HARDWOOD FLOORS BY RUSHING ENTERPRISES INC

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They did a beautiful job on my floors. When they pulled the refrigerator out they sanded but did not varnish it. They were supposed to put transition pieces. I asked him to sand a little more under the cupboards. They will not respond in order to fix the issues.

Communication on the front end was a little sporadic but once the job began things improved dramatically. Terry and his crew worked around other subs to complete the project working evenings and weekends as to not interfere or hold up the painters, etc . The floirs look great and I will definitely call Terry and his crew again in the future!

Rushing was responsive at first and had a good reputation in our community so we decided to use him even though he wasn't the lowest bid.  He would not give us a bid for removing the subfloor and insisted it wouldn't have to be pulled up even though other contractors told us it would have to be.  Anyway, when he removed the floors the sub floors had to be pulled also.  That added $6000 to the original bill which put him way over the other estimates.  Mr. Rushing said he would put my furniture in storage which he did not; he just piled it up and worked around it. 
As time went on Mr. Rushing got busy with other jobs and kept delaying finishing our job.  Lots of empty promises.  My husband went to the house and had the locks changed because we had left the key outside and many contractors had access to our home.  Mr. Rushing had one more item to finish: a threshold by the front door.  Against our better judgment we lent him the key and he promised he would mail it to us since we would not be back at our home for a few months.  We got the key about a week later.
When we returned to the house the side door was locked but the front door was not.  We looked around and soon discovered we were burglarized.  Mr. Rushing was the only person with a key and also was the last person in the house.  His carelessness cost us over $1300 in losses.
After the burglary Mr. Rushing told us his insurance would cover the claim.  Later he told us his insurance lapsed.  After several calls and emails Mr. Rushing has stopped responding.
In conclusion, the floors look good with a few minor flaws.  Staples showing, a shadow of a footprint in the finish and little puddle of dried poly in one spot.  The furniture was filthy from being left inside and of course all the stuff that was taken during the burglary.
Lots of broken promises and expensive.

Overall, we had a very plesant experience! I called Terry for an estimate and he was able to come the same day. We purchased an older home in the Cove with hardwood floors and Terry was able to recommend the perfect finish to bring out all the natural beauty of the wood. He and his team got started in a couple of days sanding and preparing the floors for polyurethane. We had a pretty short window for Terry and his team to do their work before we had to move in, and Terry was very accomodating. Start to finish, it only took his team about a week or so to get the job done. We are so happy with our new floors, and we get compliments all the time! We will definitly be using his company in the future!

They did a great job. They were efficient and did a neat job. They did a good job matching the color of the existing floors. They did a quick job. They were there when they said. We would recommend them and would use them again. We got a deal and the price was good. We had a coupon.

Absolutely first rate. Terry was one of 4 quotes I received for this job, and was the 2nd lowest. However, I was going to be out of town and needed someone who could handle the job on a turn-key basis, including moving and replacing the furniture, and he was the most willing to do this. The floors came out wonderfully, but it was his neatness and attention to detail that stood out. The place was left spotless (we had to hunt for the dust left behind) and the furniture had been carefully returned to exactly where it had been. Terry started and finished on time and just did a great job. I highly recommend him.