Garrity Decking

Mike Garrity and his son Sean (co-owners of the business) did great work.  They are honest and hardworking.  And most importantly, very skilled in their workmanship.  We are very satisfied with our experience with Garrity Decking and we highly recommend them.

I worked with Mike Garrity, owner of Garrity Decking and his son Shawn; they were the subcontractors for another company that I hired.  The entire project had issues, but during the whole process Mike and his son were very professional and courteous and made sure they worked through the issues.The issues started when the new french drains were installed by the other company.  They were installed 1/4 inch higher than the concrete, probably the standard for when clients are laying brick pavers.  However, we were not, and therefore, the acrylic layer would then need to be very thick to compensate for the difference in height. As the subcontractor for the acrylic process, Mike said he could work around it, but needed to verify with the other company on their contracted price because of all the extra acrylic material needed to fill in the height difference.The acrylic process started and everything seemed to go well, Garrity Decking finished the job, including color sealing the new pool deck.  Unfortunately, it rained that night/next day.  Apparently because the acrylic was so thick, it did not dry properly and all the paint and some acrylic ended up running into the pool and the deck was partially ruined.  The pool water was extremely cloudy because of the paint and acrylic chemicals entering the pool.  The filter was also ruined.  The pump was OK, but we had to clean out paint that was stuck to the inside of the cartridge canister.Garrity Decking had to come back and redo about 1/2 the job.  Obviously he wasnt too happy about it.  But he made good on finishing the job.  I felt in the middle of the hired company and the subcontractor (Garrity).  On one hand, I paid a lot of money and wanted a complete and thorough job.  On the other hand I had some sympathy for these companies to have to lose out on profits.   Garrity and his son worked very hard laboring to complete the job. But in the end, MIke Garrity should have not rushed the job, and let the acrylic dry and come back later to color seal.  This is his specialty and he should have known.After the job was completed, I was very happy.  What should have been 1 week of work turned into several weeks.  It was difficult on us not using our backyard, as we have a dog we had to walk every time.  In the end, I paid the hired company and was happy they worked through all the issues.My one unresolved complaint, and this is why I gave a "D" and mostly "B's".   About 1 week after the job completed, I saw a large crack foming and called the hired company.   The owner came by to pick up my final payment when I was not home, but did not comment on the crack.  I called them again to voice my complaint, and did not receive a return call.  As a side note, I contacted mIke Garrity directly, and he said he would come out, and never did.  I supposidly have a warranty, and the hired company told me he would take care of any future problems, just call.  So I am disappointed and ultimately feel that all the issues that mounted due to the incorrect drains, basically caused a domino effect of errors.I now have at least 6 cracks in my decking, all of them appeared within 1 month of the job completion.  1 crack is about 10-12 feet long, another is about 7 feet long, and another about 5 feet, the others are about 1-2 feet long.  I also have several areas that puddle instead of draining into the drains.  In fairness, I was told that would happen a little bit, but I do feel that these puddles are larger than necessary.  The subcontractor said we would have to pay $250 min for him to repair those.  We feel that these puddles are too large to be just "normal" and should be corrected appropriately.  (Garrity said he would correct puddles larger than a nickel deep).  If either company refuses to come out to repair, then we are stuck having to pay another company to repair these cracks and puddles.I did say that I would use this contractor again.  Its really a maybe.  I thought that the price was good, and the issues were being worked though.  Bottom line, does this company stand behind their warranty?  If so, I would use them again.  As a side note, the areas that are not cracked, or puddled, look really really good.  We love our new deck!

The work was started on time and extremely professional. Also I was so impressed with their work, I asked them to do our front door entryway which looks terrific. The new decking is far superior to the decking that was done when our home was built ten years ago.

they did an excellent job on the pool deck - we will more than likely use them again for tile refinishing and pavers.

I was very pleased with the work he did. He was very conscientious and he likes to make sure that the job is perfect. His prices were competitive. He is punctual and if there was a problem because of the weather, he would always call. He was very professional and he is coming again at the end of the week.

They were very punctual. He explained to our satisfaction what he would do and completely answered all questions we had.

THE COATING ON THE PORCH AGGREGATE HAS RUBBED OFF IN MANY PLACES AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE KOOL DECK IS OK BUT SHOWS SOME WEAR IN A FEW PLACES.