Pro Clean Restoration & Cleaning is locally owned and operated. We are the area's most awarded service company. The Better Business Bureau named us the winner of their "Marketplace Ethics Award" three times in 2009, 2012 and 2015. We are in the Pensacola News Journal Best of the Bay Business Hall of Fame and have won the Best Carpet Cleaner award in 2011, 2012, 2013, 2014, 2015 2016, 2017,2018, 2019, 2020, 2021, 2022 and 2023! We were named by the Pensacola Chamber of Commerce as their Small Business of the Month in June 2016 and October 2008. In 2008 we were the Affiliate of the Year with the Pensacola Association of Realtors and we are an Angie's List Super Service award winner in 2015 and 2016. We care about our customers and we call each customer a couple of days after the job to ensure 100% satisfaction. If you are not 100% satisfied, we will come back out to fix any problems and if, after the service call, you are not happy, we will refund your money. We have happy customers and we'd love to show you our award-winning service.
Carpet, Upholstery, & Drapery Cleaning. Oriental Rug Cleaning, Water Damage Restoration, Fire, & Smoke Damage Restoration. Odor Removal. Mold Remediation, Rebuild and Remodel Homes, Fabric Protection. Natural Stone Polishing and Restoration
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Number of Stars | Image of Distribution | Number of Ratings |
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80% | ||
13% | ||
5% | ||
0% | ||
3% |
"I do apologize on behalf of ProClean, we never received your request on getting a quote on the services that you needed done. But if you still would like to have a quote done please feel free to give us a call at 850-484-8500! And once again we do apologize for never getting back with you!!"
"It seems as though Mr. [Member Name Removed] is a bit confused. We did not charge him [Member Information Removed]% for using a credit card and we have never charged anyone for that. We did give him a 10% senior discount. It took a while to answer his questions via email because his questions were vague. His first email question was, "How much do you charge to clean 1000 sq. ft?" I personally answered him and I had to ask,"What do you need cleaned, carpet? tile? natural stone, etc.?" As far as charging more, when the technicians gets to the home we ask if the client has any special needs such as odor, urine, smoke, etc. and if they do, we offer additional services. In this case the previous owners had dogs so we asked if the client if he would like a sanitizer? That is an additional service and just like fiber protector or any other additional service is added at the time according to the wishes of the client. This is common business practice that every good service company offers clients. We are glad that Mr. [Member Name Removed] was impressed with the technicians professionalism and efficiency and we are sorry for any misunderstanding."
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Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |