Company was terrific and would definitely hire again. Scott was on time for our appointment to provide an estimate. After deciding to use this company, went through contracting the job, which was done at my house and was painless. When the time came to start the job, Ken and Phil were on time. However due to a mix up with scheduling the inspector, they could only do the inside door to the garage, which came out great. Very satisfied with the work and the professionalism of both Ken and Phil. Front door was rescheduled for January and installation went off without any inspection or other delays. In terms of customer service, I have to say that the company and Ken definitely excel at it. After completing my job he had to travel over an hour to his next job. I called him to let him know that I was having some trouble with my dead bolt, and he said he would be back that evening to take look and fix it. He showed up, just like he said, made some adjustments and even brought finishing plugs for the sidelight, that had been forgotten when the installation was completed. So, excellent customer service.