The Cleaning Authority - Palm Harbor
About us
Our Professional House Cleaners are all full time employees, and undergo extensive training, both initial and ongoing. They are offered a career path that can lead to more responsibility, increased compensation and expanded benefits. We inspect at least 20 percent of cleans daily to ensure consistently great results for you. We are fully bonded and insured, and invest in the most advanced technology that allows us to deliver exceptional customer service. As a customer you'll have access to a personal web portal that makes it easy to communicate with our team, and you can sign up for our MyTCA Rewards program to qualify for discounts toward future cleans.
Business highlights
Services we offer
Apartment Cleaning, Green Cleaning, House Cleaning, Move In & Move Out Cleaning, Oven Cleaning, Refrigerator Cleaning, Window Washing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 20% | ||
| 0% | ||
| 10% | ||
| 0% |
"Hi [Member Name Removed]! Thank you so much for your review. We work very hard to ensure you get thorough and consistent cleaning each visit. Please let us know if there is ever anything we can to to improve your experience with us!"
"HI [Member Name Removed], We really appreciate your business and your feedback. You have been a customer since 2013."
"All of our house cleaners are extensively trained on our Detail-Clean Rotation System, a strategic system designed to provide a Detail-Clean on every visit. sometimes people do get sick and need to be out. In your case it was a holiday, so we had to make a substituion. In addition, our Quality Inspectors surprise check homes daily to ensure consistent quality home cleaning. This ensures that you get the same level of detail-clean, regardless of which cleaning team is sent to your home. We're sorry to hear in this case you were unhappy with your service. In the time you were our customer we heard plenty of positive feedback from you, on six separate cleans written feedback provided for exceptional service, but never once received a complaint before this. Had we known you were unhappy with the last clean, we would have worked with you to resolve any issues to your satisfaction. Regardless, we appreciate the feedback as we are always striving to be the best we can be for our customers. We wish you well and thank you."
Their every week cleaning is, like, $125. They did a good job, but they missed a couple of things. They missed our fans and our TV. They did not dust those. Other than that it was fine. I think it was a good price. They worked really fast and it was nice They made it a point to scoot us into their schedule.
Licensing
State Contractor License Requirements
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