc and would be more than happy to discuss with you if you'd like.
Response from J & M Aluminum Inc
"We installed 1 screen wall, 3 windows and a door. We did not install a sun room/porch. We did not install the existing roof which we kindly serviced anyway for leaks. We tried to seal leaks on your roof over a 2 year period going out there 7 times. This job was done in 2004 not 2011. It was a $2400.00 contract not $3500.00. You, sir are being very deceiving and untruthful. You also filled out our comment card as an excellent rating, and stated outstanding job, looks super! I dont know how much farther we could have gone over and beyond for you sir. You are now 9 years out of warranty and your just now leaving a bad rating?"
CLAIRE R.
Feb 2014
Mary Beth is a delight to work with. She came the day after I called and provided an estimate. I had called about a repair and she advised me that for their minimum charge, they could rescreen the entire porch. When I looked closely I saw that most of the screens were torn. I got a written estimate and they performed the work within a week. I am
very pleased with the work. This is the second time I've used Jand M, I had them replace and install gutters. Both times the work was excellent, the workers prompt and professional. I will use them in the future whenever I have need of their services.Response from J & M Aluminum Inc
"[removed member name], Thank you for the wonderful review. We truly enjoy working with you and look forward to business with you in the future."
Linda N.
Oct 2013
It looks really nice. everything with clean lines. Left no mess, very professional job.
Response from J & M Aluminum Inc
"Thank you [removed member name] for your wonderful review. We enjoyed working with you and would love to help you with any future needs!"
Eileen K.
Oct 2013
It was fine. It was nothing spectacular but what they do is fine. There is nothing really wrong with them but they're not over the top. They were superlative to come out and give a quote. Then actually getting the work done we had to go back and forth rescheduling.
Response from J & M Aluminum Inc
"Sorry [member name removed], it rained for 3 solid weeks and we didn't want to tear off your roof and damage your glass room trying to install it in bad weather. We also had a delay with the building department after tearing the wood off they had to inspect and approve before we could finish. We try our best to keep our customers happy."
Dian D.
Aug 2013
They were good and we didn't have any problem with them.
Response from J & M Aluminum Inc
"Thank you [member name removed] for the wonderful review. We would love to do more business with you in the future!!"
Margaret M.
Aug 2013
They did exactly what they said they would, came in a timely manner and worked hard. Best part, they left the area very clean when done. I was very happy with them.
Response from J & M Aluminum Inc
"Thank you for the wonderful review (removed member name). We really enjoyed working with you. Please contact us anytime with any future needs!"
Robert M.
Apr 2013
It didn't go well at all. They said they would install the patio canopy within 30 days after we signed the contract and it was over 60 days. We had a lot of leaks with it once it was installed. It probably took them 4 or 5 visits to get the leaks stopped.
Response from J & M Aluminum Inc
"I looked through your records and we didn't receive your permit until 2 months later, so there must have been issues with the city and permitting, as we did the install 4 days after receiving the permit. Timing can be thrown off sometimes by things that are not within our control. I show 2 service calls on the leaks. I am glad we were able to solve those issues. I am sorry you left us bad feedback as you had rated us excellent on our job rating certificate."
ELAINE E.
Apr 2013
The service was great. They did a high quality of work.
Response from J & M Aluminum Inc
"Thank you for the great feedback (removed member name)! We are pleased that you are happy with our service and look forward to future business with you!"
Dian D.
Dec 2012
The service was excellent overall. They were prompt, showed up on time, and did what they said they would do. After the job was done, they were very responsive with repairing a small issue we had with one of the railings.
Response from J & M Aluminum Inc
"Member, We enjoyed working with you and hope to do more in the future. Thanks for the positive feedback!"
Susan R.
Dec 2012
I'm very happy with the work they did! A long time ago, I paid $800 for an awning from Home Depot, and their aluminum shutter cost me about half of that. Their pricing and installation was great. They were professional and on time. I saw a small scratch on the awning, and they were very responsive with repairing it. I will be working with them again in the future!
Response from J & M Aluminum Inc
"Member, Thank you for the nice review. We would be happy to do business with you anytime!"
Licensing
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FAQ
J & M Aluminum Inc is currently rated 3.8 overall out of 5.
J & M Aluminum Inc accepts the following forms of payment: CreditCard
Yes, J & M Aluminum Inc offers free project estimates.
No, J & M Aluminum Inc does not offer eco-friendly accreditations.
No, J & M Aluminum Inc does not offer a senior discount.
No, J & M Aluminum Inc does not offer emergency services.
No, J & M Aluminum Inc does not offer warranties.