Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
XENIA M.
10/2005
flooring contractor
 + -1 moreOVERALL EXPERIENCE WAS A TOTAL NIGHTMARE! BEWARE! DON'T EVER HIRE THIS CONTRACTOR! AFTER A MONTH, SEVERE CUPPING AND BUCKLING OF THE FLOORS OCCURRED AND THE FLOORING LITERARY PULLED AWAY FROM THE CONCRETE, LIFTING UP TO SEVERAL INCHES IN MOST AREAS. THERE WAS ALSO UNEVENNESS, EXPANSION, CONTRACTION AND WIDE GAPS BETWEEN BOARDS. WE WERE SHOCKED AND ANGRY! WE CALLED ANGEL AND PAT (THE COMPANY OWNERS) AND THEY SAID THAT OUR HOUSE HAD VERY HIGH HUMIDITY AND THERE'S NOTHING MUCH THEY CAN DO AND RECOMMENDED US TO BUY A DEHUMIDIFIER WHICH WE BOUGHT. MUCH TO OUR FRUSTRATION, WE HIRED A CERTIFIED FLOOR INSPECTOR TO GET TO THE BOTTOM OF IT. THE INSTALLERS USED THE WRONG GLUE!! WE SENT A SAMPLE OF THE GLUED BAMBOO FLOORING FOR LAB TESTING AND IT WAS CONFIRMED THAT THEY DID NOT USE URETHANE GLUE IN THE PROBLEM AREAS, INSTEAD A CHEAP WATER-BASED GLUE WAS USED. THE BAMBOO MANUFACTURER HAD CLEAR INSTRUCTIONS ON ALL 50+ BOXES THAT URETHANE GLUE MUST BE USED, OBVIOUSLY THE INSTALLERS NEVER READ THEM!
Description of Work: CONTRACTOR INSTALLED MORE THAN 1100 SQUARE FEET OF SOLID BAMBOO HARDWOOD FLOORING ON A HOME THAT WE JUST PURCHASED. SCOPE OF WORK INCLUDED AREAS ON THE FAMILY ROOM, BREAKFAST NOOK, FORMAL LIVING ROOM AND DINING ROOM, KITCHEN AND HALF BATH. THE BAMBOO FLOORING WAS DIRECTLY GLUED OVER A CONCRETE SUBSTRATE. ORIGINAL FLOORING WAS CARPET ON SOME AREAS AND TILE ON SOME PARTS. WORK WAS COMPLETED IN ABOUT 3 WEEKS. MOISTURE AND HUMIDITY TESTING SHOULD HAVE BEEN CONDUCTED PRIOR TO INSTALLATION, BUT WE BELIEVE THAT THESE TESTS WERE NOT DONE BY THE INSTALLERS.
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$10,876
Contact information
1020 KENT LANE, Palm Harbor, FL 34683
Licensing
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Service Categories
Flooring Sales and Installation
FAQ
FABULOUS FLOORING & DESIGNS is currently rated 1 overall out of 5.
No, FABULOUS FLOORING & DESIGNS does not offer free project estimates.
No, FABULOUS FLOORING & DESIGNS does not offer eco-friendly accreditations.
No, FABULOUS FLOORING & DESIGNS does not offer a senior discount.
No, FABULOUS FLOORING & DESIGNS does not offer emergency services.
No, FABULOUS FLOORING & DESIGNS does not offer warranties.
Contact information
1020 KENT LANE, Palm Harbor, FL 34683