The Cleaning Authority - Palm Harbor

About us

Our Professional House Cleaners are all full time employees, and undergo extensive training, both initial and ongoing. They are offered a career path that can lead to more responsibility, increased compensation and expanded benefits. We inspect at least 20 percent of cleans daily to ensure consistently great results for you. We are fully bonded and insured, and invest in the most advanced technology that allows us to deliver exceptional customer service. As a customer you'll have access to a personal web portal that makes it easy to communicate with our team, and you can sign up for our MyTCA Rewards program to qualify for discounts toward future cleans.

Business highlights

12 years of experience

Services we offer

Apartment Cleaning, Green Cleaning, House Cleaning, Move In & Move Out Cleaning, Oven Cleaning, Refrigerator Cleaning, Window Washing

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
20%
3
0%
2
10%
1
0%
Showing 1-10 of 10 reviews
ANDY M.
Sep 2019
5.0
Yes, I recommend this pro
They are very good. The price is right down the middle. They did what they need to do.
Response from The Cleaning Authority - Palm Harbor

"Hi [Member Name Removed]! Thank you so much for your review. We work very hard to ensure you get thorough and consistent cleaning each visit. Please let us know if there is ever anything we can to to improve your experience with us!"


Kathy M.
Dec 2018
5.0
Yes, I recommend this pro
They clean bi weekly and do a very good job. The only thing I have issues with is the office staff.

James G.
Apr 2018
5.0
They good a job! I have no problem with them and they are good people.
Response from The Cleaning Authority - Palm Harbor

"HI [Member Name Removed], We really appreciate your business and your feedback. You have been a customer since 2013."


Hank V.
Aug 2017
2.0
$120
They way it went is that when we started using them, we found out it depended pretty much on who they sent. A lot depended on who they sent over. You would not get the same people every time. It was usually 2 or 3 of them that came over, at one point we said hey those girls did a pretty good job and we would like to have them come again and then we never saw them again. For punctuality they were pretty good. I would not use this provider again. What pushed us over the edge, last time they were here, after they left it looked OK, but as we walked around we found things that were not dusted. They didn't move any small chairs to get behind them, and we were not happy.
Response from The Cleaning Authority - Palm Harbor

"All of our house cleaners are extensively trained on our Detail-Clean Rotation System, a strategic system designed to provide a Detail-Clean on every visit. sometimes people do get sick and need to be out. In your case it was a holiday, so we had to make a substituion. In addition, our Quality Inspectors surprise check homes daily to ensure consistent quality home cleaning. This ensures that you get the same level of detail-clean, regardless of which cleaning team is sent to your home. We're sorry to hear in this case you were unhappy with your service. In the time you were our customer we heard plenty of positive feedback from you, on six separate cleans written feedback provided for exceptional service, but never once received a complaint before this. Had we known you were unhappy with the last clean, we would have worked with you to resolve any issues to your satisfaction. Regardless, we appreciate the feedback as we are always striving to be the best we can be for our customers. We wish you well and thank you."


Colleen D.
Feb 2017
5.0
Yes, I recommend this pro
unknown

Yvette S.
Jul 2016
4.0
Yes, I recommend this pro
$300

Their every week cleaning is, like, $125. They did a good job, but they missed a couple of things. They missed our fans and our TV. They did not dust those. Other than that it was fine. I think it was a good price. They worked really fast and it was nice They made it a point to scoot us into their schedule.


EDWARD B.
Nov 2015
5.0
$110
They are very good but they have certain limitations on what they can do. They were thorough, fast and neat.

Carol Z.
Aug 2015
5.0
Yes, I recommend this pro
$75
The services of Cleaning Authority are wonderful.  Always on time and professional.

James G.
Jun 2015
5.0
Yes, I recommend this pro
.

James G.
Jun 2015
4.0
Yes, I recommend this pro
"Different crew, it varies"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Cleaning Authority - Palm Harbor is currently rated 4.5 overall out of 5.
The Cleaning Authority - Palm Harbor accepts the following forms of payment: CreditCard
Yes, The Cleaning Authority - Palm Harbor offers free project estimates.
No, The Cleaning Authority - Palm Harbor does not offer eco-friendly accreditations.
No, The Cleaning Authority - Palm Harbor does not offer a senior discount.
No, The Cleaning Authority - Palm Harbor does not offer emergency services.
No, The Cleaning Authority - Palm Harbor does not offer warranties.

Contact Information

32712 US Hwy 19 N, Palm Harbor, FL 34684

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