we need to demand from our politicians that laws are enacted to protect the consumer...
Description of Work: I have a verizon contract with an "droid" phone. I have had this for one year. Tonight the phone "died" that is, the screen went blank. I went to the Palm Harbor FL Verizon store to hopefully get a replacement. BY the way I have insurance. HA. To replace the defective phone it cost me $150 & another 2 years in contract!!!!!!! Legal robbery... If the company Verizon sells the service shouldn't they be responsible for the equipment too? The other issue is the personnel... The person Dan was rude & inpatient becasue I was asking why should I have to pay when the equipment they sold was of poor quality... After much jargon I ended up paying 150 & extending the contract ... don't we get it? we are better off in a 3rd world country; at least in those environments we already know we don't have rights. This verizon "deal" is a mask for sham... And most if not all cell phone companies must have paid off many politicians to get sweet deals such as these. what happened to ethical comportment? shame on us...
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$150
Paul A.
11/2011
4.0
internet service, cable tv service, cell phone service, landline phone service
 + 2 more
They are an ok company. Relatively happy with the service.
Description of Work: I use VERIZON WIRELESS for my cable tv, internet and home phone service.
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Service Categories
Phone Service - Cellular,
Phone Service - Landline,
TV Service - Cable,
Internet Service
FAQ
VERIZON WIRELESS is currently rated 3 overall out of 5.
No, VERIZON WIRELESS does not offer free project estimates.
No, VERIZON WIRELESS does not offer eco-friendly accreditations.
No, VERIZON WIRELESS does not offer a senior discount.
No, VERIZON WIRELESS does not offer emergency services.