Founded 1976 • With Angi since November 2012
Service Provider Response
The Stucco around the Chimney was in very poor shape. I the Contractor explained to the home owner when we removed the stucco around this chimney if there is any other damage it will need to be fix. The homeowner was with us every step of the way, Seen all the damage when the stucco was remove. At that time additional work had to be done. (the entirer frame was rotten) At that time additional materals and labor was needed. In all contractor any additional work that had to be done Must be paid up front. Which this homeowner was fully aware of. Also he change to cement hardly wood, which was addition cost. The entire job was done and completed with Three days. It several months later with a lot of rain, NO CHIMNEY LEAKS. I guess the bottom line is COASTAL REMODELING,LLC did a great job. You now have a new chimney with No Leaks. as far as caulked some time it will need more added when ready to paint the normal. All clean up was done, before we left the job. Coastal Remodeling,LLC always takes full pictures before and after. This job was done and fully clean up. We at Coastal are very sorry you feel this way. But you were very happy with the job when it was completed. Iam sure you are still very happy because you are now Leak Free. We only wish if you had any question, you only had to pick up the phone and give us a call. We would have came out to you and took care of any questions you had, I am very Sorry you feel that we tood advantage of you. That's not true. You were well aware of this enitre job. You seen with your own eyes what need to be done. This entire Chimney was rebuild from the bottom up. One again I sorry you felt the way you did. But you should be happy that you now have a Job Well done for the ground up. Also please keep in mind the first price that was given to you which you sign in a contract was just to remove the stucco and Re-Stucco. Then Second price which was not in your contact was to totally Re-build the Chimney for the ground up. and the third price was to change the materals that we were using. all these prices included Labor and Materals. Once agin I am very sorry you felt the way you did, TAngi Certified
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