North County Plumbing, Inc

The project was completed in a timely manner and it looked great.

It was Repaired

Everything was fine. They were fine. Very reputable. Good job, very happy. Its an plumber, I'm not having dinner with them. Fair prices, but every plumber is expensive.

They were excellent.

They were excellent.

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Derrick did a great job replacing both toilets and left both bathrooms very clean and in perfect order.  I would recommend him for any plumbing job.

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Eddie was prompt and told me before he started what steps would be involved.  I had a few questions which he answered to my full understanding.  He even answered a few plumbing questions unrelated to the job.  I learned a few things.  He also explained that, because the new water heater used less energy, I would have to have a lower amp breaker installed before the inspector signed off on the job.  He did not try to sell me anything or infer other plumbing work should be done.  I would call them again.

They did a fantastic job. They were on time and they came early. They did a beautiful job and the bathrooms are gorgeous. They were very nice and professional. It was really nice to work with them. The cleanup was pretty good. Their price was perfect and very reasonable.

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I called after lunch on Dec 12th and they were able to come the same day. The tech was a little cocky but was very skilled at fixing the plumbing issue. In my opinion he was trying to work a little to fast and as a result knocked a hole in the opposite wall. It wasn't really a big deal as I put in an access panel to be able to look for leaks in the future. I have used Plumbers in the past and their prices seem to be slightly better. So far no additional leaks have shown up.

First off, I have an unusual installation.
Found them on Angie's list and called them. I requested a video camera which the operator said they had. I assumed that the hourly rate applied. ( I did not get a and quot;prequoteand quot; - my bad!) When the plumber arrived on time, he said he did not have the camera and they and quot;only use it once the pipe has been clearedand quot;. He did NOT have an assistant,and had no work gloves to use with the and quot;snakeand quot; so I lent him some gloves and stayed to assist handling the snake so it wouldn't tear up my bathroom fixtures. I should have dismissed him then, but....
After trying to clear the line, he called his supervisor and they discussed the problem for 30 minutes. He did not have a repair part for a PVC pipe he broke so he disappeared for 1 hour.
He did repair the broken pipe. I was gone to work by this time and he demanded my wife pay the $650 - she couldn't call me at work to confirm due to the nature of my job.
I called the office the next day to complain and the owner agreed to a rebate of $150, which I promply received. He stated that $650 was the normal flat rate for clearing a pipe.
However, the bank reported a and quot;Stop Paymentand quot; on the check.
I called the office and after a few calls another check was issued. I haven't heard yet whether it cleared the bank or not. The owner did call and apologize.
Overall, polite and prompt. Just get a firm quote upfront and make sure there is a and quot;two personand quot; team sent out for inside pipe cleaning.

We have used him for thirty years.

I had purchased a new disposal from a different source and had North Country come out to install it. The plumber came on a Tuesday to install the unit. The work was completed. However, I discovered some issues the next day. North County sent out Don to address the issues the next day. Don did a fantastic job. All the issues were resolved. I was very happy.
In real life, things happen. A mark of good service is how a vendor deals with issues that arise. North County did an excellent job of service after the issues were discovered.

We thought it went very well, but we were in Michigan when they installed the air conditioner in our home in Palm Beach Gardens, so I can't tell you more.

Overall experience was good. Punctual and professional. Thought his prices a little high but I would use him again.

The representative was very polite and performed the work he was hired to do in a timely manner.

I thought I was a little deceived. I felt like they had a coupon where they fix the interior of the toilet and all they did was a flapper and I was charged $100 for it so I was a little disillusioned by it a tiny bit. In the advertisement, we replace the interior of the toilet for $99 or something with the coupon. I wasn't completely satisfied with the pricing as to what worked. I didn't think it was quite fair. When you are using a coupon and everything, you should ask for details. Just make sure that you find out what the details were. I thought the whole interior of my toilet was going to be replaced. I don't remember anything bad and I don't remember anything that was not acceptable about my experience with them. All I can say is that their service was acceptable in as far as doing the job. They fixed the problem in a timely manner and left. The service person was very polite and very nice.

5

It went well but when it came time for the bill, he took an extra look around then asked if I had any other work for him. It upset me.